Zipin Out Auto Service

Love this place. They are always busy, but never make me wait. I guess they just have anough people working. I regularly take my cars there. They take a good care and not very pricey. The manager/​owner is very friendly!

My 70 plus, recently widowed friend has been coming here for years. She has had her cars serviced here many times. She has been hearing her car make a squeaking noise in the morning so she took her car to Zip In and Out believing they were trust worthy. They said she needed all 4 brakes replaced for $ 600.00 and a power steering pump for $ 300. Since she is on a very limited income she did not have the money to pay them or would have had it serviced on the spot. I suggested she go to Firestone so that she could apply for a credit card then pay over a period of time. We took her car to Firestone where they said she did not need breaks. They are still looking into the power steering pump. I know that there are shaddy businesses out there, but never thought any of my friends or I would be a victim of their greediness. I am saddened that any business would do this to an elderly woman or anyone else, but according to their reviews this is not an isolated occurrence. Shame on them! We are now wondering how many other times they have lied to her about her needed repairs.

REALLY quick and cheap oil change!
Walked in on a Saturday afternoon at 3 PM and I was out within 15 or 20 minutes.
I also needed to get a smog test done and they referred to me a shop a block and half away. I was given a $ 19 discount on my smog check because of the referral.
The gentleman actually called and let them know that I was on my way; so they honored the ref feral.
Overall, if you want quick, this is it!

They get a 5 star review for their customer service alone but on top of it, they are reasonably priced and take care of toy as quickly as they can! Highly recommend… I live in Morgan Hill and still make the drive here for an oil change!

I only write review on businesses that TRULY deserve it and Rick and his crew at Zipin Out really do. They are great! First off, Thank you Rick for your honestly and great work ethics!
I have now been taking my 2005 Chevy Trailblazer to them for over a year now. I ALWAYS do my research before hand and discuss what I know with my Chevy Certified mechanic that moved to Texas. He has also given the thumbs up to Zipin Out! I have been quoted and charged fairly for the work they have done and to be quite honest, I’ve gotten a good deal. Which I also appreciate because sometimes I wouldn’t have been able to do the repair otherwise. I am so grateful to have found this shop. I gave it a try after reading many great reviews on Unilocal and decided it was time I added one too! Much respect for Zipin Out! Thanks Rick and the gang :-)
Unilocal ya later,
Cyn

I came in for a standard tune-​up for my SUV. Their posted standard price is $ 79, but the person (looks like the owner) convinced me that my car costs more time (3hr vs 5min for Toyota/​Honda) to fix and asked for $ 300. That shocked me and I had to agree when he lowered it to $ 250.
Then he pushed me by saying one of my oxygen sensors needed replacement. He even showed me the error code as a proof, telling me my car would fail in 3 months if I don’t do it. He even tried to have the part delivered to the shop and showed me, offered to lower the price from $ 200 to $ 150 if I agreed the work right away. I became wary of the push and declined it.
Today I went to another shop and did an engine scan, there is no error code at all! Also I wonder why he asked more than 4 times over the posted cost for the tune-​up.
(I don’t know why my review won’t appear. Thank you Unilocal!)

We have been going here for over 10 years and several different cars. They have always been affordable, professional and always on time. I would recommend them to anyone looking for a reliable mechanic.

I took my car to Zipin Out for an oil change after finding it here on Unilocal,and it was exactly the experience that I want when getting my oil changed.
I called ahead to check how busy they were, and I was told to come on down right then. When I got there, I gave the usual information and my keys, and they quoted me 20 minutes for the work. Their waiting room had a bunch of chairs, and was overall fairly clean and quiet. They have a TV on in the room as well, in case you need some distraction from your phone. The work was done within the quoted time, or less even (I wasn’t exactly timing things), and then I paid my bill. The cost with tax and everything was just under $ 30 (standard oil, not synthetic), and that was without any coupons or anything, so quite a value in my opinion.
One thing that really made the experience great, was that at no point did they try any up-​sell tactics whatsoever. Honestly, even if the price had been higher I would still have been happy because of this fact; I can’t stand how most places push extra services when you just want a quick oil change.
Overall, Zipin Out provided me with what I want when getting my oil changed: fast, affordable, no hassle service. In the future I will be taking all my cars here, I am very glad that I found this place!

I’ve only had oil changes here but the service is fast and friendly. They usually aren’t too busy on the weekends so I can actually get in and out of there pretty quickly. They’ll match anyone else coupon from my experience.

This is a fantastic find. I don’t even live in San Jose but it was near my work, so decided to give it a try. The owner has high integrity, it’s excellent value and great customer service!

Very careful when you go to oil change and they call you and show you «look at this, you have problem here and there». They showed me oil in the rear brake and said it is leaking. I went to other place to repair it, it turned out there was no problem. It looked they applied oil intentionally near the brake. Be very careful and make sure get other opinions before you give them a job.

