Alain Pinel Liliane Cools Real Estate

Liliane helped sell our home in Belmont in less than 6 weeks from first open house to close of escrow well over listing, and worked around our schedules with 3 kids and us being out of the area for most of the time!
Pros:
— excellent communication. Liliane communicates in a very direct, concise manner. She walked us through her rationale for marketing and pricing strategy up front and understood key assets for our home to highlight to sell well. She provided timely updates as needed via phone call, text, and email, setting appropriate expectations with each step around timing, and if any issues arose throughout the transaction, what options we could plan out. She’s also a great listener that took in to consideration any concerns we had about timing, pricing, budget, staging and follows through to deliver on what gets agreed upon.
— experience. Liliane really understands the market and provided excellent guidance throughout the process to help us decide on when to go to market and what tradeoffs to make in staging and preparing the house for sale.
— hustle. We were selling our home in a rather slow time of the year (january), and Liliane hustled hard to drum up very well attended open houses despite rain, and handled buying agents exceedingly well.
Cons:
— Higher commission rate than other realtors we met with, but I honestly think this is a case of you get what you pay for.
I would highly recommend Liliane if you are looking to sell your home in the bay area. Some may say since the bay area housing market is pretty hot, a selling agent isn’t so critical. I don’t believe that to be true. Having a solid selling agent to represent you and your interests can make a huge difference, and Liliane definitely made that difference for us!

We’ve worked with Liliane four times in the last twelve years; twice as buyers and twice as sellers. We highly recommend Liliane and will turn to her again for any deals on the Peninsula. As our buyers agent Liliane was very patient, helpful and knowledgeable. As our sellers agent Liliane was organized, proficient and very helpful on strategizing. In all cases, the process was handled very professionally and we felt well represented.

We were referred to Liliane through friends and from our very first meeting on we knew that she was a special agent. In our first meeting Liliane sat us down and explained the whole process we would go though in looking to buy a home and her approach as an agent. We found this to be a great help as being first time home buyers in the bay area can be a daunting proposition.
Liliane was professional and knowledgeable about the markets we were most interested in (Burlingame, San Carlos, San Mateo and Belmont) and was always willing to spend the time necessary to show us that next house. If I had a question I could count on a timely response and she made the process of submitting our offer a breeze. I credit Liliane’s tenacity as a primary reason we were able to find our lovely home in Burlingame without paying above asking. We would recommend Liliane to all our friends and family and know you will have a great experience working with her.
David & Erin

For someone like me who relocates from east coast, Liliane is a life saver. She is extremely knowledgeable in the area and about the market which is crucial for each house hunting trip to be informative, educational, and productive. By listening to my needs, offered her insights, and in between friendly chats, Liliane was able to understand very well what would work for me (which is not easy as I like a variety of options and is a shy person naturally). Liliane is a true professional who is organized, smart, diligent, punctual, and friendly. What is very important for me is to work with someone I can trust completely. Liliane is someone I trust completely. I considered myself lucky to have Liliane representing me.

Liliane is a professional, knowledgable agent. She kept me informed every step of the way during our business transactions and I never felt concerned during what is a busy and hectic transaction. I’d suggest you call on her when your looking for the best in the Bay Area.

I am a licensed Realtor and recently did a transaction with Liliane. She was both professional and kind — a real pleasure to work with. She was organized, responsive and a true advocate for her client. I hope to get the chance to work with her again soon.
Joyce Romeo, Realtor, MBA
Intero Real Estate