Chipotle Mexican Grill

I love chipotle. Being vegetarian chipotle is the best option for me but I am not visiting this location again. Did chipotle cut down their portion sizes? 8 $ for literally empty bowl. If I asked for meat I still can understand the reason for not putting extra in bowl but really guys cutting down on lettuce ??? I asked them politely to put some extra they didn’t. Same thing with corn. You are losing the customers by doing this. Why would I pay 8 $ for an empty bowl when I can get same quality and better portion at any other Mexican restaurant. Bye not coming back.

I agree with many other previous reviewers. We all know the food you get at Chipotle; it is all about the service and the store that make the experience.
This place has a generic feel. It usually is clean, but nothing really special about it. I’ve been to other Chipotles, and they usually make me want to stay and eat in store. This place does not.
The employees are usually engaging and talkative. I do enjoy talking to them every time I stop by. Do they roll the best burrito? I don’t believe so. Plenty of times the tortilla is breaking apart as they pack my burrito for a to go meal.
The food is what it is. Everything else? Not real special. I wouldn’t choose this Chipotle over any other ones in the area. I usually go here out of convenience more than desire.

Stopped in here last month to get a burrito during the lunch rush. I was in line to place my order and noticed… water dripping from the ceiling onto the food assembly area behind the sneeze guard glass — right in between the white cutting board material and the food bins. There was a tray with a paper liner placed there to catch the water, but it was not remotely catching all the water. And who knows what that water was?! The staff there did not even seem to think anything was amiss. I called the city’s health department to inspect and hope they helped Chipotle correct the situation, but I’m reluctant to return, given the poor level of care I saw with this situation.

I’ve been going to this Chipotle for a couple of years now. I work down the street and it’s a quick and easy lunch. The food is good — no complaints regarding taste & quality of the food itself, but don’t get a burrito unless you want to end up eating it off the floor.
Today I forgot why it was that I had converted to bowls after my first few visits, but I was promptly reminded the second I got to the end of the burrito line. Every time I have gotten a burrito at Chipotle, regardless of the location, the employees prove to be incompetent in the simple task of rolling a burrito. I’ve watched them countless times roll them incredibly loose, and then they use the tin foil to hold everything together. That would work great if I was planning on eating it through the foil, but I’m not, so it doesn’t.
I used to ask for them to re-​wrap my burritos when this happened, but I feel like a snob doing it, and occasionally get rude responses. So today I stormed back up to the front after my burrito fell apart after 2 bites, and I asked for a bowl to dump the contents into. Lesson re-​learned.
I’m not sure why this consistently happens at Chipotle. I’ve been eating at their competitors for years, and have never had this issue before. I had never even noticed the way people wrap their burritos, until I started having them fall to pieces on my lap. I’ve decided that this has gone on too long without improvement, so now I’m speaking out.
Again — bowls are delicious! Stay away from their burritos.

Another standard chipotle. The base list price here for Sofritas or vegetables is 6.80 (cheaper than the one in Kendall, which always irritates me!). There are a couple small tables to sit at. Nothing of note.

«The happiest Chipotle?» «Friendly staff?» I’m sorry to inform my fellow Unilocalers that this is no longer the case. This is probably the unhappiest Chipotle I’ve ever been to.
I got my usual burrito bowl — awesome as usual. Customer service? Not so much. The staff who made my bowl barely made any eye contact with me, let alone flashing a smile. I had to repeat «a burrito bowl not a burrito» three times for them to get it right. They looked so miserable working there… The cashier was only one who acknowledged me as a person and made me feel welcomed.
Good thing I got a bowl though, because when the staff were wrapping the burritos for the customers in front of as well as behind me, the tortilla ripped and the burritos EXPLODED. This goes to show two things: 1) they don’t skimp on ingredients 2) they lack the competency to properly roll a burrito.
I am still giving 3 stars because of the food itself. It’s still a good place to get your burrito fix. I would just recommend you getting a bowl and keep yourself entertained, because no one else will.

Its another Chipotle… and they are all the same.
Felt a little weird having a young lady making me a carnitas burrito with a Hijab on… are you allowed to do that?
Well she actually made me a pretty dam good one. Thank you kind Ms.
Help is a little sorta somewhere else (like daydreaming or something) but I did finally get my whole order together
Not as good as the burritos and fare in the SF mission or LA… but it will suffice to render my cravings.

