Golden State Carpet Cleaning

Please. Check other reviews on primer carpet, they are the same people, pleas don’t use them

Report this business to the BBB for BAIT and SWITCH [check]
Called both Golden State and Premier and YES the same person answers!
I was going to use the coupon that came in the MoneyMailer coupons, I called and made an appointment and was told that the carpet cleaner will give me an estimate of the services, factoring in my presented coupon. No charge to me if I did not agree/​want the services.
1. The driver came 2-​hours late
2. They determined a 700 sq. ft. estimate for 3-​rooms, which my husband brought out his measuring tape and rebutted we only had approximately 500 sq. ft.
3. The coupon was for $ 55 for 3-​rooms, but he said nobody pays that, since carpets need a pre-​treatment and other stuff that was in the «small print» on the coupon. His estimate was for $ 234.
4. We decided no, we did not want to pay that. Good-​bye.
5. 10-​min later his boss called and said that they can do the same services for $ 180. I told him no, still too high and his employee was not so nice. I now get the employee calling me asking why I bad mouthed him. I told him both of you were not too nice. His reply was; We plan on billing you $ 37. to this address for the estimate. Which I replied. Good luck with that!

Before moving out of the bay area, i encountered a man by the name of Nick who runs this so called company. The owner Nick was very rude and disrespectful. I called for a quote and automatically thought I was booking their services. When I told them I only wanted a quote he started to harass me by blowing my phone up. I gave him a try and set up an appointment for later that day. I cancelled 1.5 hours before the time frame that we agreed on and he went off on me. Nick started calling me names. I was told that I was cheap and had no class and could not afford to buy toilet paper to wipe my ***! I was so shocked that a so called professional would talk to a potential customer with such disrespect. He acts as if my business is owed to him, and that the carpet cleaning business is a monopoly. In this country, you treat people with the dignity and respect that they deserve, especially if you want to get their business and make money. Just because Nick is Persian, he feels that he can talk to women with such disrespect and not have any repercussions for doing so. IN THIS COUNTRY, people have to answer for their actions. I am definitely looking into ruining this guys business, i don’t care to what extreme i have to go to. I as a customer am entitled to my opinion and have the right choose to do whatever i want with my business, he has a license which grants him the right to conduct business. He has guidelines to follow and verbally harassing customers is far from acceptable. If somebody else chooses to contract Golden State Carpet Cleaning after reading this, then you are contributing to one of the most embarrassing/​degrading experiences that i have ever encountered by allowing this man to continue to make money.

Warning! Look at the reviews for Premier Carpet Care in Campbell. This is the same business owner who changed his business’ name to deceive consumers.

Scam artist. Same business as «premier carpet cleaners» in San Jose call both numbers and the same jerk picks up the phone. His shady reputation forced him to make a new business name.