Enterprise Rent-A-Car

«We pick you up» is the slogan but they told me they wouldn’t pick me up. I was able to get a ride from my elderly father. I have rented from here before, was picked up, and rented the car with no issues. This time, they wouldn’t rent me the car. Keep in mind they will rent cars to people with no insurance but not to me.
Besides my driver’s license which is a given, they wanted a pay stub, which I gave them, a utility bill, a second credit card, and my car insurance proving that I was covered for rentals. Also, my Chicago address wasn’t good enough for them so I was required to give them a Burlington address.
And, my Visa card wasn’t good enough either because it was also a debit card. I couldn’t come up with the utility bill or insurance at that moment because those items were back in Chicago and they clearly did not want to stay there past closing time (noon). However, I’m guessing whatever I produced somehow wouldn’t have been good enough.
I’ve never heard of a rental place wanting a utility bill, how on earth would that help them in any way? And now they know all my personal information because they have seen my pay stub. Anyway, I was left stranded outside the building while the two employees left in their cars. I called a cab and went over to Avis. The cab driver was stunned they wanted all that info and wouldn’t give me a car.
Avis was happy to accomodate me with only my driver’s license and Visa debit card, they didn’t even ask for any other info. Tomorrow I’m going to call Hertz and see what they require. Needless to say I won’t be using Enterprise again. I guess they didn’t want my money that I was willing to pay them to have a car for 4 – 5 days.