Thank you Rick for a great job, and for standing behind your work as usual.
History; I have been going to Zipin for a few years now and I have had several cars repaired there. Rick has always worked within my budget, helped where he could and stood behind his work. What more could you ask for when dealing with aging cars and limited budgets.

Zero stars if I could! Last Saturday my boyfriend took my 2007 Chevy Cobalt in for an oil change. The guy changing the oil says «come look at this» and proceeds to show him oil on our shocks. He says they are both leaking and that is VERY dangerous, then quoted my boyfriend $ 450 to replace them. We don’t know much about cars so of course we were freaked out but decided to get a second opinion at a mechanic we knew we could trust. In the meantime I had to miss an out of town visit to my mother because we were afraid to drive the car with it’s ‘dangerous, leaking shocks’. We had to get a rental car on Sunday because we’d need one for work while the car was at another mechanics shop getting repaired. Fast forward to today… we heard from the owner of the reputable shop this morning. Turns out the shocks are fine! In fact he did a diagnostic and the car is in very good condition. He said they probably put the oil there themselves to try and scam us.
So be aware that this place scams people. We hear about these things happening all the time but now I have proof. I’m pissed because it cost us money to rent the car as well as money to have the car diagnosed for NOTHING and it ruined my weekend plans
I will be filing a report with the Bureau of Automotive Repair and they have lost our business.
**Update — Within minutes of my review being posted someone from this shop called my boyfriends cell and continued to do so at least 10 times in the 2 or 3 days following this review. He has nothing to talk to them about. If they are so concerned they should contact me through here.

Been getting oil changes here for a few years as well as the occasional mechanic work. Always fast and reasonable. Work is explained and there is no pressure to have unneeded work done.

I had an oil change done… it was quick, cheap, and efficient. Everything you need when you just need an oil change and nothing else! The price was like $ 23! Super!

rick the owner is ok… but the mechanics he has working for him aren’t.
My buick was serviced at his shop and the mechanic forgot to tighten my radiator hose. So, i went for a test drive… During the test drive the radiator hose came loose spraying hot antifreeze all over my electrical system. i had to have the car towed back to the shop due to loss of coolant and electrical problems. The mechanic was mad that i complained.
so, in revenge he bent my hood release (so it wouldn’t open) and bypassed the battery disconnect so it makes it a pain every time i have to disconnect the battery.
thanks alot, NOT!

Brought my car in to have my brake pads/​rotars changed late last year sometime. Been having problems non-​stop since then. Taken it in here several times with no luck. Brakes make a grinding/​gurgling/​whooshing noise when i brake. Thought it would go away over time, but it definitely has not. Not going back here again.

The quality and the price would be worth it in and of themselves — quoted me the best price for some big jobs and did it in the time promised. However, the really great part is the service. I called in saying I had a problem with the clutch — the first thing he asked me was if I was comfortable driving it in, or if he should send someone to get it! How nice is that? They brought it in for me.
A friend’s son (a mechanic in training) had pre-​diagnosed my car for me, so I had a pretty good idea of the biggies. The owner called me three times as they were working on it. They let me know they’d uncovered some other issues, what they would cost to be added on, how long I might be able to hold out, and how much more it would cost to do it later, so I could decide where to spend my time and money. In the end, I took all his suggestions, and my car drives like new again with over 112K miles! (The total cost was less than some of the others charge for just the first two big items!)

Great experience. Went in around 3pm in the afternoon for an oil change and transmission fluid flush. They were done in ~half hour. The total came out to about $ 25 for the oil change, and $ 70 for the transmission flush which was actually cheaper than the prices they quoted me over the phone. Not sure if that’s because I had more than one thing done at the same time, or for some other reason.
I had a question about the filter for the transmission which (I believe it was the owner) was explained to me very thoroughly and concisely. I felt very well taken care of. I observed him coming back in to tell another patron that he’d found a nail in the tire, and offered to take care of it for him. +1 to them for observation, they didn’t just ignore little things like some places will.
I’ll be bringing my car here from now on. Thanks guys!

Update #2: My last visit was great. My car broke down just down the street. One of the mechanics came over, the car started, they looked it over, ran diagnostics, realized it was an electrical problem and actually recommended that I go to a electrical specialty shop! A great mechanic knows when he is not the best person for the job. Rather than screw up my car or fail to make the needed repairs, they knew it was best for me to go to a specialist. Once again, these guys retain integrity and know their stuff. Since last review I also had brakes done and timing belt done. The price is far less than the dealer by far, and faster service that was done before the promised time!
Update: been here maybe 8 times now for different service and repairs on several cars. Always honest and always done on-​time or faster. Fair pricing. Smart trouble shooters too.
I had a minor service done, plus got estimates on some larger repairs needed. The invoice came out exactly what the estimate was. The owner pointed out a few items I should have repaired at some point in the future, but no pressure was given to have work done today. He mentioned I should have a timing belt replaced every 90k miles on my type of vehicle. Mine has 96k miles. He also gave me a fair price for other repairs I need but can’t yet afford to have done. I plan to return for future repairs and service.