Best Western Plus Stevenson Manor

Ok where to start first off don’t try and use the Unilocal check in free upgrade doesn’t work I tried. .. Over priced for what you get it is being renovated but it’s a mess your on vacation and they have construction material all over the place so your not able to enjoy the outside of the hotel no sitting area then why the two stars well 1 star for the staff who was friendly and 1 star for the location guess sometimes it’s all about the location. Great location great town maybe once they finish the renovation it will be nicer but until then I just want everyone to know what to expect. The room was so so on cleanliness the balcony that we had was not useable but they charged for it. I should have taken pictures to post but didn’t think about it at the time. Breakfast was ok.

Great location — within walking distance to the shops in downtown Calistoga. The staff was friendly, the breakfast had a nice assortment of hot and cold breakfast items, and the pool area was clean. Our room was basic, but clean — the renovations in the courtyard weren’t too distracting, although we didn’t spend much time in the hotel other than to sleep.
The only thing that was upsetting was a charge found on my bank statement after we checked out. We had to leave at 5 a.m. the morning we checked out, so we paid our bill the night before. The employee who checked us out did not remember to include the room and tax charges for that day, and the hotel charged my card after we left. I don’t dispute that we did not need to pay the charge. I have a problem with the fact that we went to the desk to zero out our bill, and the room charge for that day wasn’t included in the bill. It was frustrating, and I would recommend anyone paying their bill early ensure the daily rates, at the very least, are included. I would also hope the hotel owners remind their staff to ensure all daily rate charges are included when someone pays the bill the night before they check out. I am very upset that this wasn’t done for me.

Great location!
Best things:
–Walking distance to town
–Free shuttle around town and to and from nearby wineries
–great staff
–hot breakfast, pretty decent
–I left a dress there and called about it 2 weeks later and they sent it to me right away
–pool and spa both lovely.
Things to keep in mind
— gym is quite small
— they are undergoing courtyard renovations

Great rooms, great location. The only problem was the construction but that wasn’t too bad since we were out during the day. We also enjoyed using the jacuzzi and steam room at the pool. The room we had was large with a «fake» fireplace (heater) which worked well for us. Breakfast was great. I loved visiting Calistoga and I would return to this hotel.

Me and my husband stayed here for 2 nights during our visit to Napa from ¹²⁄₉ to ¹²⁄₁₀. We stayed in a King bed room.
The rooms are very clean, comfortable and spacious. You have a TV, Refrigerator, Coffee maker inside. Also the bathrooms are spacious and well maintained. You get free breakfast here and it was good. I would like to mention the guy on the reception «Steve» was really helpful in providing us some information about the wineries around Calistoga.
Currently there is renovation work going on in the courtyard area… so if your staying in the hotel room during daytime then would be noisy. Overall a decent hotel for a 1 or 2 night stay.

We enjoyed our 3 night stay. The rooms were really clean. The staff were super friendly and helped us get King rooms instead of double! Our first night was in a really large, nice room with a king bed and fireplace. It was romantic and quiet. The next two nights were in a classic king room by the stairs. Being in a room by the stairs with a window that overlooks the parking lot is not ideal because ultimately you will hear foot traffic constantly… all night. This was due to very drunk groups of people coming and going all night. Only one night was rough because of this. The other two nights were quiet and relaxing. The beds were comfortable, but very firm.
Overall, a pleasant experience. It’s also in a great location that is walking distance to Sam’s. We would definitely stay there again, but would ask for a room away from the front areas.

Absolutely beautiful! Stay here when in St. Helena area! ~walkable to downtown. Fantastic hospitality and very clean!

Moldy bathroom, bad smelling sheets, hard bed. Uncomfortable tiny room. Waaay too expensive!!! Do not stay here!!!

