Maserati Auto Gallery Calabasas

Worst service. They promise everything and when you lease from them and drive off the lot, you are given nothing in return but an exorbitant bill. Was driving on the freeway, in the rain, when all of a sudden my car stalls. After finally getting the car to start and getting it into their shop for service, they told me this wasn’t covered under warranty. The car apparently isn’t waterproof and after a service estimate of $ 1500, the actual bill came to $ 2500. A complete rip-​off.

Wayne is the man hands down! Got me the Ghibli Maserati in the color and prize I wanted! Service was great and very little to NO hassle. I would highly recommend Wayne and everyone at Maserati of Calabasas!

These guys are deceitful. Purchased a new vehicle only to have to service it 3 months later. What kind of business would let you drive a vehicle off the lot without having it serviced. $ 900 dollars was that important to lose a client who paid total monies upfront… Go elsewhere these guys don’t care about you.

I came in knowing exactly what car and what price would work for me. I dealt exclusively with Allen. I really appreciate how direct he was throughout the process. He got me the car that I wanted at the price I wanted, without the usual back and forth, which I always loathe. The whole process took me less than 2.5 hours from the time I entered the dealership to when I left with the car. Obviously, I had spoken to Allen in advance about my wish list and the required price range. He was able to make it all happen in a very painless manner. That is somewhat unusual in the dealership sphere. I’m really happy with my new car and I will update my review based on the services that the dealership will be providing in the near future. Overall, a great experience so far. I would recommend Allen to anyone looking for someone who does not play games and will get you what you need.

WAYNE LEWIS! I call him WAYNESERATI! He is the Bruce WAYNE of LA! If you are looking for the deal of the century, look him up. You will never go wrong! Thank you again for your exceptional and outstanding service sir. See you soon! #waynelewis

Best and fast service Blair Patchett was amazing! He was able to get the job done that day and had amazing customer service!!!
Great job!!! Will be back again.

I have bought a few cars from the Auto Gallery dealer, but recently had my first experience with their service department and I couldn’t be happier. The car was fixed of course but the amount of communication is why I will definitely be going there for everything I need. I am sure everyone there is great but Nick Mattson is who helped me and I would recommend asking for him if he’s available. Thanks guys for making my car problems disappear.

It doesn’t get any better than this! I have been servicing my Maserati GTS and Ferrari CS at the AG for the past 5 years and I’m beyond happy with my service. Specifically I work with Nick Mattson (Service Mgr) and Jeff Horason (Service Tech) and I wouldn’t want anyone else touching my cars. Literally. Yes, the Auto Gallery has a staff of highly qualified talent but for me it’s about the relationship and I have come to trust Nick and Jeff like brothers. This is the type of relationship you want with your service center and specifically when dealing with your boy toys. Nick and Jeff leave no detail unresolved and truly embody the skills of perfection. I’m as meticulous as it gets! They respond with meticulous care. They always go above and beyond in everything asked of them and then some. It’s the little things that set people apart and they have mastered this. Love, love, love these guys and a big fan of the AG!

So about a year ago I purchased a Maserati from another dealership (not mentioning names) but when it came to having issues with the car after just only 20 miles on the car, they would consistently give me the run-​around.
Someone told me to check out the Auto Gallery and WOW!!! WHAT A DIFFERENCE… Even though they did not sell me the car, they made me feel like family and immediately said don’t worry about the issues and that they will take care of it. I have built an amazing relationship with their staff, and now that I just had my car serviced by them, I thought it was time to post on Unilocal!My service rep also gave me his personal cell number and told to me not to hesitate to call.
When my lease is up, I know where I will be coming to purchase another vehicle!
Thank you again for everyone at the service team and thank you Auto Gallery for making me feel like family. Already looking forward towards my next purchase. :-)

I have been leasing cars from them since 2000. They have several locations to serve you also with other high end cars. This location in Calabasas is always friendly from the reception to the sales manager. If you are looking to buy or lease you will be in great hands.
I could not more happier with the service I have been get over 15 years. No questions I will be a loyal customer. You will always get the best service from sales to service.

Came here today to get my dad his 60^th birthday present. Alexei our sales guy was great! Very friendly and patient no matter what the question was. Finance and the manager were really nice as well with explaining all the stuff and providing us the information needed. Definitely unlike my experience at Porsche in woodland Hills auto gallery where they treat me like a second hand citizen. BTW Pap loves his new whip! I ended up adding the service plan and scratch dent stuff to his package to ensure he has nothing to worry about!

