Wells Fargo Bank

I just went there to take some money out of my account and then BOOM, a straight insult to my face by some Mexican women, I can not say it exactly because then she may know who this is, but you can believe me when I say I am never going back to this branch again, only the woodland hills one.

THE MOST HORRIBLE and SCARY banking experience ever! i went to the bank today to withdraw 2000 $ from my account and after keeping me waiting there for 20 – 25 minutes the teller started asking me questions like why i came to that branch and not the one closest to my house, why i want to withdraw and a lot of more non sense questions. I showed them my passport, id and my card then they said that my signature is not the same they have on record (i have the same signature for over 5 years since i have this account), in the end i finished going to the manager which was incredible incompetent with a don’t care attitude and said to call the customer service to resolve this issue and that his branch could not give me cash. I went to a different branch and they said that my account was frozen. I managed to resolve this and in the end i closed my account and got all my money back. It was a very scary experience and i’m afraid to keep any penny in my bank account at wells fargo from now on.

My husband and I have two commercial properties and several personal accounts with Wells Fargo and accounts with all the competitor banks as well.
The Wells Fargo at Calabasas has been my branch for several years now and I always feel so at home and taken care of there that sometimes I even go out of my way to get myself there for my banking.
The reason I finally wanted to Unilocal about my banking all these years because I felt it’s about time to give credit where it’s due– our banker, Sarah Grant, is by far the most professional and friendly banker. We simply love all of them, past and present, every single one of them at Calabasas have always gone above and beyond to take care of our needs. And they all deserve a shout out but Sarah is just amazing.
Thank you to all that work at the Calabasas branch…

Great customer service, This one and the one in tarzana are the best 2 Wells Fargo branches in the valley. I go into this branch regularly for both business and personal accounts. My office is across the street so its convenient as well but i pass many branches in each day and have my choice of where to stop There services for business are exemplary. The services for personal accounts are accommodating and helpful.

The branch is pleasant and it’s well stocked with a coffee machine and some snacks. The staff is on the surface nice but they are under such pressure to open new accounts or loans that they occasionally do it without your permission. We went to link our family account and received a notice a week later saying «Congratulations your loan for $ 6,200 has been approved»! We were very unhappy with such tactics especially since it involved a damaging hit on our credit report.
Recently the LA Times ran a report on how much Wells Fargo staff are under pressure to sell you loans and such, so just be weary.

You will always get first class service. Esper the branch manager is nicest down to earth person you will ever meet. I was with Bank of America for a long time and I am glad I made the switch. The fact you get people who really want to help you and always address if their is ever any issues.
Anybody that I know I would highly recommend to open an account with this branch. If you are small customer or large customer you will be treated the same. I have been a loyal customer since 1986. Hands down this the best Wells Fargo when it comes to customer service.
Management 10+
Customer Service 10+
Tellers 9+

Just a bank. Nothing crazy. Staff is friendly. Coffee machine inside is good. They give you money which is always good.

Out of all the Wells Fargo Banks I have been to this one far exceeds the others, as I work very close to this branch I do make regular visits and their service is always top of the line.
Never have to wait more than a minute and they are extremely organised, helpful and willing to accommodate yours needs best they can.
Cold water offered to you straight away with candy if you want it!
Thanks Wells Fargo Calabasas!

I FINALLY ditched Chase, and set up accounts at the Calabasas branch of Wells Fargo, and they are fantastic. They are extremely helpful, someone at the door greets you and gets you to the right person as quickly as possible (which is generally VERY fast). Great customer service. I highly recommend them. Just wish I had transferred my accounts there several years sooner… Better late than never I guess.
Though I wish there was more parking. It gets very busy at that little mini-​mall parking lot, so in busy hours sometimes parking is difficult. Go in off hours if possible. At least there’s a Susie Cakes there too about 50 feet away, so if parking stressed you out, you can stop in for a cupcake reward after your banking is finished.

This is by far the best Wells Fargo branch to do business with in the area.
Everyone is friendly, helpful and professional.

My most favorite branch location by far. Everyone is so friendly and accomodating. Plus, on fridays they have what i like to call snack day.
Theres actually a wells fargo closer to my office and i definitely make the extra drive to go to this location.

The service is phenominal at this facility. Everyone is very nice and they even go above and beyond to give you by making sure you are comfortable and have water if it’s hot outside or tea if it’s cold.

Great bank. I am always happy with the service here!