Cold Canyon Recovery

When I was looking to admit my daughter to a rehab for her drug use I looked up the business name on Unilocal and unfortunately there were no reviews. I contacted Cold Canyon and discussed my situation and concerns with them, they told me the fee for a 3 month stay is $ 12,500 they asked me to pay this upfront and that the insurance will refund half of this money to me. they also told me that my daughter could stay as long as she wants after the 3 months is up. I live in the Phoenix area, this rehab place is in Calabasas. My husband drove her to Palm Springs and we asked them to pick her up from there. She kicked and screamed the entire way and all they said was just get her here. They asked for a credit card from me, there is a $ 1000 deposit and they charged me $ 1000 for picking her up from Palm Springs. The owner picked her up and immediately gave her some medication to knock her out. He is not in a position to prescribe drugs, he is a counselor. What they did not tell me is if my sick drug addict daughter does not behave they will kick her out; they don’t care what happens to her, they have their policy to follow and they don’t tell you any of the rules and regulations they tell the drug addicts and expect them to behave. They got full payment from me and without my approval charged up my credit card to the max where the last transaction got declined they also excessively charged her two insurances even for the time she was not residing there.
If you have absolutely no other place to take your sick loved ones to and have to go to this place 1) make sure you don’t pay up front 2) do not give them a credit card 3) make sure your drug addict, sick loved one will behave if they don’t (and they have full payment) they will kick them out 3) if the drug addict is allergic to any medication do not send them there because there are no doctors on site 4) the entire staff are the addicts that were once a patient, they claim there are chefs around the clock, these chefs are recovering addicts that have no where to go so they stay and help in the kitchen 5) the house is absolutely filthy be sure to send cleaning supplies with your kids 6) don’t send any valuables with them, the staff steal; after all they are all recovering addicts 7) sign a contract and ask for rules in writing 8) monitor the charges on the insurance side 9) finally have a lawyer hired and consult them before admission
I also have to mention they are all available regardless of time of day or the situation (I have this one in writing) until of course after they are paid. and when I tried to get the refund from my insurance company they said the money I gave them was the co-​pay.