Unique Eyewear

We went here based on the good reviews to get my three year old daughter eye glasses. Eva, the owner was super friendly and very patient and knowledgable about kids lens and frames. She was able to help us pick out a great frame that would be appropriate for a toddler. The glasses were ready the next day! I really like their shop and the customer service Eva gave

I am so happy this store exists. My 7 month old baby needs glasses and I was having a hard time dealing with that but an even worse time finding someone that knows how to fit infants. We paid out of pocket for frames because Kaiser covered frames and lenses but only offered one style of frames they didn’t know how to fit. I left Kaiser very frustrated, stopped by another retailer that was not experienced with babies, and started crying when I walked in and realized they had so many frames her size to pick from and someone competent to help me. Thank you!

Unique Eyewear is the best place in the bay area to buy glasses as they have the greatest selection of frames and best customer service. I have bought glasses there for over 20 years. I have tried other places but always go back to Unique Eyewear. Eva, the owner, is always so helpful when it comes to picking out frames. She is honest and will tell me what looks good but she also tells me what doesn’t. Since I wear glasses all of the time I really appreciate the honest opinion. She is very patient and willing to give me the time I need to find the perfect pair. When there has been a problem (which doesn’t happen often) Eva is always willing to take care of it. Susie and Audrey, Eva’s assistants, are also very helpful and knowledgeable. The staff always make me feel welcome, comfortable and are willing to take the extra step to help me find a pair of frames that I like.

we lover their service and even offered free replacement temples.

I came here to buy sunglasses. There was one customer in the store and one employee. She was not willing to help me or even let me try on a pair of sunglasses — because she was helping the other customer. She said I could wait until the other employee returned from lunch but after waiting for 15 minutes there was still no one willing to help me so I left. Pretty ridiculous that she was not willing help two customers at the same time.

My husband and I just found out that our 2 year old daughter needs glasses from an optometrist in Santa Cruz. Neither one of us have ever had eye problems and have no idea how to deal with vision problems, what the lingo is, what the numbers or mean or anything. The optometrist in SC just seemed interested in getting us to buy some glasses rather than helping explain all of the things that we were stepping into. With such a limited supply of children’s eyewear in SC, we tried this pace and Susie was amazing. She answered every question we had with kindness and understanding. This place obviously has it together based on all the 5 star reviews but another can’t hurt! I am so thankful for someone who seemed to understand what we were going through.

Another great experience at Unique eyewear today. Been coming for years for my 6 year old son’s glasses. Today I was in-​n-​out with my issue quickly resolved-​thank you Suzie! Love this place.

After going to another mess of an eyeglass shop in Valco that seemed like an eyeglass piñata had burst all over the store w a clueless sales person added in for good measure, it was a relief to go to unique eyewear with it’s clean presentation, and a very knowledgable and friendly staff.

These ladies have it together! Not only do they have a wonderful selection, but the service is outstanding! Eva is the owner and so knowledgable and takes care of everything. Susie is also knowledgable and helpful. You cannot go wrong here… I won’t shop anywhere else.

Love this place! The customer service is excellent! They helped me find the perfect pair of glasses and sunglasses to fit my face and my style. They adjusted them to fit very comfortably. I will be coming here for all my future glass and sunglass purchases!

Thank you to Unique Eyewear! Yesturday I dropped my glasses and there was a huge scratch on my right lense so I brought it in. Anyone who can’t see well without glasses understands this stress. It turns out I have a two year warranty on my lenses. They are replacing both of my lenses for only $ 12.00. I was so relieved. They also mentioned my warranty covers any damage to the lenses even if the dog chews it. Lol…

Great service and terrific selection. The children options here are great, I’ve had great luck with growing heads and always finding the right frame.
Worth the trip to Campbell for the overall experience.

I have a large wide head/​face (57mm is recommended lens width for me) so shopping for eyeglasses that fit my face and look good has been a life long ordeal. I came to this store based on reviews and their website which lists the brands they offer. Im glad i made the drive from Hayward because the selection and service were excellent! The proprietor of the shop gave me several suggestions that all looked good and most importantly fit. This was a first for me. She told me she makes a point to order several different sizes to accommodate people of different head sizes and shapes. I would highly recommend to anyone with larger head size.

