Allstate Insurance: Bob Parsons

I had an issue with my policy and I pay my policy in advance like I always do. Because I switched from Nevada to Kentucky and didn’t pay the day of the change, which I didn’t know I had to do, all I wanted was to have proof of insurance to get my car switched to Kentucky plates. The dmv of course needs that paper stating that I had proof of insurance and it had to say Kentucky. Took me over an hour to get my policy switched but it got done. Days later I paid my policy for the early pay discount, then afterwards I get a bill for $ 66.00 still owed and it had to be paid before the 16^th or my policy would be canceled. I emailed them because it was the weekend and they called me back Monday morning. They went to bat for me and found out that I indeed had to pay that day but they didn’t know that clause until I inquired about it. Lesson learned for all but yesterday I got another call that I Don’t Owe any more money on my policy. Thank you for fighting for me, I am so appreciative — you are the best!