Concord Ln Emergency Locksmith

This is my first Unilocal review, but my experience here was so bad, I felt I had let people know. I locked my keys in my car as I went to grab a coffee in the Fresh Pond Mall on the Alewife Parkway. I saw that this place was only 0.2 mi from my location, so I gave them a call. They told me $ 25 for the ride out, plus whatever it cost to get the locks undone. I agreed, thinking, naievely, that since I had totally manual locks, it couldn’t possibly be that much. They also told me 40 minutes for the tech to come. 40 minutes passes, and I think OK, no big deal, and I keep waiting patiently. When 1 hour passes, I call the place again to inquire where the driver is. They say that he had the wrong address and that he’d be another 20 minutes. Total BS — I don’t for a second believe that being 0.2 mi away, they didn’t know the adderss of the big mall down the street. But, what can I do at this point. 20 minutes passes and there’s still no tech, so I call again. This time they put me on the phone with him and he says 5 more minutes. Fine. 10 minutes later, the tech arrives. He pretends that my doors are going to be hard to open, yet it took him literally 2 minutes from start to finish. There were no high-​tech electronic tools, just the standard air pump and glorified coat hanger. He tells me it will be $ 225 on top of the $ 25 travel fee. F* me.