AJ S’s review echos mine.
I wasn’t happy with the optician at my ophthalmologist (who I do like), so after researching optical shops in the area, I came here.
I managed to lose my glasses. Either there’s a warranty or a small plan you can buy (don’t recall) that allows replacement if your glasses are broken/​lost/​stolen/​whatever. I bought the frames from them this time (earlier one off the net). As is said elsewhere, my glasses were ready (when it was just the lenses, then a prescription change, then the replacement) earlier than expected.
You may know that the Silhouette frames are not cheap, but they are generally of good quality: the last frames I had took about 4 years to fall apart! However, something seems to be slipping. As we speak, I am waiting for the THIRD replacement temple piece to arrive so that I can wear my glasses again. I had just gone in because one of the nose pads had come off, and later that evening, the left temple piece snapped off. I called to ask them to order a replacement, and I should hear from them today or tomorrow, depending on the vendor’s speed.
These are the truly flexible frames that can’t fold flat – they’re light enough so that I can still wear them with sinus pain or a migraine, and the temple pieces bow out and thus cannot put pressure along their length, thus eliminating a source for migraines for me.
So, each time I’ve come in, they smile at me, we chat a bit, and if they’re helping someone else, I have a book or my phone to keep me occupied until it’s my turn. I know the services for repairs and all are free (ok, I pay $ 12 each temple piece!), and they likely cover costs for their time anyway, but I always feel that I should bring them a little something to say thank you, which they seem to enjoy.
I’m very happy with the quality of service – of any kind – that I get there, and will be filling my lens prescriptions here from now on.

I’ve been looking for new glasses off and on for several years. I don’t know why I didn’t got to Unique sooner! Eva picked out 8 – 10 frames that looked good on my small pointed face. Within 20 minutes we had it narrowed down to two really nice frames. One was an expensive designer frame and the other much less expensive. I ended up getting both! I am very pleased and will be returning for more glasses. No more searching because I know Unique Eyewear will have frames to fit my face and I won’t have to spend hours looked at the wrong shapes.

I used to go here being as I could walk to the Pruneyard, however I found the glasses pricing high and when I attempted to negotiate the idea that price tags were not set in cement and this idea of negotiations was absurd was presented to me. So much for all my sales background and World travels and common negotiating. Now granted this was s long time ago in a healthier economy but if the same people are there who knows how they see this issue now or their pricing in comparison.

Very impressed with the level of service. I’d been to Unique Eyewear several years ago when I was shopping for new pair of RX frames. After a few minutes of browsing, the salesperson took a look at the frame I was wearing and helped tightened up the screws which were loose. Didn’t buy any in the end.
This trip, GF’s sunglasses had a screw missing and lens was flopping around so I thought just try them again and see if they can fix it. After about 5 minutes, she was done and we were prepared to pay her for it and she said it’s free. Free? What’s that?
While their prices of their frames/​sunglasses are high (i.e. MSRP), I’ll have to stop by next time I consider a new pair of glasses based on this experience.

Not the cheapest place for glasses, but then again what place is?
Both Susie and Eva are very helpful when assisting you in purchasing new glasses and they will present you with every option available to them.
On more than one occasion I had to bring my glasses back because of scratches on the lens (my fault) or adjusting the frames after a couple of weeks of wearing. They are always willing to help and present you with all the alternatives.
I am very happy with the pre-​sales and after-​sales service I receive. I should mention that I also work with another optometrist where I get my eyes checked and I have been happy with them too.
Avoid going at lunch time because they are located in the Pruneyard which makes it VERY, VERY hard to find parking because of all of the restaurants.

I have been going to Unique Eyewear for years. Their service has always been top notch and they do quality work. With my new frames, Eva wanted me to try a new type of lens that they had just started carrying. I went ahead and after wearing them for weeks, I just did not like the new lens. Without me asking, she offered to remake the lenses with the lenses I used to have. The provide service with a caiptal «T». These type of businesses are becomeing rare, and I hope they contiune to succeed!

I have been wearing glasses for 50 years and I have had so many eye glasses I’ve lost count. Including prescription sunglasses, I am sure I have had over 100 pairs.
I have been going to Unique Eyewear for about 7 years now and they have always taken outstanding care of me. Eva is the best. One time when I needed eye surgery and subsequently a new pair of glasses, she made new lenses for me at no cost.
I have also found that Unique Eyewear has some of the best looking eye glass frames around. Very nice designer frames. Whoever their buyer is has great taste.
Because of their great service and excellent product, I think they are also a bargain. Their prices are comparable to other shops, but their service cannot be beat.