MIR Printing & Graphics

You can’t beat the price, and they seem pretty nice but… I have to say I will be taking my business elsewhere in the future. I’d rather pay a little more to have my cards exactly the way I want them, and not have to worry about fraudulent credit card charges days after my order has been competed.
As for the quality of the business cards, maybe my design contributed to the issue, but it seems a bit sloppy for 500 of my cards to be visibly off center. I really wouldn’t have even written a review, and given such a critical review if I didn’t have problems with fraudulent charges.
Yes, I said fraudulent charges! I suspected MIR was the culprit (or their security) when I ordered business cards the first time. But after a second order with a different card, and the same experience, I don’t need any more proof. Luckily I was alerted by my credit card company each time (although I was on the lookout the second time around), and I was not held responsible for the bogus charges; however, it has been an inconvenience each time I have to deal with fraud and the credit card companies. Save your time… the money you save initially, might not be worth it in the long run.

We have been using MIr Print for about 4 years. They are very easy to work with and always deliver quality print jobs. Arpineh is very good about clearing up any issues before printing and I have shopped around they offer the best deals.

We’ve been using MIR for a couple of years now and have never had a problem. The other reviews on here surprise me because I have never had difficulty navigating their website and my orders have always been completed on time, usually in less time than they initially quoted. I am not a trained graphic designer, but they are always patient with me and tell me exactly what I need to do to my files to get them compatible with their equipment. I prefer to pick up my orders rather than pay the shipping fees. Gina in the office is a sweetheart. I have recommended MIR to fellow business owners without hesitation. We are so happy we found them!

I have been using them since 2009, very reliable, great pricing,

I have used MIR for business cards, brochures, flyers, postcards and folders and I’ve been consistently impressed by the quality of work I receive for the price that I pay! I live close enough to their facility so I’m fortunately able to pick up in store since their shipping rates are pretty high. I like the fact that they list their prices on their website (most other printers I looked at required me to call them for a quote and they ended up being higher) and uploading files to their site is quick and easy. Just a tip: if you are picking up your print orders from them, park in the back and use the back entrance. The first time I went to pick up my order I went to the front office and sat there for a while before I decided to go through the back and found an employee there. Also, some print orders may run the long end of a turn-​around estimate so plan accordingly!

Worst customer service I have encountered in a long time. Was trying to do a large business card buy for company and emailed them directly. They would not handle my buy over email or phone and made me go through the website to put in each order separately (not that big of a deal).
The website is a disaster — not easy to navigate, will not upload images and shipping method is unclear. NOBODY wants to go to the store to pick up business cards — why is that even an option!!! Every order should be a «shipping order» unless specified — not the other way around.
When I received a confirmation email, I asked when it would be delivered and did not get a response. When I emailed again, they simply said, «you must pay for shipping, send payment/​credit card information or pick up at store» 1) they did not tell me what the address or location of the store was 2) they did not tell me how much shipping would cost and 3) they did not tell me how long it would take to ship. I would never give out my credit card information over email, nor would I ever give out the information of my card without having the appropriate shipping time and cost.
When I called to explain my trouble, the people there were extremely unhelpful and rude. I was planning on doing a large scale buy with my entire company but now I will never do business with them again.
Bottom line — average quality, terrible customer service, confusing website, uninformative and unprofessional business practices. DO NOT WASTE YOUR TIME

I have used MIR printing for around 1 year now and defiantly 5 stars is worth it! I haven’t had any problems with them, their prices are decent, their staff is very friendly and helpful and the products are very satisfying, I will defiantly do all my business here…

