Embassy Suites San Francisco Airport Waterfront – Burlingame

This room reminds me of the Unilocal lake tahoe get away room where all the good memories all began, dog piling, pre and after parties, and crashing most of the nights in this chic room before she became my wife. Yassss!
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Ok its a suite lay out where there is a living room with a TV and sofas and a desk for you to chill. There is a small bar for you to mix drinks as well and there is a sink for you to chill your drinks, wash hands, and etc.
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inside the bedroom there is a nice king size bed for you to enjoy your nice day of rest or for you to bounce around. lol. There is a nice size bathroom attached to it, with a bath tub which can turn into a shower as well, and a one person sink too. There is a big window which looks out to the front entrance and the bay if you look further out.
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the location is right by the bay walk, so yasss its a nice view to catch the sunset or sunrise, which i got catch the sunrise which was amazing! makes me appreciate each day i am still here to drink one more gin and tonic. salute! Also this is right by the exit of the freeway, so its quite convenient.
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Overall this was a nice place to stay for the night. What makes this place awesome is the free happy hour from 5:30 pm to 7:30 pm. Free booze, wine, mix drinks, and beer. Def not top shelf, but it gets the job done. Free complimentary breakfast in the morning too! Bacon, sausage, waffle, eggs, potatoes, and a fresh made to order omelet, along with cereal, juices, fresh fruits, yogurts, and toasts. Breakfast starts at 7am, so ya set your alarm clock and don’t miss out, because its so worth waking up to. Thanks for reading and party harder!

One of my good friends had a wedding here, and their food and service was excellent! I have a gluten intolerance and they were very respective of my restrictions, always informing me what I could and couldn’t eat and bringing alternatives when I couldn’t eat something.

In short:
Well-​equipped rooms
–Very office-​like, with a large desk and living space
Good food at breakfast
–There are the basics, such as toast and spreads, cereal and milk, and then there is a build-​your-​own omelet line
Easy access
–Getting here from the 101 is a piece of cake, and parking is plentiful
Missed a star because there is NO coffee inside. Zero. Zip. Nada. If you want coffee, you have to go outside. I can’t remember the last time I saw a hotel with no café. Oh, but you can get drunk and drown your non-​caffeinated sorrows at their bar, in the meantime.

This was a typical Embassy Suites hotel. Very nice breakfast, large suites, generally pretty good.
Except I was in a room on the second floor above the laundry that had cockroaches. The staff was very prompt in getting me moved to a better room, but this should never happen.
Also the heating and cooling system did not seem to work well in either room.

I’ve always enjoyed the 5:30 — 7:30 happy hour they provide every evening. Parking lot is pretty large and allows you to park without payment I believe. Considering I’ve never paid for it and I’ve never gotten any tickets lol.
Rooms are exactly what they say they are, suites! They’re large with either one king size bed or 2 queens, a living room with a couch that has a bed in it and a TV in each of the rooms. Always clean bedding and towels.
Did I mention free breakfast very morning?!? That’s right up there with free drinks for me! I am down with the free 99 gig! Anytime u want food that’s a little less pricey for lunch or dinner, you can walk to the corner where the red roof in hotel is at and they have s 24 hour café with all kinds of good foods and they give discounts for airline employees!

Stayed one night since my 14 year old had a 5am flight out of SFO the next morning. We have stayed at a lot of Hilton/​Embassy Suites properties and this one was very nice. Pleasant room that looks like it had been remodeled recently. Pleasant staff, nice happy hour and breakfast was good. The airport shuttle was perfect. Only complaint was how long room service took to get to our room, waited over 1 hour. otherwise it was a good experience, and the food was yummy once it got there.

I’ve been staying here for almost 3 weeks now. A brief review is in order.
The good:
Free breakfast, free happy hour from 5:30 — 7:30pm, excellent housekeeping service, very friendly and helpful staff, clean, lovely lobby, beautiful view, landscaping is lovely, pool (kids get kicked out at 10pm I think), hot tub.
The meh:
The gym has limited weights, space and machinery. It’s better than Holiday Inn, but nothing to write home about. Coffee is no good. Go to Philz.
The blah:
The restaurant in the hotel is awful. The service is bad, the food is mediocre, and the prices are outrageous. Also for happy hour and breakfast, these are the only scouring faces you will see on staff. If you don’t tip, expect an attitude.

