Fly Infinite

We recently obtained Business Class flights from Lax to Copenhagen and Moscow to LAX through Fly Infinite (
). We had used another company before and were happy with their efforts, but they were not able to help us this time. You are always nervous using a new company for such large purchases, but I can assure you that «Fly Infinite» is a first class business. I know this because things went horribly wrong AND THEY FIXED IT QUICKLY AND AT THEIR EXPENSE! We had purchased our tickets 4 – 5 months before our expected trip. I went to confirm our flights 2 days before departure and there was no record of our purchased tickets! Mr. Delevi, of «Fly Infinite“‘s operations department quickly sprang into action and within 3 – 4 hours had everything settled with perfect flights… AND AT THEIR EXPENSE! The true mettle of a company is seen when there is a problem and they go out of their way to fix it. I highly recommend this business and their services. I will definitely use them again.
***For anyone who misinterpreted my previous post: I believe that «Fly Infinite» is a fantastic way to get low priced First Class and Business Class airline tickets. They went the extra mile for me with my recent travels and I will definitely use them again. They are an upstanding company in this business sector.***

I contacted Fly Infinite and talked with Ian Wagner. He set up my travel arrangements on February 5 for my wife and I to travel to see our son who is serving with the U.S. Military in Italy. We went with them because the price was good. The arrangement was to travel to Detroit via Delta on Business Class, then to Amsterdam, then to Munich, then to Verona which was the nearest airport to our destination. This was a long way around but the cheapest since I have severe arthritis and lower back pain and needed business class comfort. 8 days before the flight, I was unable to sign in to select our seats so I contacted Ian again. He reviewed the situation and told me my flight from Munich to Rome and then to Verona had been cancelled. He said I should have received an email. I had not received one. Due to the late date, he got me a new flight with a huge price increase and a much longer layover in Munich. We wound up having to wait around the Munich airport 8 hours instead of the previously planned 4 hours. We were already very tired due to the long trip and our planned 3:55 arrival became 10:15, increasing the travel time for 2 aging and arthritic passengers from 19 hours to over 25 hours. Upon my return, I emailed him and told him that when I signed into the websites, I noticed that the email address he provided was for a woman at his company — not for me. That person apparently ignored the emails. I asked him to refund the extra we paid since it was his company’s fault. He never responded. Bottom line is that they do not provide much service and do not honor or correct their mistakes.

I am so glad to find this experienced travel group. Great prices, great service and David followed through even on great seats as promised. Thanks!

I went to fly infinite. First they lost my ticket 2 days before departure and no oe wanted to help first. I had to threaten an threaen and finalyy got a flight one way, though I had paid both ways business class. They said they will send me the return ticket soon. I had to call and email everyday and then finally take a ticket for a day that was not convenient for me in order to come back. That was not all. When I came back they had charge my card 2 more times without my permission. These people are true crooks that do not care about creating a nightmare for those who travel.
Michele from San Rafael january 2016

I’m glad I found these guys! I had an amazing experience booking my first class tickets to Sydney this past month. Will be using their services again. thanks!

I booked a flight with an agent at Fly Infinite. She made a mistake and booked the flight for the wrong day. I called back to have them rectify the problem. The manager listened to the call on which it was abundantly clear that the mistake was made by agent. I clearly articulated the date three different times and then had her confirm the date with me. They told me they would send me a full credit for the purchase price of the flight. I spent an extra 5 hours in the airport and missed a day of work, but I was ok with that. People make mistakes.
I just went to use that credit and it turns out it wasn’t a full credit. It was an outstanding ticket with a value of $ 372 that requires a $ 200 change fee to use. I am writing this, because the manager flat out lied to my face after taking responsibility in an attempt to stick me with the $ 200 hit.
This was after booking $ 2,500 worth of flights with them that month. Dishonest business practices like this irk me.

This is by far the easiest way to book flights ! Seriously a company that does everything for you?! Thank god! I love to travel but putting a flight itinerary together is painful for me especially multi city! As soon as i got on the phone with a representative i felt taken care of. They were so nice, had great advice and were really educated in finding the best deals, nicest seats and all airlines in the WORLD! wow they really do their homework! Thank you Fly Infinite for a great family vacation !

I fly more than a few times a year, sometimes on long haul overseas trips and when I do, I call Gizelle Moreno at Fly Infinite. First, she is NICE!!! When you plan a trip she is interested… doesn’t sound bored with her job. She understands why you are calling… you want to save money on first class or business class tickets and she knows how to do just that. I appreciate good service and would highly recommend Fly Infinite and GIZELLE to everyone.

just returned home after a wonderful holiday using this crowd — they booked awesome business flights for us and we couldn’t have been happier.

I don’t have enough words to describe how excellent this agency is.
What has made the difference is the professionalism of mr. Mike Doyle
He initially booked my fly with an extraordinary airlines. He was efficient and very accommodated to my needs, on my way back from Germany, Lufthansa had gone on strike and canceled the fly, I send Mr Doyle an email aroun 2:00 am from Amsterdam panicking. He responded immediately, he arranged alternatives with Swiss air line, he send me 3 responses at 2:00 am. Now one would do that, I am so impressed and so grateful that he was able to advise me and make me feel safe on my return from Europe. This gesture is worth mentioned, and whom ever read this review, please do not pay attention to any negative comment about this wonderful service.
I will always fly with them for the rest of my life.
Thank you Mike you are Grate !!!

what a Deal!
This place had by far the cheapest first class tickets to Asia i found anywhere. when i called to book my flight it was a live person that i talked to and he was super friendly and the transaction was quick. he also told me about a few must see places since he has been where I’m going, :0)
Will definitely use this company for all my flying needs.

Booked a flight to Europe for a conference and I’m super pleased with the wonderful service I got. They do everything for you! This company caters quite well to people that enjoy great customer service and like to talk to someone that speaks English and doesn’t sound like a robot (you know what companies I’m talking about…)
Anyway…happy customer :) will definitely book again for summer!