Future Dental Care

I have been going to this office for very long time and I drive all the way from Beverly Hills just to see Dr. Ziad and his staff, they are great and make you feel home, I will never change this dentist to anyone else

I have been going to Dr. Ziad Rhayem for probably over 15 years. He has been there for my whole family in all situations… emergencies, pain, fear… you name it and he has fixed it! He is quite funny actually. He has helped me keep all my teeth… and I have had crowns on my crowns. He tells you the truth about your teeth. He does not force any procedures but informs you of the necessity at hand. His staff is MORE than ready to help you find the right appointment time that works with YOUR schedule NOT theirs. ALL of the staff works with any and all insurance companies to get you the best deal for the work being done. He is located @ 10 242 Canoga Ave. in Chatsworth… cross streets are Devonshire and Canoga. Check it out you won’t be sorry. Happy smiling!

We are extremely happy to go, for more then 5 years to Future Dental Care with my kids. My kids love to come here, my son got a few filling and his experience was great, so much that he says he like to get fillings, he’s wouldn’t be scared if he would need another. The hygienist is always very gentle to them, making the whole check up an awesome experience for them. But the reason why this place stands out for me personally is because of what happened today: I called in this morning for a check up for my son, who, I thought lost his filling. The receptionist accommodated us for same day afternoon. Shortly after we arrived they prepared an X-​ray. Dr. Ziad was with us right away and told us his honest opinion and showed us on the X-​ray picture that my sons permanent teats are coming in the next couple of months there is no reason to give my son a shot and fill this tooth. I couldn’t believe that there are still honest people exist in this society. I would never expect this answer. Other doctors would’ve go for it and would’ve charge me for the filling even though the tooth is half way out. They truly care for their patience, on our way out even Tamari one of the girl at the front desk made sure everything was OK with my son.
If you want a trustworthy, caring doctor this is the place to go!

AVOID THIS PLACE, WASTE OF TIME. I came here to get a simple cleaning under insurance and they tried the bait and switch and wouldn’t give me a cleaning unless i paid $ 900. They told me I have no cavities, but need to spend $ 900. Front office staff should be saleswomen, not receptionists.

If I could give –2 I would, Office is old, is never open you can’t get an appointment till at least 2 months and they can’t even accommodate the family at once. When you finally get in it takes forever for dentist to see you. Tamara is very unprofessional, unhelpful, and would rather hang up on you then help you out or just call your insurance company and ask you be moved to a different office.
STAY AWAY!!!

I’ve coming to My Dentist for about 10 years, and they have taken great care with me in the pass. But today they truly out did them self. I was suffering from and unbelievable amount of pain since Saturday morning, I stuck it out through the weekend for Father’s day but Monday morning my mouth was so swollen and angry I call to see if I could be seen the following day, which at first was not possible, we schedule for Thursday meaning having to waiting three more agony filled days of pain. But I couldn’t not put off the fact I wasn’t eaten and get worse. I called to see if they could do something for today, and finally they agreed. They saw me on their lunch break!!! I can not begin to say what this meant for me, I came to find out I had an infection. After been seen, x rays, given a script for antibiotics for the infection. I was finally a happy camper to have been seen and to have answer for my pain. I work in a medical office and I can under the struggle of work through my only break and this meant the world to me!!!

I had a bad experience with this dentist. I needed a deep cleaning and couldn’t get an appointment for two months. I came in for my appointment to find out their hygienist was out sick. The dentist gave my a 5 minute cleaning himself, which obviously wasn’t adequate. The office manager then tried to push thousands of dollars of work. I asked for my x-​rays, so I could get a second opinion. They charged me $ 35.00 for a photo copied picture of an x-​ray. The other dentist that saw the x-​Ray couldn’t even see it because it was on paper. He felt they were totally unethical in charging that much for just a piece of paper and wanted me to report them to the Board of Dentistry.

I find the staff is very personable and friendly and do show empathy. They were very patient with me because I get very nervous going to the Dentist. Tamara, the Front Desk Receptionist is very nice and Dr. Rhayem’s puts you at ease. The Gentleman that x-​rayed my teeth was very kind as well. Very Nice Staff!

Great office staff and dentist. I also love the hygienist. Always flexible with appointments and friendly!