Dirty rooms, waterfront view from the room but the glass is so filthy you can’t see out. The rooms smell sooo musty I had an instant headache and the «baby crib» they brought in was a disgusting old play pin with HOLES in the netting and the mattress part had a missing slat so it sunk down not to mention they brought a huge sheet to put in it… Ummmmm my baby is 3 months old and that’s not safe for any age baby. Gross seriously. After the maid «cleaned our room» the bathroom said I had opened had a long thick black hair that seriously looked like a pube on it but obviously I’m just speculating and don’t know what it was for sure… I just know its not from my husband or I. The elevator was broken on one side of the building so we had to walk to the other sideif we didn’t want to wait for 5−10ish minutes just to go upstairs which was very unconvincing with an infant in a heavy car seat… Disappointing considering we paid over 800 $ for 3 nights.

I’m giving this place 4 stars based on their staff. The front desk clerk VERO, and the nice security there really made my night… Not going into details but they for surely went OVER AND BEYOND!
Thanks Staff!
(everything else was meh though)

This hotel is AWESOME! Beautiful waterfront location and views of the bay from almost every angle. They have a lot to offer including a free airport shuttle every 20 minutes, free hot breakfast served by a great staff, walking trail, indoor pool and hot tub, nice bar/​restaurant, and the rooms are great also. We had a suite which was like a one bedroom apartment with full living room, tv, fridge, sink, etc… not far from the airport, upscale shopping in downtown Burlingame, and about a 20 minute drive into downtown San Francisco. We will definitely stay here again!

I’ve stayed at this hotel a bunch. Checked in today and my room was 78 degrees. Called down to the desk and they said it’s an old hotel and they are neutral, whatever that means. The desk told me to open sliding door and they would send up a fan. Sliding door opened facing a major highway and they sent me up at 1980s fan. As a Hilton Dimond member I expect better. I plan on canceling my next three reservations in the morning! Don’t waste your money staying here.
Great, there is a metal plate outside my room that sounds like gunshots every time a car drives over it!

Not bad/​Not great! It’s an older embassy suites that needs some updating and TLC. The staff is nice and helpful, when they’re not busy. When they’re busy, you can see the frustration on their face.
This place has central air meaning you can NOT control the air in your room. Our room was at 69 degrees, and being on the 8^th floor that wasn’t ok. We called down and they gave us a fan. There is some airplane noise here, but you have to expect that next to an airport. All in all it’s an average hotel. Not worth it when they’re above $ 200. You can spend extra $ 20 and stay at the Hilton or embassy suites north of the airport.

I booked this hotel based on many positive experiences we have had a various Embassy Suites over the years, including one in late October at the ES in Santa Clara. This one is a major exception.
Pros: location, efficient shuttle service, decent breakfast food and price
Cons: some of the rudest front desk clerks I have experienced, chaotic manager’s reception with awful wine and Doritos as the snack (we left immediately) place overrun with unruly children and large groups of adults partying, dirty tables, being let into my room without ID by a staff member, breakfast opening late and a dark dreary restaurant with paper menus full of grease and food (we ate elsewhere), paid extra for the premium floor with beverages and snacks but the machine was broken (total waste of money), a room that was well worn, hallways filled with empty pizza boxes and dirty laundry bags, freezing cold room with no way to change the temperature.
We were so glad to leave the next morning. Management and Hilton should address the rude and incompetent staff, plus the many other issues. I will really think twice before I stay at another Embassy Suites. This one was a big letdown.

