Wells Fargo Bank

I have banked with Wells Fargo since 2006 for both personal and business. However, since September 2015, the bank began to mishandle select accounts affecting several businesses. Money was removed without my knowledge or consent for no legal, valid reason. Wells Fargo has been accruing a negative balance in online banking and has charged fees. I reported fraud as soon as I discovered the problem, but Wells Fargo has not responded. And, I get the ‘run around’ when I contact customer service at Wells Fargo.
Given Wells Fargo’s news coverage several months ago regarding its opening of additional accounts without customers’ consent, I feel Wells Fargo is stepping out of line in its fiduciary duty to its customer base.

I periodically stop in this wells Fargo because its by my work and I’m never disappointed in their customer service.

The worst Wells Fargo bank I’ve ever been to! It is the closet branch to my house but I prefer to drive 15 minutes and use another branch. Not sure about the regular day to day service but when it comes to business accounts they are clueless! They make mistakes and lie about it trying to blame you not their lack of knowledge! If you call them and ask about something they have no idea how to handle it they just put you on hold and eventually hang up! I only use their ATM machine and stay away from going inside! I think they just know how to handle the deposits from the senior community customers nearby and don’t even bother learning about more complicated tasks! I don’t recommend them for any business transaction!!!

Professional staff always greeting you with respect and courtesy. Alma De Los Santos was pleasant to work with. Thanks for all your help.

Wow what a great staff … Alma helped me and was insanely good at her job and extremely nice ! Very quick service and everyone who helped me was extremely friendly ! Loved my experience and cannot wait to meet with them again about my account ! Great job!

Best service I’ve ever had from Wells Fargo, Jacqueline I believe was the teller supervisor that helped me and was nothing short of excellent!!! They treat with respect yet friendly and listen and address your issues. Overall great customer service!

The bankers here are very polite and eager to help me. This is also a quite location. I will be back. Hidden gem of Camarillo

I think it is hilarious that I came on here specifically to write a 1 star review only to find 2 other 1 star reviews waiting for me — sounds about right!
I have gone into this branch 3 times to cash a check from my employer who banks at this specific branch. That is the ONLY reason I go in here. The first time it wasn’t THAT big of a deal — the employees looked at me like a suspicious creep because I was cashing a check and not depositing one as I do not have an account there. They asked me at least 3 times to open an account which I politely declined without reason (it is not their business).
The second time, same treatment but this time the employee who was helping me had a gnomish manager sitting on her shoulder the whole time and he literally glared at me from behind her THE ENTIRE TIME. Finally at the end he broke his scary silence to ask me 2 times to open an account until I finally said NO with the «leave me the hell alone» tone, took my money and ran out of there.
This last time was the same treatment but worse (is that possible?). All is fine when I first walk in, I get the same girl as the first time — she recognizes me and my employer was literally in there 10 minutes before I was. I show her forms of ID and then she finally begins cashing my check. Cue the creepy manager, this time a woman. This manager asks me to open an account. I tell her no. She then goes further and asks me why — to which I reply that I do not care for their private lending policies or staggering foreclosure rate. Then she actually responds «BUT YOU’LL CASH YOUR CHECKS HERE HUH». To which I reply, ya well believe me if I didn’t HAVE to I WOULDN’T.
Who speaks to a customer that way?! I guess they only care if you are tied into an account and they can lend out your money to more unsuspecting victims! Save yourself a TON of hassle and go somewhere else or not to wells fargo AT ALL!

They just lie to you and blame every unsuccessful transaction on you! I never met the manager and I have a business account with Wells Fargo! Just avoid them and find a branch that appreciates your business!