Walden Cleaners

Walden Cleaners consistently does a great job! I wish I could give them more business, but I usually only need things dry cleaned a few times a year. I’d also recommend them for basic alterations and repairs. The prices are reasonable and turn around time is always quick. Would definitely recommend.

This review is only for basic dry cleaning needs (suits, winter jackets, button ups) but I’m a fan. The last time I visited, I had four blazers dry cleaned for around $ 30. Awesome price and very quick turnaround. The owner is also really really nice but not very tech-​savvy so don’t be surprised that everything’s pretty basic. If you need an efficient, affordable and good dry cleaners, this is your place.

So, this is Customer Service 101:
When somebody calls and asks how much it costs to press a pair of pants, don’t say I can’t tell you over the phone and then HANG UP ON THEM when they begin describing said pants.
I’m not one to get easily outraged, but REALLY?!

When I first got my items cleaned at Walden Cleaners, I was really surprised at the cost of my bill. I’m new to the area so I wasn’t sure if it was typical of the Cambridge area or if it was unique to the shop. I decided to go to another dry cleaner nearby and while the price was a fraction cheaper, the service was sub-​par in comparison to Walden Cleaners. My sweaters came back looking a little worn and fuzzy from this other dry cleaning service (perhaps from the cleaning process). In contrast, Walden Cleaners takes wonderful care of your clothing; all of my sweaters have come back looking completely new and are folded, not hung, on a hanger. I also just got some pants hemmed and they were perfect. Not only did they do a great job of hemming my pants, they were ironed and folded onto a hanger. I am so impressed: I’ve never gotten anything tailored that was returned to me that way! The woman who runs the place is very friendly and efficient and this is a place where I’ll only get my cleaning and hemming done!

I’ve been bringing my shirts to here for about two years, and I’m definitely happy with the service. I’ve had a couple of crushed buttons, but no more than I’d expect given the number of items — damage occurs well under 1% of the time. Walden Cleaners has gotten some stains out that I never expected were salvageable, but doesn’t lie to me when something is beyond hope. The personal service is a big deal to me. The owner always remembers me and continues our conversation from the previous week like I’d just left.

I just realized that I put this review on the wrong cleaner. My criticism was for Dudley cleaners, just up the street. I have been in Walden Cleaners only a few times and they were fine. I don’t have any complaints, but I also have not had any enlightening experiences. Given all the good reviews, I’ll have to give them a try. I recommend you try them rather than Dudley.

I went there because it’s on my street but I was very pleased in the end. My coat was so dirty and smelly because of all the snow… it came back very clean! Nice work!

This place is great for basic cleaning needs. The prices and turnaround time are good and the owner is very nice.
However, they will not do anything that is a bit more complicated. For example, I had some jeans hemmed, and she should not keep the original hem (which did not matter in this case, but i have definitely had other places hem them with the original hem). Also, whenever I pointed out a stain she said «I can not guarantee to get that out». A dress that had a food stain on it came back with the stain intact. I gave it a go at home and easily got it out with a little stain remover, Tide and a cold rinse.
Overall I think I need a new cleaner that can meet all my needs beyond basic cleaning.

I highly recommend Walden Cleaners. Mrs. Park is a real professional and also a good person. Our clothes were always immaculately cleaned, and very quickly too. My wife and I became friends with her and were sad to leave her when we had to move.

I don’t get stuff dry cleaned a lot and went to this place based on the reviews here and was thoroughly disappointed.
I got a skirt and pants dry cleaned and they did a fine job. Also had two skirts hemmed. She said it would take a week (Wednesday), I went in on Thursday and they weren’t done. Also, one had loose threads still hanging on the outside.
The thing that really weirded me out though is that they safety-​pinned all of my skirts to the hanger– is that something that dry cleaners just do? Is it too much not to want holes in my skirts?
They do accept credit cards now though!

I’ve been going to Walden for over 16 years and through all that time, they’ve been consistently reliable, affordable and a pleasure to deal with. I love the Korean woman who runs this store (her name escapes me right now) and she cares for my clothes as though I were her own son.

This is the second closest dry cleaner’s to my apartment, and I don’t even want to try the closer one because I’m always pleased with the work that Walden Cleaners does. I get a lot of clothing dry cleaned, and I have yet to be unhappy with any work they have done (I’ve been using Walden for about a year and a half). The woman who runs the place is very efficient. And I always giggle at the way she punches in numbers at the computer. She’s just very intent on her job.
I have yet to have anything altered here, as I tend to make the trek to Queenie’s, but I may just take a new pair of pants here to see her work!
Oh, also, just noticed that a review says it’s cash only — this isn’t true anymore.

My boyfriend grew up in this neighborhood and had been begging me to switch dry cleaners to come here as he’s been going his whole life. I’ve got to say, he was right on this one. They are clean, efficient and reasonably priced. I walked out checking my receipt thinking this was another pricy Boston dry cleaners when the woman came running out after me yelling «I overcharged you! I overcharged you!» She had rung up 2 sweaters rather than one. I was touched by her sincerity. When I returned to pick up my things, she was unable to get an impossible stain out of one of my items. I agreed that it had been a long shot and asked her to just toss it. She asked that I please throw it out on my own so that none of her customers would see it in her trash and think that she would ever dispose of their clothing. This may be a little far-​fetched, but once again, I found her to be genuine and charming. I am a loyal regular now.

Imoksanim, who owns this store, is terrific. She’s efficient, courteous, and the quality is excellent. They clean on site, which I like a lot. The funny thing about Imoksanim is that she doesn’t like to multi-​task, so don’t ask her any questions when she’s taking payment. It’s a delightful place. She also does tailoring.

Finally found a good dry cleaner! This was my fourth place! AND THEY DO TAKE CREDIT CARDS. SOOOOO happy!

I was redirected here from Jack’s across the street for an alteration job. The woman no longer takes in clothing, which was one thing I needed done, and was unwilling at first to fix something for me without also having it pressed because she didn’t want to take responsibility for it if it wrinkled. After a few more moments of discussion and my mention that I had to take the subway back, she agreed to replace the hook in the back for very cheap on the condition that it stay in the bag while she fixed it. I was very grateful, and I suppose as long as the dress is wearable for now, having a little extra fabric isn’t the end of the world if I can’t find someone to fix it by this weekend. She was very kind and took the time to explain to me a few things about the garment that I wanted altered. Although she couldn’t help me, I’m glad she was kind enough to fix the hook.

These guys rock!
Alterations are great, cleaning is great too.
You cannot go wrong.

Everything promised by Unilocal and more. The woman who altered my jeans was extremely knowledgeable — and even refused to alter a pair of jeans that she thought were already the right length for my shoes. The only reason I am not giving a five-​star review is that I felt like the alteration price was a little high, but I might just be spoiled.

Great cleaner. Been going there for years and never a problem. Have had Mrs Kim do repairs and alterations as well and she is excellent. They take cash and checks no credit cards.

I have to second a high opinion of these folks. I’ve been going to them regularly for 6 months and only once have they made a mistake (which they quickly recleaned for me). Very happy here.
One warning is that it’s cash only, otherwise great!