It took us over 2 hours to check into the hotel, however it was not their fault and they were more then apologetic. The rooms are decent size. The bathrooms are very small and there are holes in the ceiling of the shower from where they upgraded and did not fully patch the roof after.
We booked online and the rooms we paid for were not the rooms we received. On the bright side we did get taken care of to the bat of their ability and we enjoyed our stay.
Breakfast is served from 6am-​9am and it takes about 30 minutes to get through the line if you wait until 7:45am or later. The food was average nothing super special but enjoyable non the less.
We had a party with several kids and they were being kids running around a little during mid day when the housekeeping decided to yell at them and threaten them with security. The young ones are 12 and 9 and to me I thought the threat was not needed. I also would have appreciated them letting us police our own children.
They authorized almost 2k in charges for the 2 rooms for 2 nights and failed to mention they would be putting funds on hold. It has yet to be refunded but I am not worrying about it as I am certain everything will be fine.
Overall it was an ok experience and I would return to this hotel but not with children as they may try to raise them for you.

I stayed here on a business trip recently and I am very pleased with my stay. The suites are a nice size and comfortable. Comfy, softy beds, clean bathrooms, and helpful staff. The restaurant downstairs has delicious burgers and the bartenders know how to make good drinks, and room service is available. The parking lot overlooks the water which is nice, and my corner suite had a great view.
There is a nightclub of sorts on Saturday nights which made it difficult to relax after a long day, so I did have to deduct one star since relaxing in bed I could still hear the club.
Parking was ample and they discounted it to $ 10/​day for me. You have to use your hotel room keycard in the elevator Friday and Saturday nights which I appreciated, since the club in the lobby attracted a lot of partyers. I really liked that the doors to the hotels were activated by waving your room key in front of the keypad, not inserting it into a reader. This was very helpful when I had my hands full. I wish all hotel could incorporate this system.

I am just reviewing the service at their restaurant. I met some friends there to have a simple meal and catch up with our children. I myself, didn’t stay in a room, but my friends staying there were very disappointed that the indoor pool was not open for service.
First of all the menu was very simple, but very expensive…$ 19 for a burger. We didn’t mind the prices so much as how it took over an hour and 15 minutes to get all the meals out. There was 11 of us (including the 7 children) and my meal came 1^st, waited patiently for other meals to come. Twenty minutes later, more meals came, but not everyone’s. Finally, 40 minutes later the final meals came. No explanation or true apology and by then our kids were done. What we thought was going to be a pleasant evening with friends turned into a stressful night out.

I had a nice stay here. I prebooked/​reserved through another company and had a bit of trouble trying to check in (due to the third party.) They were helpful and helped resolve my issue. They quickly gave me my room and were very kind. I stayed in the king suite and the room was clean and spacious! I do think the room could use an update. Breakfast was included and they offered many options like omelettes, cereal, fruit, yogurt, oatmeal, toast, bacon, sausages, pancakes, orange juice, coffee and other things. The location of the hotel itself was nice, right along the water front! Would return.

I recently stayed here for one night during my business trip to the Bay Area.
I really enjoyed the view of the Bay and the airport from my bedroom. I often stay at a hotel near an airport for work and always enjoy the sound of jet engines. Many hotels by airports installed special windows to block some of the noise and this hotel had the same. From my room, I watched airlines lands from right every five minutes. Depending on aircraft type, angle comes in different, and I was having fun guesting types of aircraft from distance at night. If you are like me, loves to watch airplane, request a room on the bay side.
They do have nice gym and pool, but if weather was nice enough, I highly recommend going out to run on the trail near by.
Check in/​out process was smooth. I checked in on my app the day before and they had my room key ready as soon as I arrived. Since they didn’t e-​mail me a copy of bill, I stopped by the front desk to ask me to e-​mail me a copy, very smooth process.
I was avoiding embassy hotel group for a while as they tend to get really busy during breakfast but they started posting breakfast hours at the front desk as well as at each room. It helped me plan my morning to avoid peak breakfast hours. Cook to order eggs option is always nice to have.
Free parking, some of the Hilton group hotels within 0.5 miles charges for parking. I actually stayed in the area for four nights but this hotel for only one night. After I checked in at the other hotel, I regretted why I did’t stay here longer…

