Scott Sylvia, OD

I am very impressed with Dr Scott Sylvia who works at Parrelli’s. He is very courteous, professional and upbeat, a pleasure to have an eye exam with! Normally, I dread going, and as a matter of fact avoided going for a number of years due to the intense dread. lol such a baby.
My glasses from Parrelli’s are beautiful. I am trying to get used to the new type of lens, called a digital lens. It’s really different compared to the «traditional» lens!
This is an attractive store, with a beautiful selection of frames. They seem to have modern-​type frames compared to some stores I have been to.
The store is up on the third floor. I take the convenient elevator up, although there are escalators. I actually forgot they were in my neighborhood for a number of years since they are not on the first floor level.
Anyway, I will be back to see Dr. Sylvia in the future, he makes the experience very pleasant.

I went to this location because it was super convenient (I’m always in Porter Square) and I just needed a routine vision exam to make sure I didn’t need a stronger prescription. The woman I scheduled the appointment with was FABULOUS! Very nice and funny– I was optimistic about the actual practice before going.
When I arrived– 15 minutes early for my 10am appointment– I was asked to fill out some basic paperwork which is routine. I had signed to not do a procedure involving some laser image of my eye– I knew insurance wouldn’t cover it so I didn’t want the added expense. It took the EMPTY office until 10:30am to take me in– please note that my appointment was for 10am and I arrived at 9:45am. No explanation as to why they were so late– as far as I could tell, I was one of two patients there and they were waiting as well.
The actual optometrist was RUDE. Didn’t explain anything and brushed off any questions or comments I had. He didn’t explain any procedure he was doing, just told me to move from place to place. He also wouldn’t allow my eyes to rest after some poking and prodding before doing another vision test. Then he informed me that he did the laser image of my eye that I SPECIFICALLY SIGNED OFF THAT I DIDN’T WANT. I was beyond livid. He didn’t even ask.
Then I proceeded to have to pay for this procedure which was not inexpensive and despite my vision difficulties lately, he said I did not need new lenses and to just keep with my current.
I AM NEVER COMING BACK HERE– its not a legit business.

I really like Dr. Sylvia. I think he does a good job making sure the prescription is right for you, for both contacts and eyeglasses. This is a skill some people do not have, even if they have all the fancy equipment. I like how he’s quick and professional, but he still listens and answers your eye health questions. Debra the wonderful lady at the desk is helpful and very nice.
I do not like the new store he’s in, I feel the eyeglasses frame selection is very limited, and I don’t remember how much they were at the last place, but the 1 yr of contacts seemed really expensive.
I’ll go back for my eye exams, but don’t know about purchasing contacts or glasses there.

I would not suggest this place. I am new to Boston and went in for a contact lens exam since I was completely out of contacts. I had the exam and asked for a pair of trial lenses to get me through until my new lenses could be ordered which I couldn’t do at the appt. since my insurance card had not yet arrived. Apparently, the only lenses I can order are the ones they gave me as a trial. No one asked me what lenses I wanted and now when I ask for a different pair, they want another $ 95 for another exam. The second exam will of course turn out to be the exam same prescription, but they will not allow me to get the brand I want unless I pay another $ 95. Be careful with this place, you must do everything correctly or they will charge you more and more.

Dr. Sylvia (Scott) and his staff are a welcome change from the crappy service I got at the first optometrist I went to when I got to Boston. They’re a breeze to schedule with, and appointments have gone off without a hitch (meaning, no waiting or backed up schedules at all) so far.
The doctor himself, and the other doctor, a female, who works there, are both incredibly professional, but at the same time totally easy to work with – which is saying a lot, since I’ve had some docs that are a bit lacking in the personality department.
He also gives you all sort of information on himself, and gives you a little portfolio with information about your prescription, rebates, referral bonuses, etc. It’s really convenient, and nice to not feel like you’re just being herded through the office.