Cellular Accessories

This is the most unprofessional company I have encountered. I have never written a Unilocal review but feel it is my civic duty to write this. The interaction I had was at the south shore mall in Braintree with the «owner» Ray. Now I have been a sales and customer service trainer for the last 7 years let me tell you if you go here you will get 0 customer service. I had arrived at the mall for my third trip back with my iPad. I had the screen replaced and it was done incorrectly the first two times so the touch on the screen was non responsive. The third time the screen was not attached correctly and so it was peeling off. This is partly due the the incredibly CHEAP material used by this company. The other half is poor instillation by people who do not know what they are doing. When I approached Ray the owner with this issue he told me I could not prove that this was their fault and he would not replace it. He would however be happy to charge me to do it again. I explained my opinion as to why it was their responsibility at which point he got agitated and used a immense amount of profanity to show me he was in charge. If you need to swear to feel important you are not doing business right. DO NOT USE THIS COMPANY IF YOU VALUE YOUR EQUIPMENT OR TIME.