Jacobi Building Materials Co.

I have been in the store many times over the past several years. They have a great selection of landscaping material. However the employees consistent are very rude. I have never been approached by staff or greeted, even when standing in front of an employee at the register. They answer questions directly however do not offer any advice. If you we not a builder, you may want to go to Home Depot or Lowes and get slightly better treatment at less coast.

Totally over sold me material and then asked me to shovel it all back into their location to get a refund. ZERO trust.
Multiple calls to owner not returned and when I finally did, all I got was garbage.

I have been to Jacobi many times and I have had a wonderful experience until recently. In Sept I bought 2,500 sq ft of decomposed granite. With delivery, it cost about $ 700 plus. Come the new year, I purchased 2,000 sq ft of DG, with delivery– the price went up to $ 850 plus. I found a different company-​with delivery and a little more than 2,000 sq ft of DG, it came out to $ 400 less! I contacted Jacobi to cancel my order because I found a better price and all they said was «ok». Costumer service? I think not! Jacobi is out and not getting my recommendation! The man who helped me claimed that I was getting a great deal and the DG was really inexpensive. Disappointing as I like to support local businesses.

Great place, super fast service! We came here today to get a truck full of dirt for some yard work we’re doing. We were in and out with in 10 minutes.
They’ve got everything here from stones, cinderblocks, gravel, and dirt. anything you really need for a landscaping job. Seriously, no landscaping job too big or small for this place.

Great service, selection, prices and delivery. A pleasure to do business with.

Always great, knowledgeable service here. Prices very reasonable.

My son needed to do a science project and just needed a handful of rocks — they were kind and generous and gave us what we needed for practically nothing.
Plus found some really cool ideas for when we star doing rock laying this coming fall. We’ll use them, for sure.

Love this place, the workers here are so helpful, the prices are great. Recommend Jacobi for all your landscaping projects, the best place in the valley! I have been buying landscaping materials from Jacobi since 2008 and will continue as long as they are here.

I hired 2 workers to dig a 4-​foot-​wide trench, 6″ deep, in our back yard for gravel and sand and a brick walkway. I came back at the end of the day and they were standing proudly next to an 18″ deep trench! They had even hauled the dirt back to the bottom of my back yard and compacted it down level!
Jacobi’s to the rescue. I started up my old pickup truck, got a skip of gravel, and figured 1 skip would fill the trench up to 4″ from ground level. About 8 skips later, finally got up to the level where I could start getting skips of sand from Jacobi’s. I figured 1 skip of sand would do it. 4 skips of sand later, finally started laying bricks. Swept sand over the bricks, hosed it down, and …
… the brick path looks great!
And the best part is, as I kept coming back to Jacobi’s and telling my tale of woe, nobody there laughed at me! (I think they may even have taken pity on me and given me a little more gravel, but I’m not sure…) They were very sympathetic and very helpful.

I love the employees here and their products. The prices are good… you get more what you pay for than you would at Loews or Home Depot.
They were real easy to work with and a pleasure too… believe I dealt with Ken who is a real good guy and has a great sense of humor.
I prepaid for a dozen or so bags of rocks at a good price and had my man pick it up with no hassles.
I highly recommend them for any of your landscape projects no matter how big or small it is.

We came and bought rocks for a waterfall feature we were building in our backyard and this place had it all. I mean they had huge rocks, large rocks, average rocks and small rocks with different shapes and textures. I think they sold it to us by weight or something. Anyways the process was very simple and I had a good experience. I remember they also help you load it into your truck. Rocks are heavy so the larger the rocks the price can add up. Overall good experience though.

Dishonest Ken. I’ve bought quite a few things at Jacobi in the past. Boulders, block, etc., but nothing could prepare me for what I saw when I was checking over my last receipt.
I purchased 140 concrete blocks plus rebar, etc. and it had to be delivered to my home. Beside the fact that the concrete block is 30 cents higher than Home Depot, I paid the delivery charge of $ 65. I was shocked and angry that Ken had added $ 40. onto the receipt for 3 pallets. He never told me that he was going to add them and we never discussed this fact. When I confronted him about this, he told me that it was a deposit, although he was taxing it, and I would get my ‘deposit’ back when I returned them.
How is a homeowner supposed to bring pallets down to the store? He said he didn’t know how they got back there. Ken is incredibly dishonest. I have purchased tens of thousands of materials for my house on pallets and have never been charged a pallet deposit or pallet charge.
My suggestion to Ken is to tell the Customer that you are going to charge them. I’m thinking that some people don’t even check their receipts and this is a garbage fee that Jacobi pockets.
The alternative would have been to load all 140 concrete blocks and 30 bags of concrete without the pallets. Total nonsense.
Ken has never been a really nice guy when I’ve visited the store and has always been short with me, but they are closeby so I like to shop there… but that was then. I WILL NEVER STEP FOOT IN THEIR STORE AGAIN.

I agree with Jeff B. The man that works here has been here for a long time. He answers the phone mostly as well. He’s NEVER rude and always SO helpful. High quality stuff — good prices. Great place!

Honestly, this place is great. My first experience with them was over the phone, and the person who answered could not have been more friendly or helpful. Service, price and selection are really great.