Dwayne R Spence Funeral Home

Choose another service provider. Recently ask Spence to assist with my father’s funeral arrangements. Went in on a Saturday around 10 am. Doctors had indicated my father would pass that day. Family had come from out of town to spend final days with him but had to leave on Tuesday so we wanted the funeral on Monday. Spence director told us it would be «tight» but did not say they could not do it. Told us to inform hospital to transfer my father to their care upon his death. He passed Saturday evening and they took him to the home. 1 star is that Spence did not charge for the pick up — read on.
Due to family and religious reasons we did not want a viewing, we dressed our father for burial, and we had a church service where we did everything under the direction of our Bishop.
We received two calls from Spence on Sunday morning asking us to come in to sign contract. Estimated price was greater than $ 6000. We arrived at noon and they informed us they had booked two other services Monday and would not be able to assist us until Tuesday. There policy was not to start anything until actual death occurred. Between noon and Sat evening they had booked another Monday service. We had no issue with the policy but asked why they had not called immediately to inform us giving us more time to find another service provider. We asked for a referal as we were now less than a day away. «We do not give referrals» was the response. They wanted us to change the funeral date.
In retrospect Spence did us a favor because we went with Day-​Manofsky Funeral Service who charged us $ 2378 (over $ 3000 savings from Spence). Rick Day also put it together in less than 24 hours so our family could all attend the funeral and burial of our father. (I do give referals.)
Bottom line — choose an alternative to Spence.