BMS Towing & Recovery

Stalled today because my car ran out of gas. I have roadside assistance through my insurance company and they called BMS to come and put gas in the car. The driver, Pete, was very friendly and kept calling me informing me of when he was going to be there. He was a little late but he was efficient and I was back on the road in no time, thank you!

Per my review in «BMS Tire & Auto Center» cut & pasted below for your convenience:
These people are some of the biggest scammers out there. If you have AAA or another roadside assistance service and break down in Burlington County, you’ll likely see a BMS tow truck pull up to «rescue» you… but during off-​hours (when dealerships aren’t open) they conveniently tell you they can tow you to their own auto repair facility at no additional charge (even though it’s MUCH further away in most cases) and you’ll be told «our labor/​repair rates are much cheaper than dealers.»
We fell for their scam and had our truck towed from Lumberton to BMS in Burlington. It took them 8 hours of labor to figure out what the problem was, we authorized the repair, but when we arrived to the shop to pick up our vehicle, conveniently the owner «forgot» to add a few things in & we were charged $ 110 more than quoted. And to make matters worse, the truck broke down from the SAME problem less than 6 weeks later.
Don’t make the same mistake we did!

The driver, Jake, showed earlier than promised, he was friendly and very careful and respectful of my truck. I would definitely recommend them and use them again. Their prices are fair, and everyone I talked to was very professional.

0−0−0−0− Stars
I had a terrible experience with this company after my auto insurance called BMS to flat bed my car to my dealership in Pa. I had 2 flat ties on a road in a local Bucks county township. I called my road side assistance for help.
I waited over 2 hours and then my car was transported to their storage yard in New Jersey, of all places.
I stated that I did not want my vehicle taken out of state but to no avail. My dealership was under 20 miles away.
Granted it had just started to lightly snow but the roads were not that bad and they could have had the vehicle there in under an hour. Closer than their lot. For 4 days my car sat in their yard – the first day there was a snow storm so it sat, the second day there was a pileup on the turnpike and they didn’t want to tow it that day. The next day I was told one lie after another about what was happening to my car. Anything from it was already on a flat bed to it had left for the dealership in Pa.
Later the night of the 4^th day I called the Burlington police dept. The officer went to the yard and found my car buried in the back of their lot.
My car left late that nite. If it had not been for the help of the service manager at my dealership «after hours» and the Burlington Police Dept. my car would still be buried in their lot. Very unreputable!