Mr Mobile

Great service and they are experience with you great service there the best of the valley canoga park

This place is really great I came to purchase a case of chemo walking buying the phone with the customer service really great they’re wrong the corner from my house the customer service is great especially the boss Robert is really helpful you like to have your customers and your great deals when you need them I will recommend this to anybody in Canoga Park for great deals on phones and great plans in repairs

I went into Mr. Mobile on a whim to see what they would charge to fix the cracked screen of my iPhone 6+, the price was cheaper then my regular guy who fixes all my phone problems, so I took a chance and left my perfectly good working phone with these people I just met, they said I could pick the phone up the next day. It was 5:00 PM when they finally got my phone back to me, they do not do the repairs themselves, they send your phone to some warehouse to be fixed. My phone was given a new look apparently, instead of my black screen I now had a nice white face on my phone, which I never gave permission for them to change, no apologies for this at all, I was just happy to get my phone back, my regular guy fixes your phone right in front of you in about ten minutes flat, you never even have to leave your phone. When I take the phone home I went to use the picture feature and realized that my outside camera no longer worked, which really pissed me off considering the time they had my phone not to mention the white LCD they took the privilege of installing without consulting me, so I bring the phone back to their shop and show them that my camera no longer works and figured they just forgot to plug something in, so this guy Robert who basically runs the family business checks out my phone and sees that it does not work, he asks me if it worked before and I tell him of course it worked, why would I bring the phone back if the camera never worked, don’t you think I would have told you it didn’t work so I could have gotten that fixed as well? I tell this Robert guy. So he calls his girl who had just left to deliver some phones to the warehouse and she is unwilling to come back to get my phone, so I leave with my phone. It’s a couple days later when I come back I was just too busy to make it down to their shop, they take my phone and give me the worst possible loner phone called blue phone that only dials and receives calls, and it is again the next day late afternoon before I find out they are now not going to fix my phone which they broke. This shop is dishonest, deceitful, and I truly believe they stole something out of my phone which I will find out from my regular guy when I go to him to get it fixed from these despicable people at Mr. Mobile. I would never do business with these people again they are straight crooks. Do not leave your phone with them they will rape your phone and not act responsibly.

The owner of the store attended me very quickly, professionally and went beyond my needs to ensure I was satisfied with my purchase.
She gave me an extra protective screen for my purchase, cleaned a phone I was about to return in a very sweet manner.
I purchased a brand new iPhone 6s for the total price of 650 $ including tax, that is 55 $ cheaper than at the store.
I would highly recommend this place to anyone who’s in need of mobile services.

Great service great plans Medina is the best customer service and their Robert to. Robert always has something nice to say and they are both outgoing when coming to the store. Great store. Who ever wants Great Plains and service this would be the right one. It’s a really great place to come the body is really great

This place sucks. their con artist and they make deals with your phones so you spend your money their. Everything in the store is cheap and the phones are from online that they buy off Craigslist sellers. I don’t recommend this place for your business.

Horrible, never go there again, Robert and the owner have awful manners. They promise to fix my phone at a certain time, then I called, they keep postponing. Finally I just took my phone to the mall Aertech, for the same price. This shop is terrible, I dont recommend any one to go there. For a litte business they should be more humble and have better customer service. They are getto.

Came to hook a samsung galaxy s3 phone from boost. The customer service from Robert was great. He was very helpful and was able to set up the phone with no problem. He was able to explain how everything works and also discounted accessories for the new phone. I would definitely recommend mr. mobile for phone services because of customer service like this.

Great customer service fast and friendly hooked me, up went to get my phone hooked up and they did a good job.

Wow what a great place!!! Gave me a great deal for OEM Apple iPhone 5 USB chord. Love the place and nice people too. Will recommend this to everyone and I’ll only go here now!!! Thanks you guys!!!

