Mail Boxes Etc

Greedy! You would think that a business that has repeat customers would treat them great, but NO, not the case here. Besides being EXTREMELY SLOW with his customers, the manager/​owner/​whatever he is (Ravi) will squeeze every single cent he can from you for EVERYTHING. DO NOT do NOTARY there, DO NOT MAIL things from there, DO NOT BUY STAMPS there. The Post Office is around the corner, so use it if you don’t want to be screwed!!!

This is the first bad review i have given a business. People please think twice before RENTING a mailbox or doing any business with this institution. The owner RAVI is a downright CROOK, LIAR and THIEF! He literally will cause you major damage by STEALING AND WITHHOLDING your mail and using all your personal information from the mail that you receive, stealing your credit card numbers and refusing to give your mail back to you if you do not extend your contract for another six months. I am shocked why this place is still in operation. Bottom line is that your mail is UNSAFE here, first of all it gets placed in other peoples mail boxes and the owner RAVI is always making up excuses saying «the employee who was misplacing the mail or opening the mail is now fired»!!! Well how about the next month!!! apparently the person that they should get rid of is no one but the owner Ravi himself. If anyone is in need of their identity to be stolen, all their credit card numbers stolen and in a huge mess! then this is the place to go loose all your important mail. I made the hugest mistake of trusting that my mail will be safe here after experiencing a house fire and having no choice but to get my mail at a p. obox, WHAT A MISTAKE! THe owner should be investigated because he has earned the reputation of a LIAR and THIEF amongst many of the Calabasas residents. NOT only will he steal your mail or put it in the wrong mailbox, but when you are fed up with his B. S, and do not want to renew your contract he will LIE TO YOUR FACE and CONCEAL YOUR MAIL and not give it to you unless you renew. OH and a another thing, he takes 40 dollars up front to give you a key to your box and when you want to return the key he will not give your half of that money back like he is supposed to as said in his contract. I hope Others write honest reviews and actually bring this subject to the attention of the police. THIS PLACE SHOULD BE SHUT DOWN ! IDENTITY THEFT AT AN UNSAFE MAILBOX CENTER IS HORRIFIC, THE OWNER RAVI SHOULD PACK UP HIS BAGS and crawl back to the hole he came out of. RAVI THE OWNER IS A SHAMELESS THEIF AND I can’t wait the look on his face when he is arrested for mail theft and all other sort of shady activities. I had a horrific experience for the six months that i paid nearly 275 dollars for my identity and mail to be tampered with. PEOPLE BE AWARE AND DO NOT DO BUSINESS HERE YOU WILL REGRET IT!

UPS should really be ashamed to allow themselves to be associated with the store owner of this particular store. I knew someone who worked here a while ago and he couldn’t stand the owner of the store, Ravi. He lacks even the basic customer service skills and he’s a crook and a horrible business owner. Charging ridiculous fees for basic services and withholding mail just because a customer was rude to him. He cheats not only his customers, but also his employees.
I don’t know if this guy thinks he’s back in India, but believe me… I’m making sure its my job that he gets investigated not only by the Department of Labor, but by both the Better Business Bureau and UPS corporate. My friend is glad to be out of there, but I do feel sorry for any customers that go to his store along with any one he has working there.

The one star is too much. It actually needs negative stars. The owner of this store, Ravi Bella (or something like that) is a crook. He just does not have the balls to actually carry a gun and hold you up like a normal one. Instead, he does it from behind the disguise of a UPS Store. He has absolutely no customer service skills, and his business acumen is from the streets of New Delhi not Wharton.
Do not use this store. If you do, you have no one to blame but yourself. Let me warn you, do not buy any shipping supplies from him and then ship from within the store. He will charge you for his packing services, if you use his tape dispenser he will charge you for the tape. Whatever you ship, he will charge you five dollars for no reason. He claims its his cost to photocopy the paperwork. Not so, but UPS and UPS Stores do not have any control over what he does. The boldest move is his «pack insurance» charge. This is a hidden, undisclosed amount that will suddenly appear on your bill, and be charged to your credit card. He claims its automatic and is instituted by UPS. Not so. This is all him. You do not need this charge, he will not remove it, and you can not decline it. All practices illegal and violating consumer laws. I am currently having the state’s attorney general as well the Consumer Affairs investigate this man.
If you dispute the charge with the credit card company, he will produce fake, doctored documents substantiating that you agreed to all his charges. He apparently has a lot of credit card disputes as he is quite skilled in producing these papers.
If you have dealt with this criminal, please contact me through Unilocal,I would also like to set up a class action lawsuit to finally send this ahole where he belongs, out of business and back to the gutter.

AKA The UPS Store #1047. Absolutely horrible. Refused to honor my request to cancel even though I returned to the store within one week. Will not agree to my request that he display his cancellation policy next to his register and in addition to having the customer initial the relevant lines in the contract. This store’s rates are 2x the prices in Simi Valley and at least $ 100 more than comparable boxes in the vicinity. His questionable business practices extend to the fact that he doctored my contract to correct the mistaken box number. So he maintains that I am bound to the contract even though he feels he can modify it to correct his mistakes. Keep in mind that he makes his alterations without initialing. Then he makes xerox copies of his modified versions and sends them as proof of the agreement in answer to my credit card dispute. Where is the justice.