This is a 5 star chipotle. The food is the same as any other chipotle, naturally, since it’s a chain. They do a great job making bowls and burritos (other locations can get sloppy sometimes) and are generous with portions.
The real standout here is the service. The people are super friendly and don’t flinch at any request. The service is the best I’ve had at a chipotle.

I was a very regular customer for some time. I was hooked on the salad bowl. That was until this last Sunday when I ordered a salad bowl with chicken and got one with extra hair.
One hair I can reluctantly accept. But I draw the line at 6, foot long black hairs. There may have been more, I suspect there was but I wasn’t taking chances.
Honestly, are they running a clandestine barbershop in the kitchen?

I get turned off by the frowny faces of the staff and the fact that they all hangout behind the food talking and laughing. I do not think it is sanitary. I like is when people are efficient and give a simple smile, not be so extreme (either serious or giggly) over the food mind you!

We always like the food here however today’s lunch was ruined prior to even eating. Henry, who works at the cash register, desperately needs to cut his finger nails. Watching him touch my dish and then hand me change… I was cringing in fear he would scratch me. It’s VERY unappetizing seeing this around my food and prior to eating.

Close to $ 10 for a mediocre burrito? Not much meat? I felt like I got robbed.

HHHurk… HHHurk…BLLUAAHH !!
Can’t stomach the salty, loose burrito meat fillings & deceptively watery and bland salsas.
Chain food kinda always sucks tho, why do we trick our minds into believing otherwise when our stomachs already know what’s up?
1 (super shinny) star for the friendly staff though !

This isn’t a review on chipotle in general; it is a review on this chipotle and the service there. It has the nicest and happiest staff I’ve ever encountered in a fast food restaurant. I hope they all win the lottery some day.

All chipotles are the same? False. I have eaten at dozens of chipotles and the guys in central are in a league of their own. The place is always clean, the employees are friendly, and most importantly, they pile on the ingredients like nobody’s business.

I love chipotle, this restaurant has delicious, fresh, juicy food and a plethora of options for anyone in the mood for something tasty. This particular location near Fenway is extremely modern and design and has a group of friendly staff. You can easily eat here for around five dollars. It is always clean and good to eat before a movie.

I usually think of Chipotle as the Mexican version of McDonald’s, i.e. a garbage festival. Lately, however, I have changed my tune. This probably has something to do with my mildly abnormal obsession with black beans and cheese. Yup, these duders have both. And they will put it in a bowl for you. And it will cost under $ 3. Oh hello, perfect lunch.
Sorry co-​workers. I will be farting all afternoon.

The quality here is consistent with other Chipotle places in Cambridge and Boston (which I find pretty high, given the horrific quality of most Tex-​Mex type fast food around here). What makes it 4-​stars is the quality of the service. The staff behind the counter are friendly and good at their jobs.
Also, this place is neat and clean, at least during the off-​peak hours. Which is nice, given that a lot of fast-​food places tend to get rather filthy in the Central Square area.
This place is ridiculously crowded during lunch. So, I’d recommend picking up food early and not trying to wait in line during lunch hours.

I can think of no word to describe this place better than, «meh». You walk in, and it looks like a cafeteria, awkward seating near the line for the register or along long shared metal tables, and construction is still on-​going. The music ranges from your typical Mexican restaurant fare, to jazz, to H&M-like beats.
The employees really are very happy, which is strange but nice. The food is also reminiscent of a cafeteria. Nothing is too spicy, or too flavorful, for that matter. The carnitas is nothing special. They layer on the guacamole and sour cream to the point that it really starts detracting from the overall taste.
It is also WAY overpriced. Over $ 9 for 3 soft shell tacos w/​guacamole (and nothing to drink)?? It was over $ 11 for the burrito! I can buy all the ingredients myself and make food for a week for less than the cost of those 3 mediocre tacos.
On the on-​going burrito tour, sadly Chipotle is near the bottom of the barrel.

This is the happiest Chipotle I’ve ever been to. Seriously, it was almost eerie how nice all five employees I encountered were. But those smiles seemed genuine and they rolled a mean burrito. This is quite the accomplishment judging by the locations downtown.
The store itself was clean and everything was well stocked. Hopefully they can keep it that way, it is Central Square after all.
Well played on the opening Chipotle, well played.