I learned about this place since my boyfriend comes here to pay his bill and recommended me to purchase my iphone 4s charger since my last one broke.
Before calling this place, I called a few other places just to get some prices and found that this place seemed to be the cheapest. It was 6:55 when I had called and I was told that they close at 7. The owner on the phone was nice enough to keep the place open until I arrived, since I live only 10 minutes away from this location.
When I arrived, I met the owner and one of the workers who were very kind. Because of the price that they quoted, I ended buying not 2 chargers, one for my car and one for my home.
I recently went there today since one of the chargers broke and told the owner’s wife about how my charger broke. Without any hesitation or hassle, she gladly provided me a new one with no cost.
I will continue to bring this place business in the future since the customer service was great and the workers are nice. So glad I found a place that’s nearby who doesn’t charge me an arm and leg for my cell phone accessories.

Never coming back ever again.
Dishonesty blows.
This place is not getting business from me again.
Unprofessional, shady, is all I can think of. I would just take business else where.

This guys are so expensive!!!
they try to charge me $ 85 for flashing my new S3 (what a ripoff)
I asked why its so expensive? i asked around and Joe Cellular gave me the same solution for $ 40 she said in a annoyed tone «its a good price go to him, we don’t do a mickey mouse job»
One more place that iv checked was Airtech Communication and they quoted me $ 40 for the same service, with a smile.
So i went to Joe and insted of $$ you got a review.
Take care

I’m a supporter of small business owners and not so much big corporations. I’ve been with them is some time. I like the fact that they have been doing this long enough and they have knowledge. Anyone can open a store but for me what’s important is not to have me come back over and over. They get the job done when I’m there. These guys are hard working family. Support your local businesses.

I came to Mr Mobile to purchase a basic phone for my mom, and walked out spending more than i expected, which was the least of my concerns… my problem was that the phone was USED, but was sold to me as a «NEW“phone! I opened the back of the phone to change my chip, when i found out there was more damage already on the phone. As i was TRYING to close the back of the phone, the slots that connect the the phone together were already damaged/​broken, hence why i couldnt close the back. i went back to Negina (wife of owner) and asked if the phone was a refurbished phone thats when she got furious, grabbed the phone from my hands and threw it in the trash right in front of me and my mom! WOW!!! talk about being unprofessional! My mother asked why she acted the way she did and she said «because im a bit*$» RIGHT IN FRONT OF HER OWN YOUNG DAUGHTER. WOW! BEWARE EVERYONE! STAY AWAY! THIS PLACE SEEMS LIKE A FRONT FOR AN ILLEGAL BUSINESS!

GO SOMEWHERE ELSE! This place is run by a man and a woman that take advantage of people who don’t know better! I came here to have my iPhone4 unlocked the man told me 45 dollars when I went back the next day his wife said it wasn’t done because it would be $ 85 dollars! She is rude and unprofessional I took my phone elsewhere and paid $ 25 dollars to unlock! Don’t let them scam you! Look for somewhere else to go!

BBe careful! I purchased I phone that was suppose to be brand new. When i got home i found out the battery was dead ad, wouldnt charge or power on so i switched it out from another phone i had. I saw that the address book already had contacts in it! I went back to the store and the owner reminded me of the «no refund“rule. He offered me store credit and i told him i dont trust his phones so he offered a restocking fee of 20%… i refused and he said he will order me a brand new one, if not the same one then better. He said the phone he sold me was new but sometimes they let customers who come in to repair their phones a temp phone for a day or two and the wife had said she let someone borrow that one for two days. That story isnt believable because it may explain the contacts being there but not the dead battery. Then they tried to tell me the contacts transferred over from using a shared phone charger…
Two weeks went by and i hadnt heard from them. I call and the wife says she has a razor flip phone for me… thats not even valued at what i paid for the other phone, i couldnt even believe she tried to offer me a lesser phone. So i came in and settled for a restocking fee which she now charged me 25% for. I was too tired to argue, i just didnt want to deal with these people anymore so i agreed.