Tim Hortons

Visited Tim Horton’s tonight thinking it would be fast to take with us. Wrong! First of all there was a new girl who did not know a thing about any items on the menu. (not her fault) She had to keep asking the only girl (that we saw anyway) via headphones and who was manning the making of food and the drive thru. (not her fault) They did not have 2 of the sandwiches we used to like (changed menu) So I finally settled on a sandwich I was not sure I would like or not and 2 other sandwiches for my husband and sister. Then we said we wanted the iced coffee instead of hot coffee. The girl (who did not know about any of the menu asked my husband if he wanted cream and sugar in his iced caramel coffee. He said no-​thinking it may be a sweetened syrup (you usually do not have to do a recipe for iced coffee at least I did not think so) because they proceeded to make my iced mocha with cream and sugar and never asked which was how I would think it should be. Well of course his coffee ended up tasting like medicine and down the road we discovered they never put my sandwich in the bag at all!
We did not bother to go back as we had already waited in line with our questions and answers
coming back and forth between the 2 girls (only 2 girls!!) and 2 guys had waited behind us forever so we thought we would just start another long wait-​not worth the bother. Donuts were also shriveled and slightly stale. Sure do not know why I keep coming back here. Maybe not so soon in the future!

Although the coffee was good the restaurant was filthy. This isn’t the first time I’ve been here and the eating area and counters were filthy. Don’t they ever wipe tables or run a vacuum?

I’m sad to see these bad reviews! Having a lake house nearby, we frequent this Tim Hortons quite often. They have the most organized and fast drive thru I’ve ever seen. Staff is friendly and careful with orders, never had one messed up. And you know how frustrating it is to discover a missing or wrong item in the bag once you’re home! Their coffee is divine, as are the pastries. Their oatmeal is to die for! I buy 2 or 3 so I’ll have them during the week; however, on several occasions the oatmeal isn’t «ready» whether it’s first thing or an hour after opening. Annoying. Lunch sandwiches are good too, especially the Ham on toasted wheat panini. Nice place to stop and they offer free WiFi.

Weekday afternoon around 4pm I decided I wanted a coffee for the ride home back to Buffalo, NY. This location has a Tim Hortons as well as a Wendy’s drive thru. I had two people in front of me in the drive thru line. They both order which took about 5 minutes each… eavesdropping on the car in front of me I heard it took so long because 7 out of the 8 things she wanted they were «out of»??
Finally my turn. The only person in front of me and the window is the woman that was in front of me…1 car. I arrived at the drive thru order speaker and was asked to wait??? that was weird but what choice did I have? Fast forward… no one in front of me and I still wait. FINALLY! I was asked for my order. Large coffee double milk double sugar… Sounds easy right? NOT!!! My coffee had cream, not milk and didn’t have any sugar it was splenda!!! How is it possible to mess a coffee order up that much. You say maybe they heard me wrong at the speaker? NOPE because they said my order back to me before I went ahead to the window.

I want to say right off the bat that I only visited Tim Hortons for two reasons:
1. I wanted coffee that wasn’t Starbucks while visiting New York.
2. My Canadian friends always talk about it.
I really liked the beverage that I got. It was a pumpkin blended drink with an extra shot. The first time I visited this location, the staff were not friendly or helpful. The second time, it was better but not great. I am not a huge doughnut fan so I didn’t order any.
I think if there were a Tim Hortons locally, I would visit every now and again. It was nice to have something other than Starbucks for caffeine.

I came here last year and the croissant was stale. Thought I’d give it another try and the chocolate chip muffin is stale, the bagel is stale and the coffee tastes like tar. I would NOT recommend this place. And the service is bad.

Everyone always talks about this place in Canada so I thought I’d give it a try. However, I did not know that it was a pastry and coffee shop first and foremost. The coffee was great! but i got a sandwich and it kinda sucked, the mac and cheese was alright. So don’t go there for food. Go there for early morning coffee and donuts

DW and I always look forward to heading «up north» so that we can enjoy some Timmy Hortons. This isn’t one of the best that we have been to. it shares a location with a Wendy’s. The breakfast sandwich I ordered was a little off… the egg seemed a little burnt (even though I think they are cooked in a microwave) and the bacon tasted as if it had been grilled with some onions. We’re gonna try and seek out a different location to get our fix before we head back home.