Burlingame Collision Center

My car’s hood was damaged by another car backing into it. I brought my car in for an estimate and learned a lot about the insurance and claims process from Don. He was very helpful and informative. His guidance was invaluable in the insurance claims process. They did a great job on the hood and only had the car for 24 hours. They even performed a complementary paint touch up of a few marks on the back of the car. Would definitely recommend Burlingame Collision Center and will use them again.

Don is very helpful and informative. I recently moved out here and was fortunate enough to live right by this place. I have Unilocaled a few places and this garage seemed to have many satisfied customers. My car was side swiped and I brought my car in for an estimate, but Don was so awesome that we decided to have him repair or car. They did a great job and assured me that everything was fixed. He was friendly and even followed up with us to make sure everything was running fine. I would definitely recommend this place!

Came into Burlingame collision center this morning to ask about my radiator support that got pushed in during a fender bender. My hood wasn’t able to correctly close all the way. Don came over and looked it over, asked me what I wanted to do. I asked him if it was able to be pulled out, he came back with some huge slide hammer and instantly started getting to work. After about 20 minutes of working, using an assortment of tools and making sure the hood latch was even, MY HOOD WAS ABLE TO CLOSE! I couldn’t even believe that’s all it took to get my hood closed. Other places were trying to get me to replace the whole radiator support which was over 100 bucks. Don was knowledgeable and told me that a whole support wasn’t necessary and I’m really pleased with the work he provided. They didn’t try to up sell anything and were very honest about everything. Glad I found this place and if I need any more work done I won’t hesitate to come back here!

I found this repair shop online and they were amazing! I took my car in and it was a AAA claim and they re assessed the damage, found it needed more and called AAA and arranged the added issues all without having to bug me! They got the added repairs approved and they fixed my car in a week. Don the owner even gave me $ 100 discount! This place has all you want in a repair shop, honesty, expertise, and efficiency. I HIGHLY RECOMMEND-​and I will only go here from now on.

Don was super knowledgeable with recommended fixes and dealing with my insurance provider. He did excellent work on my ’04 ES330 and pretty much took care of all the go between with my provider and turned around the repairs in record time. He even cleaned the interior and exterior of my car without me having to ask.
Great service from a local mainstay!

I have tried plenty on body shops but man Burlingame Collusion Center tops all of them. The worker that was working on my car was great and i can’t forget Don he was so proffesional and real. He made me feel like my car was going to be in great hands. The moment I saw my car after it was fixed, I couldn’t believe my eyes. Burlingame Collision did an AMAZING job on m car. They were so precise in fixing my car and I definitely recommend taking your car to them.

Burlingame Collision Center is as good as it get’s. About 10 years ago a relative of mine recommended Burlingame Collision Center (Don) to perform some work on a vehicle that was damaged in an accident.
Since that time I have used Burlingame Collision Center several times on other vehicles I have owned, along with Don working on many of my family and friends vehicles.
What set’s them apart from their competition is not only the excellent customer service such as: simplifying the insurance claim process. providing regular status updates to arranging transportation to and from the rental car company.
Not only is their customer service superior, they also concentrate on the little things, it is their attention to the details; for example, today I picked up my vehicle after some minor repairs caused from an animal trying to gain entry to my truck, not only was the repair performed without flaw, To my surprise, Don took it upon himself to have my truck detailed for me.
If you are looking for a shop with a can do attitude, this is your shop!
Tye

Burlingame Collision Center is a family owned repair shop that does business the «old fashion» way — they put the customer first. Don, the owner, was a great help in repairing my recent accident.
I had seen the Burlingame Collision Center on California Dr for years, so when I needed a couple of holes on my bumper fixed I thought «why not stop in?»
I pulled around back and was greeted by Dan, their paint/​body expert. He spent 15– 20 minutes finding 2 plugs that matched my bumper color and installed them, without charge.
That was 2 years ago, so when I recently scraped a family members Lexus, parked in my driveway, with my Lexus, BCC was my first and only stop. Don carefully explained the insurance and repair process with me. What i didn’t realize is that the insurance company is the main reason why the process takes so long. If I had spoken to Don before calling my insurer, It would have saved me a week in repair time.
Of course the repair work was excellent — actually the car looks better now than it did before. Again, they buffed away up a couple of marks that weren’t on the claim for free!
Use Don as a source for not only repair but to help you deal with your mega corporate insurer — He will save you time and money! BCC is in my rolodex along with my doctor, lawyer and hairstylist .
–Tim

Don is the man for this!
I went here with my damaged in an accident Acura RSX. He was the most honest collision center I guy I came across.
He gave me a reasonable estimate, made me understand how it works and made the process as smooth as possible.
At the end of it, I got my car looking brand new.
Sai
P.S: Also, I don’t understand why Unilocal is filtering all our reviews here?

I took my Infiniti G35 Coupe to this place and Don Montalbo greeted me at the office. I had a pretty bad series of scrapes on the passenger side rear wheel well that I thought I’d have to have the entire rear end repainted in order to repair it. But Don took a look at it and applied some liquid thinner on the scratches and they came right off! Apparently it was just left over paint from whoever scraped my car. Then he buffed it out a bit with some wax.
Don didn’t charge me anything but more importantly, he was honest about it. He could’ve charged me for a full paint job and I wouldn’t have known better but he didn’t. He was honest and did the right thing.
If I ever need auto body work done, I am definitely going to bring it to this place. I’m also going to refer all my friends and family here too. Finding someone who is honest and ethical to do business with is always important.

I have had the misfortune of having more than one accident and in need of car repairs more than one time. In addition on more than one type of car as well.
Luckily for me Burlingame Collision has come through with flying colors each time. My first car was a European car (BMW) and Burlingame Collision excels in this category of foreign cars. The colors matched and the seams were perfect. The car ran like new that I sold it for more that I could imagine.
I was so satisfied with my second experience with them, when I had another accident on my next foreign car — and of course I went back to Burlingame Collision. They replaced all the parts with genuine parts and again the car color and alignments were superb. I would highly recommend Burlingame Collision for all Automobile Body Work (big or small)

This is a honest body shop! I have taken multiple cars there. They do good work and will help you with insurance claims. The owner, Don, is very helpful and honest. He will tell you exactly what needs to be done and show you everything that he will do.