Plumbing One

I’m only giving 1 star because they did a fast good job but… Let me start over from the beginning I found these plumbers on Unilocal & seen good reviews so I thought ok there close so maybe there’ll be ok price wise & get to me quick since they were about 5 – 10 mins away. Well they got to my in the time the said great! But then I was told after they kinda did a quick check on both my 1^st floor & 2^nd floor toilets that it was $ 120 an hour flat rate for any work. Plus parts of need be. Well 1^st floor toilet just needed to be snaked & 2^nd floor toilet my 2 ½ year old had put a mc Donald’s toy in it. So the tech had to pull out the toilet to get the toy out. This took all of about 35−40mins needless to say I still had to pay $ 120. Which I thought it be prorated but any who I needed my sh! tter fix so I went ahead and paid and was happy until 4 days later the 1^st floor toilet (the one WITHOUT the toy stuck in it from earlier) started to slow up until it stopped up again so by this time 12 days had passed. (SIDE NOTE: hubby was using plunger to unclog it for few days before that trick stopped working) so 12 days later I call them back asking them to come re-​snake it. Well I’ll be damn if they didn’t say it’s gonna cost another $ 120 I was like WHAT DO U MEAN?! It’s only been 12 days not even a full 2 weeks and mind you that there is a 30 day labor guarantee which I figured if anything they wld come check it out and if it just needs snake not charge me again. Or if it had a toy in it also (LoLz) then I would get maybe a travel fee but NO NO they said the minimum charge wld be $ 95 for the «service call» LoLz ok no! When I asked isn’t it cover under a warranty he hesitated and then goes «ah no I mean if a toy is stuck in there again it’s a charge call» and I told him it’s not that it just needs snaked and he goes «well the most I can do for you is knock off the $ 25 trip charge» so I just said I’ll call back. Knowing I wasn’t! Because I checked my invoice receipt & notice that it’s not $ 120 an hr but $ 95 an hour and a trip (aka gas) charge of $ 25 to make it $ 120.i felt like because I’m a woman they were trying to throw me for a loop. Because if you were just here 12 days ago to keep my possible future biz & to keep from having a BAD Unilocal review for everyone to see I think it would have been a better ideal to just snake it for free (because it’s been 12days damnit!!) and if there was anything in there then charge me not a full $ 120 but maybe half like $ 60 to maybe $ 75 but damn near $ 100 just seems dumb. So needless to say they lost my biz & im telling any & everyone be careful because not only will this company snake your toilets but they are greedy snakes in the grass!

I called John (the owner) up and told him that I was trying to save money and that a buddy of mine would install a flood overflow valve in basement instead of using John (Plumbing One). Big Mistake on my part!!! Long story short my buddy drop 2 flood valve into my drain and I called John and he told me that he would come down himself to take care of it. 1^st off mine you he’s the owner and taking his time out to come down and take care of a problem that I cause which John was nice enough to volunteer to help out. John came down and fix all of my plumbing problems with the help of Paul which he called later on because he needed a certain tool that he didn’t have in hand. Bottom line John have me as a client forever with his honesty and sincerely wanted to take care of his clients. John is a true owner he’s passionate, very knowledgeable, personable, have pride in his work and works with integrity. He’s a rare find. I’ve gone thru so many plumbing company and not once have I stay loyal. This is my 2^nd time using Plumbing One and will be until I need plumbing service. I trust them and feel very confident with their work. I am telling everyone I know about John & my experience with what he did. Thank you so much John for taking your time to meet with me on after hours. I will be calling you guys soon for my sewage pipe service. I am going on Unilocal,Google, four square, etc… to post my positive feedback for Plumbing One. Business like this should be heard loud and clear!!!

Plumbing one came out to help us in a pinch. They were knowledgeable, quick, and didn’t break the bank. I highly recommend them for anyone’s plumbing needs.

I Just used these guys for the second time and they was great again you can’t beat there prices or there service thought I would do something nice for them since they have help me out when I was in a pinch.