Bank of America

What poor customer service. I arrived at this place 15 minutes before closing time. I was in a real bind — I was across the street at an insurance agency closing a deal for a used car and using multiple checks to pay the seller, the insurance agent and the DMV taxes. Unfortunately I ran out of checks and I needed only 1 more. I ran over to this branch to get a back check and instead of helping me out, the manager or whoever (I wish I had gotten her name) slammed the door in my face. I was really desperate as I had paid the seller who had left and I was stuck with a car without plates unless I paid the agency with a check. The ATM maximum for my account was half of what I needed. I literally begged the lady to let me get a bank check using my card inside but she wouldnt budge and went on chatting with the other employees. I had to run across to multiple banks in the area using different atms to get the amount I needed then run to CVS to get a money order. THANKS BOA for treating a loyal customer so well! I will be switching over to TD BANK.

This bank is located directly across the street from the Harvard Square red line station, and very easy to access. There are 6 ATM machines, so you never have to wait long. It takes an ATM card to enter. There are typically some homeless hanging around the outside, but they are never causing any trouble. There’s also a taxi stop right out front, and hence is convenient if you need to hop in a cab to get to other locations.

I’m in — I’m out — I… still have time for lunch!
I was caught in a bit of a bind this week (in my NYE delirium, I had forgotten to A) pay rent, and B) …order checks in order to pay rent). And, of course, I work (in order to pay rent) which makes getting to the bank for a cashier’s check difficult. This little miracle station was perfect! I was in and out of the bank in ten minutes (and that’s with a check, having made a deposit and a withdrawal, and ordered a new debit card).
Clean and spiffy little branch — well-​managed and friendly tellers. Parking is a little difficult (small lot) and getting in and out of the drive is a bit of a challenge as the location is so close to the hectic Fresh Pond Rotary… but holy crap, who cares?!
I’ve found my most convenient banking location, and I’m stickin’ to it.