Noor Oriental Rugs

I had a lovely experience having my rug cleaned and repaired at Noor. They greet you with tea and chocolate and sit down to very respectfully tell you about your rug and its needs. They take their work very seriously no matter how small the rug. They treat their customers with genuine kindness. Many oriental rugs are family treasures that have been passed down, as was mine. Noor cleans and restores any rug to its former glory, despite recent battles with pets or children.
Mo Nooraee is also passionately committed to helping the homeless and has coordinated food contributions from almost all local food purveyors to distribute to shelters.
Noor does good work for clients and their treasures and for those less fortunate.

I had several small rugs that were in need of cleaning, and one that needed significant repair after being chewed by a dog. I honestly thought the rug was beyond repair, but Moh and his team did an absolutely beautiful job. They knew so much about my rugs, and were able to help me to determine the appropriate level of care with each. Excellent communication, and also very helpful with shipping my rugs cross country as I was moving. Really, they went above and beyond.

Oh my. These gentlemen are the experts. Period. Expert knowledge of the history, significance, and art; and of course top quality cleaning and restoration with the methods that best preserve the carpet and restore to its original quality. If you have a rug that you care about, or want to get one, this is where you should come. (Going elsewhere would be like entrusting a priceless painting to the gas station.)

On time (actually early) for both the estimate appointment and the carpet delivery. I had never had any of my rugs cleaned. In some cases that is 30 years of babies, dogs, and other dirty things. The rugs came back clean, retouched/​repaired, smelling great and with a sheen that I had only seen in rug showrooms. The price was not exactly cheap — but the results justified the cost. Mohammad is great… but his staff works perfectly well without him.

I recently purchased an oriental rug and had 2 rugs cleaned by Noor Oriental Rugs. Mohammed and the staff were highly professional and courteous. He and his staff explained the details of the cleaning process. My rugs look like new! Each rug was hand cleaned, treated with ultimate care and delivered to my door. At my initial and subsequent visits, I was greeted with hot tea and cookies.
I hold Mr Noor in high esteem. He is very active in charity work and is dedicated to helping the poor and less fortunate in the greater Boston community.
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I have a very active 10-​month-​old baby who loves to crawl around. I spoke with Mohammad to ask about which rug he might recommend. He considered every detail: from the feel of the rug, to the cleanability, and even to the color (a shade of red which he has found babies to particularly enjoy). To top it all off, he found a beautiful handmade rug from Pakistan where my wife’s family is from. I live in Washington DC, and within days of our conversation the rug arrived at my door. All in all I am very happy with the rug, as is my little baby. Thank you, Noor!

Noor Oriental Rugs provided excellent service and extensive knowledge of oriental rugs. We have a number of oriental rugs and one was soiled by our dog, requiring immediate attention. Mohammad and his son came that very day. While he was with us, he asked if he could examine our other rugs. I might have thought he was just looking for a bigger job except that he found we had a serious moth infestation. The moths were living in our den and had eaten large holes in that rug. In order to moth proof all our rugs, we sent them all out. Some also needed repair and new fringe. They moved all furniture as needed and replaced it once the rugs were taken out. When they returned the rugs, they placed them where we wanted them, moving furniture again as needed. The rugs looked beautiful! The colors and softness of the rugs were renewed.
Mohammad was also able to identify where each rug was made. His knowledge was vast and helpful. We highly recommend Noor Oriental Rugs and will turn to them again whenever we need our rugs cleaned.

I cannot say enough good things about my experience at Noor. Their work is exquisite. I brought in a rug that has been in my family for 30 years. It had been sitting in my garage for the past year, and I thought there was little chance the rug could ever be revived given its condition.
At Noor, all of the rugs are hand cleaned, and I was astounded at the difference this makes when I picked the rug up. The rug I brought home looks like the rug my parents bought 30 years ago. It shines in vibrant colors I haven’t seen in it for years. It reminds me of my childhood. I thought that would be impossible.
The quality of the work at Noor alone is enough to merit my five star rating, but I was blown away even more by Mohammed, Noor’s owner. He is not only an expert on oriental rugs and a genuinely warm person, but he is also passionately devoted to serving the Boston community through charity work. For him, running Noor and being involved in charity initiatives go hand and hand, and part of every dollar that comes in through Noor is put straight into his charity work to help the homeless and impoverished communities in the Boston area.
I am beyond grateful to Mohammed for restoring something so nostalgic to me to its former glory, but I am even more grateful for the opportunity to have met someone running a business that improves my community.

I had a really good experience recently with Noor Oriental Rugs. We sent three rugs to be cleaned by them that had seen some hard times in our home– we have both a dog and a toddler. The folks from Noor were prompt and professional when they came to pick them up at our house. It was easy to make an appointment with them. They clearly knew what they were talking about because both the gentleman who did our pickup and Mohammed easily identified the most valuable of the rugs and saw that it had silk in it.
The cleaning itself seems very thorough. We got the rugs back and they look a lot better! Both had both pet and food stains and those are basically gone. They smell fresh and look great. My husband and I are very happy with the results.
The only part I didn’t love was that the return process was a bit painful. They want you to come to the store, look at the rugs and approve them before delivering them back to your house. Part of the reason we went with someplace that had pickup and delivery was so that we didn’t have to haul across town to do something like this. The store is lovely and Mohammed is a very gracious host (coffee and cookies that looked lovely were offered) but when you’ve got two people who work full time and have little free time, we kind of just wanted to get the process done with as little fuss as possible. The last thing I need is another chore. Why not just bring them back? That said, I would use them again in a heartbeat because of the quality of the work. It was really top notch. The team that re-​delivered the clean rugs was also meticulous about getting them set back up and helped me move furniture around to reinstall them. Loved that!
All in, highly recommended.

I am endorsing Mr. Nooraee and his company based on my dealings with him over the past 2 years. He is a soft-​spoken professional who is honest and realistic, and he keeps his promises. Mr. Nooraee also appears to have a strong commitment to, and relationships within, Boston’s philanthropic community.
As an out-​of-​state resident, I was appointed executor of a relative’s estate in Cambridge. There were several older and somewhat damaged oriental rugs among the possessions I was responsible for disposing of. I was of course concerned about optimizing the value of these items, while wanting to keep matters as convenient as possible. Mr. Nooraee provided an initial assessment of the rugs, removed and restored them, and ultimately helped me maximize the value the estate received. He also assisted me in preparing the necessary documentation to ensure the beneficiaries complied with related tax laws.
I’d therefore like to thank Mr. Nooraee for helping make one of the more complex and potentially problematic dispositions within the estate a smooth and satisfying experience.
R. Burckhardt ⁰⁹⁄₂₀₁₃