BTS Transmissions

Just got my tranny fixed at the shop a few weeks back. Service was so-​so but the big shocker was when I returned today… they went out of business!!!

I brought my car in for rebuild. They quoted me $ 1200 just to take it out and tell me whats wrong with it, but was guessing it would cost $ 1800– $ 2200…I got my car the hell out of there…
I ended up paying $ 1075 for the rebuild (which included a new inter cooler)…OUT THE DOOR at Bobs Almaden Transmission.
Id stay away from BTS

This place is horrible. They overcharged me, took way longer than expected to get my car back, and have HORRIBLE customer service. They charged me upfront full payment and refused to work on my car till I paid the last $ 900. I paid for parts plus some labor the first time I went in and they let my car sit for a week, I had to call them because they wouldn’t call me. Don’t ever go here! Overpriced and not worth the extra cash even if you have it!

They did the same job as the dealer, for ²⁄₃ the price. It was a nice savings of 800 over the dealer, plus a three year warranty unlike the dealers 1 year.

These guys are crooks. Granted, this review should have been written almost 2 years ago, but when I saw them the other day when I passed my old house in Campbell, I had to write about them. My taurus had an issue in which it would not start. These guys said they would do free estimates, upon which they said the first hour or so would be free. Well turns out that it would take 1 more hour to estimate (2hrs total), so I was stuck with a half disassembled tranny and had to pay their $ 90 an hr rate. Okay, then the thug behind the counter quotes me a ridiculous rate, which he said was cheaper than what Ford could offer. Long story short, I verified the cost of the repair with Ford and brought them an estimate which ws $ 800 cheaper that BTS, BTS matched Ford’s price after I threatened to notify the Better Business Bureau (i had no case, just a threat). These guys are sleeze ball crooks. You have been warned.

This place is so not trust worthy. I brought my car here w. a 2^nd gear problem. They said an inspection would cost one price but i ended up paying a very different price. That’s not the only problem they gave me a rediculous price quote after that to «fix» the transmtion and it would be «highly advisable not to look for a different one.» I wanted a different place I had to rent a car for 2 weeks while they did their stupid inspection that was suppose to take «a couple of days». I ended up taking it to sum1 else because they were taking way too much of my time, and ended up costing almost more than the amount I paid for at a different shop to get a transmition w. a warentee still on it. So the shop I took it to told me that BTS messed up my transmition even more because the original 2^nd gear problem would not be a visible problem. And after they showed me my old transmition it had pieces sticking out of it. so they didn t even boughter to put my trany back properly because they knew I was going else where. Bad bussiness ethics, does not know how to fix trannys, liars, and pricy!