East Cambridge Savings Bank

I’ve got to dig back into my memory, but I think that I’ve been a member of ECSB for maybe eight years, and they keep getting better. These days I only go to the Mass Ave Banking Center, where there’s such a friendly and warm environment that my glasses fog up when I enter the lobby! There’s Jessica who’s a doll. The nicest, friendliest bank manager I will ever meet. And then there is Stephanie Sousa… I don’t even know where to begin with Steph. (Yes, I call her Steph — like she’s my buddy.) I probably go into this branch everyday Monday through Friday and, I swear, Steph reads my mind before I even tell her what kind of transaction I’ll need that day. Because I usu go to the bank almost every single day, Steph’s seen me in almost every state. She has seen me sniffling and sneezing with the flu. She has seen me on big paydays, when I’m really really happy. No matter how I’m feeling, no matter what kind of day it is, Steph is reliably there. Steph is the person I trust most in the Porter Square branch. She is a really kind person. I’ve been with ECSB way before they hired Steph, so I can honestly say that her arrival and her presence have made banking experiences comfortable, efficient, and pleasant.
Thank you, Jessica and Steph!

Not only are all ECSB great, but this location has the friendliest staff! Always greeting with a smile and willing to help with any transfers. Myself and my family have accounts here for years and we never had any issues with them. They are top in customer service, they even send you a birthday card! If your looking to open an account or do any banking, go to this branch!

This ECSB has the biggest benefit of any other: it’s ALWAYS empty and you can get in and out in lightening speed. That said, it doesn’t have a notary on the premises and only offers small safety deposit boxes.
There’s parking in the back, a gas station next door, 3 restaurants just steps away (The Elephant Walk, Darul Kabab, and a new restaurant: Wasabi), a dry cleaners, and nail salon so you’re able to run 5 errands within a 20 yard stretch!