Clean bathroom, large room with a fairly comfortable mattress. Courteous front desk staff and ample parking. Aside from that, there was really nothing special about this hotel, and will likely try someplace new if we come back. Walls are paper thin and could hear a quiet conversation on the phone to the front desk next door, but this could be fixed by turning the A/​C on all night. A-​OK place to stay, exactly what you would expect from a Best Western. Might as well pay the extra 40 $/​night and stay at one of the resorts in the area.

Consistency is a key factor here. Stevenson Manor is the only place we stay while in Calistoga. The staff are always friendly and helpful and the hotel is always kept clean

Our fourth time here: big, fireplaced, modern, clean, free breakfast, and easy to access and park. About $ 40 less per night than the equivalent competition. The pool and sauna are being revamped, so we look forward to seeing the completed space on our next visit.

Very spacious and clean room with nice amenities. Friendly and helpful customer service. Rooms are reasonably priced. Free breakfast was average, but appreciate having it as an option. Overall, highly recommended if you are planning a trip to the area.

Pleasant surprise!
A very nice BW with a friendly staff and a very nice bkf buffet.
Nice room with lots of room and a couch. Good central location.
Good place to stay if you .ike Calistoga area, but do not want to pay the prices to stay at the spa hotels.
Would definately recommend.

Just fine. Clean, freshly furnished rooms, kind staff, and free breakfast. It’s a great home base for your Napa visit, but not really the kind of place where you’ll want to spend time lounging by the pool. They have free gym passes for a (run down but adequate) gym down the street.

Very nice and inexpensive accommodations in Calistoga. Super clean room, nice hot tub and friendly staff… Easy and great location without spending the big bucks or being ‘too centrally located’… Also nice flatscreen with actual tv package and not a ‘hotel version’. Great for unwinding after a day of wine tasting or hiking

A perfectly fine beachhead for your Calistoga outings.

Inexpensive hotel with free breakfast and wifi that is well located a short walk from downtown Calistoga. Nothing really special about this hotel (which is really more of a motel) but it’s a good value. The breakfast is your standard continental. The staff I worked with we’re not rude but not very nice either. I paid extra for a «mountain view» room with a balcony, however there is a junky building behind the hotel that detracts from the view. Showed the front desk my free upgrade with Unilocal check-​in but they said I had the best room in the motel, now I find out from other reviews that there are rooms with fireplaces, disappointing.
The best things about this hotel are the freebies, price and location, but don’t pay extra for the mountain view.

This is probably one of the nicest Best Westerns that I’ve been to. It’s a nice reasonable priced place to stay in Calistoga. Rooms were large and included a mini fridge and a microwave. Bathroom was also large. My husband was impressed with the breakfast offerings. (I stuck with a hardboiled egg & an apple) My «problem» is that walls and ceilings are paper thin. I had a toddler running back and forth and back and forth above us. Management refused to call the room to ask for the activity to stop. We also had road noise ALL night. Definately ask for a second story room and away from the road! Worth paying more.

I am very impressed with this hotel. The staff was very pleasant, and let us check in early as soon as the room was ready. The room was made up very well and was super clean. I had one with a fire place and a little kitchenette which was awesome. It was one of the nicest rooms I’ve ever stayed in and definitely worth the price.
The hotel had a dry sauna and steam room which were very clean. The hot tub was super relaxing and I even took a dip in the heated pool… and the hotel supplies plushy pool towels.
Best of all, it is not too far away from the main street in Calistoga, within walking distance. I highly recommend this hotel and will absolutely stay here again if in the area.

One of the (if not THE) most affordable option for lodging in Calistoga, but don’t expect luxury. You’ll get what you expect from a Best Western: clean rooms, reasonable prices (caveat: definitely not worth $ 250 for a AAA rate during high season, but beats the $ 400 price tag at other places in Calistoga).
Small pool area, no workout room (I find that odd), free continental breakfast (rather cramped and underwhelming), and free wifi (which didn’t work well in the rooms). In room fridge and microwave.
Overall, still overpriced for what you get, but this is wine country. I’ve learned that you have to expect to pay out the nose.