DO NOT GO HERE!!! THIS DEALERSHIP IS TRANSPHOBIC AND HOMOPHOBIC!
I took my rare classic Maserati Gransport European Edition here and their Service Center employees intentionally damaged my car in a hate crime because I am a Transgender Male. I had to file a police report and a complaint with the State of California. Please do not give any business to this Dealership. They ripped out the entire lining off the top of my car cutting it off making fun of a Transgender Top Surgery. Please do not support hate.

In a nutshell, we had a great experience. We started the process of leasing our Ghibli on line and was immediately contacted by Wayne. As a career salesperson myself I sent a no BS email and got a no BS answer. The sales manager, Shaun T, joined the thread and after a few back and forths we agreed on a great deal. Next day we cruised in for a pain free process. Everything we discussed was ready to go. Wayne was class. Understands that sales is based on trust and referrals. Save yourself time if you want a Maserati or McLaren and call these guys.

My father and I decided that a Maserati was the new way to go for a new car. Me, being a picky individual, decided to go with the Calabasas center. There, my father and I met with Wayne. An extraordinary, brilliant, funny, professional, and welcoming employee who made us feel not only like customers but as family. Handled the entire business, making sure we got what we wanted. Not only was Mr. Wayne professional, he was extremely friendly and helpful with every question or concerns my father had. Definitely is a place to stop by and own your own Maserati. HOWEVER, must be with Wayne! None other can really make you feel so welcomed and happy! Fantastic job. Fantastic Employee.

I was looking for a Maserati to surprise my wife with as her «push gift» for our son’s birthday. I went to 2 dealerships closer to me and received the worst service hands-​down. I called Wayne Lewis at Calabasas Maserati and instantly felt at home as he was tremendously helpful. I drove 85 miles (passed 5 dealerships) to get to this one and I was not let down at all. Wayne was a man of his word and kept everything transparent (which is hard to find these days). Scott in finance was awesome as well. I have absolutely no complaints about my experience purchasing this vehicle.
I will be purchasing all of my future Maserati’s from this dealership! Thanks Wayne & Scott for such a great experience!

Me and my wife just got our new Maserati, we were assisted by two sales persons Wayne Lewis and John, had a great and friendly process throughout our lease.
I would recommend these guys if you are planning to lease or purchase a car through their dealership, very friendly and professional.
We also snapped a Selfie when our deal closed :) Fun Experience
Thanks again Wayne and John

I went into this dealer last month to trade in my Audi R8 for 2014 Ferrari 458. I was given lowball offers on my Audi which was in perfect condition and rarely ever driven. They offered to consign it in addition to giving me amazing lease deal on 2014 Ferrari Italia loaded with every option know to man kind on that car. I recommend this dealer to anyone :-)

My fiancé and I came here to trade in our Maserati Ghibli with the Grand touring. Fabrizio was very helpful in getting things together over the phone and was very pleasant in person too! It was a long drive for us to go up there from Manhattan Beach, but worth the trip. John even took us to lunch at sugar fish down the street while all the paper work was getting prepared!

I expected more from the sales people at a Maserati dealership but it turns out their typical salesman just like you to find out any other dealership plus the markups
Went in to buy a Maserati for my wife $ 125,000 car we were off on the numbers by about $ 5000 not really a concern but trying to get the best deal. After negotiating for two hours when I made it clear I did not want to do that but like I said we were very close on the numbers. The salesman tells me I’ll get you a deal you want but I need to run your credit I told him credit is not an issue but he insisted and he even signed a form that says if hevran the credit he would give me the deal I want
Runs my credit comes back shakes my hand and says we have a deal so I send my wife home with the car we were there with figuring I would drive on the new car
I get back to the sales manager he tells me that were still off by 5000 and he could not give me the Price promised buys that sales associate.
When I showed him the signed form he just laughed and said he had no authority needless to say I had to take Über home
Knowing how I said I was neither the salesman or the sales manager even followed with a phone call to try to work it out
Un freaking believable

Best auto dealership I ever had, personal is really nice and willing to work out any deal you feel comfortable with. And most importantly not pushy like other car dealers in Los Angeles. If you ever need to buy a high end car come and visit this dealership. Definitely recommend to all.