Nothing shows off the Bay more than being waterfront at Embassy Suites SFO. It is my absolute favorite hotel along the Peninsula.
Pros:
– Guest rooms surround a courtyard which I think is great especially for women who travel alone. No narrow, long hallways to get to your hotel room.
– Its openness and views of the water, makes things feel very resort-​like. The rooms are large and typically have an adjoining living/​dining area or a conference table for those with an Executive Suite.
– All guests are offered complimentary continental breakfast in the courtyard (M-​F 6−9am and Sat/​Sun 7−1030am) and happy hour at Tap and Tavern 5−7pm. Hot breakfast coupons are also given to those with a specific room type (room type depends on pricing, season, event, corporate — just ask).
– In-​room refrigerator and microwave.
– There’s shuttle service to/​from SFO and Bart and some tech companies along the Peninsula.
– There’s an indoor swimming pool and fitness center onsite; but even better, the hotel sits along the San Francisco shoreline with a 3 – 5 mile stretch between the hotel and Foster City.
– Gift shop and Tap and Tavern Restaurant within the hotel.
– Reasonably priced and centrally located between the North and South Bay (San Francisco and San Jose).
Cons:
*And I’m really nit-​picking at this point…
– Parking is outdoors and not in a secured lot/​garage.
– I did have one bad experience with new front desk clerk.
– Not a having a waterfront suite.
Clean, newly renovated guest rooms, friendly staff — just a great place to stay.

Great service, wonderful people, however, was almost seriously injured from their overhead ac filter falling on me. Not a happy man this morning!
Update– 24 hours passed and no call or concern from hotel manager Jannet. Beware of front desk manager Jenna. She is condescending and extremely rude. In not so many words called me a liar, stating that this has never happened before, the equipment was secure, and asked if I had anything hanging from it (reasonable question). However, it did happen, it did hit me in the head. I will not be staying at this embassy suites again.

This time I was really disappointed with ES.
In the past it’s been very pleasant and nothing
bad. But this stay was most guests nightmare.
I’ll start with the good stuff…
+ Typical ES look and ambience.
+ Nice folks at front desk
+ lovely sitting area as soon as you walk in.
+ The background of calming water and koi
fish swimming in the man made indoor
ponds are very relaxing.
+ suites were tidy, clean and fresh smelling.
Negatives.
— location of room is terrible when you want
to sleep. We stayed on the corner of bay
view and front of hotel. It was very noisey
but Didn’t realize till we were situated.
Here’s why.
— the shuttles would drive into entrance
foyer and then they back up from foyer,
there warning reverse «beeps» was
continuos and loud. I don’t understand
why they don’t go straight through and
make a circle. It’s like reversing on a
freeway. It just shouldn’t happen. This
happened through the night. Uggg
— early morning, seagulls were being seagulls
but there «hellos» we’re loud and annoying.
— returning guests are at night either loud or
drunk/​tipsy and don’t realize there voices
are amplified in the night. Not a party poop
here but the deep voices and drunk laughter
was irritating.
— thin ceilings. At 6am, the guest above
must have ran in circles.
Thump, thump, thump.
— building walls are thin as I kept hearing
toilet flushes at night.
— didn’t see (bed) bugs, but I was itchy
in between sheets (maybe it was
detergent) but it still was Annoying and
disruptive
when one wants to sleep.
— Hot breakfast was above average
however logistics, staffing and long
lines stunk. The hot food was monitored
by staff that gave you bitsy servings, lines
were too long. Omelet station line was
way too long. Think they had a trainee
which slowed the Process. We Saw (one)
awesome gal quickly cleaning tables.
She was friendly and speedy, even
though guests were frustrated. There
wasn’t enough tables for guest. We were
forced to sit on the edge of the pond,
since no tables were free, people
Were scanning like us for free tables.
There was an entire unoccupied
restaurant not being used. Hello? It would
have been a nice experience if they
opened the area since a bunch of families
or individual were desperately looking.
Most ES are much better than this
location, if ever I stay there,
I’ll be sure and ask for bay view side
(further away from front entrance)
and go out for a stressless breakfast
in town. Although it’s a free hot
breakfast, its not relaxing plus ½
your time your in long lines and ¼
of time looking for a place to sit.
It was a stay we would like forget.
Please do some changes ASAP.