The Threading Spa

DO NOT COME HERE AT ALL, please Save yourself! If I could give negative stars I would, this place has poor customer service and the woman are rude! The doing my brows ruined them today and I hate them so much. I was so upset that I ended up sobbing in my car. She didn’t shape them right and made them super think and I have thick full eyebrows. She totally ruined them and they are thin and it looks really unflattering on me. They just collecting money and going through customers. The lady just did whatever she felt to MY EYEBROWS. Yes I am an angry customer, I am here to expose them so nobody will go through what I have just went through. Nobody should feel so upset about their eyebrows that they are sobbing in their car. I grew my eyebrows out a little extra so it would look good and this woman destroys it by thinning it out significantly. I literally rushed to Sephora to buy some brow products to make my brows look at least the slightest bit presentable. She really ruined them, they make me look like a total joke. Also I never got a refund for the terrible job she did for my eyebrows. Please never come here, they are bad and will destroy your precious brows. Don’t come here if your actually serious about making your brows looks good, they will make you look like a job.

I’ve never had a problem with this place until last week. I’ve never seen the lady who did my eyebrows this time and I’m in there almost every two weeks. I felt that she rushed through the treading and when I got home my eyebrows still looked like they hang been touched. That wasn’t even my biggest issue as I understand that everyone can have an off day. Within a couple of hours my right eye lid was super swollen (almost halfway shut) and a I had a pretty good cut under my eyebrow. I’ll now do more research before going to a threading salon again.

This place is great! I got there in the morning when they opened and got right in. Everyone was so friendly and talked to me and my mom and my daughters while we were there! They gave me perfect eyebrows!!! I’m always nervous going to new places for my brows, but Don’t be afraid to try this place it’s great!

The place is usually just fine. But DO NOT go to the blonde lady! She is rude and absolutely sucks at her job. She ruined my brows made them way thinner than i wanted them to be… I have multiple cuts on my face and when i told her this she dint seem to care. The two stars are only for the other ladies that work there as they do a decent job.
So my advise if you do come to this place stay away from the obnoxious blonde lady!

Not only was my technician rude, she rushed the process and I had to go home and tweeze about a dozen hairs that she missed. My brows are also super uneven now from whatever she did. Aside from all that, I have cuts ALL OVER and around my brows, to the point where make up can’t even cover them. I counted 5 cuts total. I emailed customer service to try to get my money back and got no response. Such a waste, so disappointed.

I will give it 5 stars! Being an Indian, I have only got threading done by other Indians, but this was a first time experiencing a non-​Indian stylist threading and really good at it! I feel bad for not finding out her name, but if I’n in the area, I don’t mind visiting this place again and my eyebrows would love the TLC from the stylists there!
Thank You to the Stylist who did my eyebrows today!

Reviewing these types of places is always so tricky because each individual experience is dependent on the aesthetician you happen to get that day. That being said, I had a great experience here with Rajashree. I like my eyebrows full and she confirmed before she started that all I wanted was a clean-​up. She also did my upper lip which is excruciating no matter what but she did it quickly, which is the key to minimizing the torture. There was one other person working there and they were gossiping through most of my treatment (the other lady was also with a client) which is one of my pet peeves but for $ 12 I wasn’t expecting stellar customer service, just competence and an ability to understand what the client asks for, and I was not disappointed.

I tried out this location today instead of my usual south shore mall location. My brows look fine not as good as the the other place but the girl that did it was so rough. The thread was digging into my skin and she was talking to the other employees there and not paying attention to what she was doing. If you go visit this place don’t go to the blonde girl. I will be sticking to my usual place.

I came to this place because I wanted to try threading my eyebrows for the first time instead of waxing it… and I absolutely loveee how they fixed my eyebrows from being a mess for the past couple of years. The price is very reasonable and I all the ladies there were kind and gentle!!! Will keep going back for monthly threading!!! :D awesome wonderful service!!!

I hate to do this but I just got my eyebrows done here and it’s the worst!!! Ive been here before and have had my eyebrows done by the Hispanic lady which is awesome. But the little Indian girl which I told do not make my brows thinner. Did exactly the opposite! I told her I like my brows thick. I just need a clean up. She (A) redefined my brows (B) made them uneven © did a horrible job!!! So they thought I was going to pay? Hell No. Plus I asked for the manager and was look at like I don’t speak English. SMDH

Usually don’t go here to get eyebrows threaded but was an emergency. Prices $ 5 more than where I usually go, ladies were not very friendly. I felt the thread that they used felt much like plastic unlike the thread I was used to, went home and didn’t realize that the mall lighting covered where there were still some hairs I had to pluck on my own and the next day I woke up with cuts all over, not likely to go here again, thank gosh it was only a one time thing!

Hey guys — Hair growing on your earlobes is not cool. The first time it took a little pushing and begging before they agreed … to pull hair off my ears. Now there is no more arguing. They do a great job every time without begging. Getting your ear hair threaded off is faster and cleaner than waxing.