Dr. Ziad is the best dentist I’ve ever met. The staff is very friendly and will accommodate you if you have an emergency. Dr Ziad is very accessible and will return your calls promptly. If you call with an emergency, you will get answers and treatment right away. The staff follows up with you regularly to make sure that everything is ok. Dr Ziad is the type of Dr that actually cares about his patients. He is nice, honest and loves his patients. I won’t go anywhere else.
I once had an emergency late Friday afternoon and I was experiencing a very bad toothache. I called Dr Ziad and he scheduled me in for Saturday morning !! He was simply the best!

Very very unprofessional!!!
Scheduled my first dental appointment for friday, which was confirmed by their office staff. But to my surprise office was closed when I reached there. Never received any call from the dental office about office being closed on friday.

I didn’t realize a dentist’s office could be… bad. But here we are.
This review is only two stars because of the nice young lady at the reception desk. She was very helpful and patient.
But to even get an appointment: I called every day only to get a voicemail. They called me back a week later saying they were on Easter break. That’s fine and all but changing your voicemail is not that difficult!
Once you get past the nice receptionist… oh my goodness. I waited for a good twenty minutes for the dentist. Then, while I was still sitting normally (not leaned back) he told me to show my teeth… up…towards him… That really hurt my neck!
Then he said «okay, you’re probably fine but let’s do xrays» and that was it! My entire visit with him! No mirrors or scraper thing or anything!
Then the assistant did the most painful xrays I’ve ever experienced. Normally I just take the pain but I started to physically remove one from my mouth and she said «no no no hold it there.» ARE YOU KIDDING ME?!
Oh, and this gem: she stuck her fingers in my face to lift up my lips… just to comment on how small my teeth were. And then told me how small my teeth were. First of all, you can just tell me to smile or lift my own lips, no need to man handle me. Second, I know my teeth are small.
The dentist and the assistant also kept making comments about how I look really young. Yes, I know I do. Thanks for making me conscious of it again.
The real kicker was rescheduling my cleaning appointment. I called and was put on hold. Then she said they didn’t have any appointments for 6 weeks. Then cut me off and said «no no no. Later than that. Hold on.» and played the hold music. No asking me to hold or anything. I just told her to forget it and cancel my appointment. I won’t be back to this place.

Dr. Rhayem is friendly, warm, and best of all, flexible! I cancelled my appointments numerous times, and understanding my busy schedule he decided to book me after hours! I’ve been to several dentists and I can assure you he is well experienced in the field of dentistry. I recently moved to the area and I needed a new dentist; He was quick in his services and gave me thorough recommendations to maintain my dental hygiene. As a fellow doctor, I can appreciate the hard work of the staff and Dr. Rhayem himself. I would have given this a 4.5 star rating (but I can’t) because the front door was hard to find. The office is located in a big old plaza but I guess that really doesn’t matter because the inside is beautiful and so are the people!!!
Thanks Dr. Ziad!

A friend referred me to go and see Dr. Ziad. I called Dr. Ziad’s office to make an appointment and I was worried about my deep cavity. Since I was worried, they told me I could see the doctor the same day. I arrived there and the whole staff stayed later to ensure that I get the problem fixed. The doctor was extremely pleasant and efficient. I had the filling done in no time. Most importantly I am very pain intolerant and he made sure to be very careful. I experienced no pain and left extremely happy. The staff was welcoming and I will definitely be back!

When it comes to Dr, auto mechanics, insurance reps, dentist, ect I do not like to switch. Once I find a good one i stay. I was with smile care for over 10 years but turnover completely changed the service. I was recommended to this dentist and so far i have nothing but great things to say. They care about their patients.

Great dentist. These people really care. Dr. Rhayem took his time explaining what I needed and why. The staff also was very nice and made me feel comfortable. I would recommend Dr Rhayem to anyone looking for a good, professional dentist.

Dr. Rhayem was great, but I must share that the staff in the front office is the worst to deal with. They can’t get their appointments straight and they’re not very nice either. It’s a shame that the front office can affect the over-​all experience in such a negative way.
I had an appointment, I received a reminder call about it … I show up for the scheduled appointment and they tell me I didn’t have an appointment for said day & time and they refused to see me. Then, I reschedule my appointment for the same time 2 weeks later (the last appointment of the day) so I can make it after work and then they call me the day before and tell me it was for 30 minutes earlier and they hadn’t scheduled me for the last appointment of the day. I explained that I would never have taken that appointment slot and I expressed my dislike of the way they’ve been handling my appointments and the fact that I haven’t been able to just get my teeth cleaned.
I told them that I was really disappointed and it seemed as though they really didn’t care whether or not they wanted my business and maybe I should change dentist and they told me I should … so there you have it … so much for any type of customer service on their end … needless to say … I will never go back to that office again.