I had the misfortune of placing a rush order through their website. First of all, uploading files to their site took over 30 minutes on my new laptop but let’s overlook this. The website didn’t catch that my file did not match the size postcard I wanted. So the next day I got notified about the issue via email and a voicemail.
So I called their return number and dealt with Sevak. Sevak was wholly unprofessional. He was condescending and blamed me for not choosing the correct postcard size. I asked how we can fix the problem and he would not give a straight answer. I asked if my 5×7 can be used on 4×6 postcards. He said sure! So I proceeded to place this order. Then he said, «Okay, send me a 4×6 version of your file. «
Clearly he did not understand that this is a rush order and I wouldn’t have time to resize my file. So I asked to just use a 5×7 and I’ll pay the difference. After we agreed on this, he said my order wouldn’t start until the next day. Fine. So I asked when it would be ready. Again, he would not give me a straight answer.
I pressed the issue and restated that this is a rush order so vague answers won’t help me. He became very defensive and blamed me for the delay in the order. Again, I couldn’t get a clear answer. He finally told me it’d be ready on Tuesday.
So then I asked when it’d get shipped. He went into a condescending diatribe about how he isn’t in charge of FedEx so he doesn’t know when things would ship.
I became very frustrated with how rude and uncaring Sevak was with me. So I asked him to cancel the order. He said, «Fine, that’s your decision.» He even laughed at me when I told him he was not being helpful. He even asked, «You are being sarcastic, right?» Then he mocked me and said, «If time is of the essence why do you keep repeating yourself?» Ummm, maybe because you don’t answer simple questions so I rephrase them so maybe you understand what I am asking.
Never have I been met with such hostility by someone that I am trying to give money to. I’m not sure if this is an isolated case, but from the other reviews I’ve read it seems to be the norm. I was treated like I’m an idiot – I have a doctorate in science — I know how to communicate.
Stay away from Mir Print! Go to Copy Mat in Hollywood. There they will treat you and your money like it’s welcome.

I received their flyer advertising 1000 postcards for only $ 28.00. After driving a ways to get there, I met up with the owner/​salesperson who you can clearly see had a chip on his shoulder. He possessed a demeaning attitude and just got a bad feel for him right off the bat. The $ 28.00 turned out to be $ 53.00 plus $ 95.00 if I wanted it done in 4 days plus tax.
Total waste of time going there. If you are looking for any printing jobs, this is a place to definitely avoid. Horrible service, high prices and really hard to find this place. They need to replace this owner/​salesperson with someone who has better people’s skills and not deceive people with their false advertisements. Luckily, the printing place next door was open and though they were a bit higher in price but accommodated me and were super nice.
All in all, I would avoid MIR Printing to the fullest and look for the hundreds of other printing places in the San Fernando Valley that possess better and straightforward attitudes. Its a sheyster operation!

Ordered business cards from MIR and they arrived ahead of time and with exceptional quality! I was impressed and very happy with my order. They were very professional and courteous in their ways.
I highly recommend the folks at MIR if you need anything printed. They have a great website that is easy to use and very comprehensive.

I have nothing but good things to say about MIR. I started using them about a year ago and have probably put in about 4 different orders since then. They have always had great turn around time and great communication. They let me edit my cards twice without charging me. Not to mention that I shopped around at different printing companies, none of which have been able to match the pricing of MIR. I get my orders back in two or three days without expediting and they always look professional.

I’ll start this review by saying that their pricing is competitive, but their service is just not up to parr.
I opted for the online chat service on their website to get my initial quote. This went fine and the rate was obviously a good one because I ended up opting to go with mirprint.
I called to place my order and they directed me back to the website to order. I would have rather placed it on the phone but ok, no problem. I experienced some technical difficulties with their site. You have to register with them, imput all your info and then you get a registration email to click on to go further. Even with several tries the email never came so I went back to the phone.
Without going on too much Ill just say that they REALLY wanted me to place that order online, and not on the phone with them. I was left on hold forever then transferred to Alex, who turned out to be nice and helpful.
The print job took a few days. Went to pick up today, please note: dont try their front door. while there is no sign saying to do so, you have to go around back to get in.
When all was said and done, got back to the office and the order was wrong. It was printed on a glossy paper which I specifically said not to do. Being that it was one page I didnt want it to be assumed that this was a flyer (its just an additional catalog page to a catalog that was printed some time ago).
I emailed MirPrint to let them know that the order was incorrect and while I wasnt pleased, I would go ahead and keep it anyway because I would hate to waste all that paper. I’m not sure what I was expecting them to say exactly…
being a business owner myself I guess I figured if it was me I would have offered a discount on a future order or something.
but all they said was something about different brightnesses when it comes to white paper (which is not at all what the issue was???) and that next time I should give a sample of what I want.
I guess next time I will. But probably to someone else.