Let me tell you why I can never trust this place again:
To preface, I’ve had my brows done here for months, so this is not a lightly given review. Second, I have great eyebrows. It’s a weird thing to say, but I’ve gotten compliments from people next to me at the hairdresser, coworkers, etc (literally the first thing my friend said to me when I called to vent on the way home about my experience was «oh no, and your brows are so perfect!»).
I’m Italian, so I need strong brows, used to wax my own, and know what shape fits my face. Up until this evening, the ladies here have always been great when I say «I just need a clean up, I like the shape. That’s exactly what I got, and if they wanted to suggest a slight tweak, they’d show me in the mirror before doing it.
This evening was different. I said the same thing I always did, and the girl went to work on my brows. As she was doing my second brow– –the left, it hurt a lot — substantially for someone who’s had this and waxing done all her life. Only when she was done and gave me the mirror did I realize that it hurt because she was threading hairs I’ve never plucked in my life!
I looked in the mirror, horrified at the two differently shaped brows — the left threaded within an inch of its life. In panic, I told her «you took way too much! They’re different shapes!» She proceeded to tell me that there «was less hair on the left to start with and she was fixing that.» BULL. You either weren’t careful enough or you plain messed up. I now have one sharply arched eyebrow, and one rounded. Either way, you didn’t listen to what I specifically asked — not to touch the shape! NOT. OKAY.
I stood up and was so simultaneously angry and about to cry. My brows look as if I’m constantly raising one up, even though I’m not. Yes, I know they grow back. But I just paid someone to cause me an inconvenience for the coming weeks, so that’s the issue here.
So now, for the coming weeks, I get to spend extra time every morning and lunch hour making sure I’ve filled in my brows to look the same. And I got to pay for that service.
I will never, ever be back, because they’ve lost my trust in their service, and I sadly will be telling my friends that I no longer suggest them either.
When your job as an eyebrow threader is literally to listen to what I like for my brows and then do it… and you can’t…that’s unacceptable to me.
PS — The kicker is that there was NO actual apology, or even an apologetic tone from the threader — instead, bitchy silence that I had the audacity to tell HER that she’d just removed half my eyebrows (when I specifically told her not to touch the shape.) I can confirm she did remove a ton of hair because now, an hour later, my left eyebrow is stil stinging from the hair follicles that were just ripped out for the first time in my life.
Horrible.

I went today, 11am waited 5 min with 2 people in front of me. Let me tell you my brows were bushy! One lady was working, didn’t catch her name. She was Awesome! So worth it. And does not hurt. :) this is my brow place from now on. Cost $ 12 + plus added tip.

I took the plunge and finally decided to try threading out for my uncontrollable brows. Sure, plucking is part of my every-​other-​day routine (unless I’m super busy and end up not plucking for week, in which my brows resemble those of Oscar the Grouch), but who knew that threading would last me 5 days of no eyebrow shaping!
There was no wait, and the woman who took care of me did the job quickly and nearly painlessly (less pain than waxing, if you might believe!). I also noticed how sanitary the place was — my threader wore a face mask and smock. She used a cleanser to wipe down my skin after the job was done, as well as a semi-​liquid lotion to soothe my skin afterwards. Cost? Cheap enough for me skip out on a couple of Starbucks lattes to get the brows done. I was in and out within 10 minutes — now that’s convenience and service all rolled into one!

I’m bumping these ladies up a star, because I have never had to wait and because they have consistently done a nice job on my brows.
They are also friendly, professional, and they all wear these little Threading Spa smocks that add a nice business-​like touch.
Brava, ladies!

Not sure of my favorite lady’s name, she always greets me with a smile. Pretty sure it starts with an «n».
I never got my brows threaded until I saw the thread spa in the mall.
Perfectly close to the entrance or the exit… Not too painful, they will ask you to place your fingers a certain way– I think it’s so it stretches the skin.-
Great employees, and if they missed something, don’t be scared to say something they’ll fix it.
They shape mine perfectly every time!
I walk out with pink on the area& cooling aloe sensation… A few hours and in good to go.

I really love the service here. The prices are a bit more than other places in the area but they’re in the mall (their location is so convenient, except walking around the mall w/​a red face isn’t the best — I have sensitive skin).
They also use a better thread which makes the threading less painful. But overall, threading isn’t that painful and it’s just so much more precise than waxing.
Bobby did my eyebrows yesterday. It was only her 3^rd day but she did wonderfully. I loved how she took her time to make sure she was doing a good job. Some other places tend to go so fast and take away too much hair and ruin the shape of your eyebrows, but Bobby did a perfect job. I was veryyyy happy with her.
This was my first time letting them do my eyebrows because I am very protective of them, so I was skeptical at first and was hoping nothing would go wrong esp. because my bday party is in a week.
They did take me right away as they aren’t too busy. After I was all done, I was asked if I wanted some lotion and she moisturized my face for me. The service was well worth the money.
I’m definitely going back again and asking for Bobby :)

Excellent service. I love this place and find that their operators are more skilled than the other location I’ve been to, their kiosk at the Arsenal Mall.
Threading seems to last longer than waxing and it’s less harsh and risky on your skin as there’s no possibility of getting burned.
Everyone here knows what they’re doing but Nipa has become my favorite and I will make sure to return on the days she’s scheduled.
It’s located at the mall entrance next to Pizzeria Uno. It’s a small salon on the left hand side right after the restaurant so there’s not need to trek the mall to find it. You’re in-​and-​out.
Kudos.

first time I ever had my eyebrows threaded and I am SO glad my friend suggested I try it.
Fist of all– don’t be a big baby– beauty can be uncomfortable. lol and threading is a bit like that– sort of multiple pluckings all at once.
If you have had waxing done — this is NOT as painful.
Woman who did my eyebrows was very proficient and super pleasant. Very easy to understand as well (I know some people may have issues with accents here)
$ 12 for threading and my eyebrows are faboo– I will never go back to waxing –ever.
Took about 15 minutes as well– very and friendly.