Zagg Invisible Shield

Over the years, I used this place to protect dozens of devices. The service and install quality has always been outstanding. I highly recommend this location to anyone.

HORRIBLE HORRIBLE HORRIBLE!!! No other words can describe the HORRIBLE work that is performed at this mall kiosk located right outside Sephora on the second level near the Apple Store. I have now gone back literally 5 times and all 5 times the Zagg glass protector has come off! I was told at one point by one of the installers that they had an older product that did not work well with the new 6S plus– whatever that means! My last visit was ¹²⁄₂₃ and as of today ¹⁄₉ the protected has yet once again bubbled up and is coming off!!! Oh and it is conveniently after my 7 day return policy. This place is a JOKE!!! You are better off going to Best Buy or your cellular provider to have them install it CORRECTLY!!! On the flip-​side of this story the customer service is actually very good!

Their kiosk is located right in front of Sephora inside Westfield Topanga Mall.
Their service here is a hit or miss.
The guy that usually works there, I believe his name is Justin (?) is nice and always make sure that my screen protector is put on my device right and if I didn’t like it he’d do it over again until I’m satisfied.
However, the last time I was there I waited for over 40 minutes for them to put a screen protector on my device only to find out he didn’t have the template for my device so he was not able to print it. Reason for waiting that long is that somehow the tablet for the printer was not charged at all and he had to look for power outlet and wait for it to charge and then after waiting that long he tells me that he didn’t have it. I think they need to be more knowledgeable about their products and also have an up to date templates for the newer devices.
Only come here if it’s convenient for you. Also, just come in person if you want to ask for certain inventory they have instead of calling because they’re not always reliable with that. If they don’t have it and they tell you they’ll have it at a certain time ask them to hold them for you and don’t forget to ask for their name and number!

absolutely horrible– if there were any other zaggs anywhere near my house I would never come here again. waited in line for almost 45 minutes, she took some other lady in front of the line who apparently left her phone in line as a line holder? I don’t even know. get up the the front of the line and she tells me she can’t do my screen protector type and to wait another 45 minutes. my whole errand list was shot– guess I’ll be doing my own replacements from now on.

Zagg is a rip off. I paid $ 60 for a glass shield that’s supposed to come with a lifetime warranty. When the shield cracked, I went back in and they wanted to charge me an install fee when I was taking the glass home to install myself. Additionally, they don’t offer you any sort of reasonable discount when you’ve had the same type of shield for when you upgrade to a different phone. That’s terrible customer service, they don’t care about their customers, they only care about nickeling and diming them. So here’s a very unhappy longtime zagg user taking business elsewhere. If I could give them no stars I would. Save your money and buy the same exact thing from places that aren’t criminals like

I had called and asked if there were any iPhone 6 Plus screen protectors available. Justin if I remember, said they were running low on them but was willing to hold one aside for a few hours. I arrived and he put it on very nicely, also cleaning my phone and case! Oh did mention hes handsome? I really do recommend going here but always call ahead. Only downsides are the protectors are expensive and you may have to wait in a line if you visit on weekend hours.

The kiosk is supposed to be open at 10AM on weekdays, same time as the mall. I got the the kiosk at about 1040AM in need of a replacement screen, the kiosk was open, but there was nobody working there. About 1045 another customer comes and asks me if there is anyone working, to which I respond that I didn’t know.
About 10 minutes later the girl that’s supposed to be working finally shows up with a fresh iced coffee from the Starbucks pretty much on the other side of the mall, not at all apologetic to the fact that she had left her station unmanned and that there were 2 customers waiting for her.

SCAM BEWARE — - I bought the IPhone 6 Plus Tempered glass screen protector ($ 50) with the promise that if anything happens to it just simply return and they will supply a new one free of charge for the life of the phone… That’s where the issues began… after 2 weeks the screen cracked so I returned…“We don’t have anymore in stock but we will have them next week”… ok so I give them a week and a half and call before I return, «Yes we have them in stock come on in»… So I go in and the girl tells me they don’t have any in stock… Bottom line I was lied to twice by this place… I don’t deal with scams… JUST AVOID THIS CONPANY

The guy installed the shield with dirt underneath it and when I came back to have it fixed, he said «there is a lifetime warrant for the shield, but only 5 days for my installation. You have to pay me $ 7 to install the shield again.» Basically, he can screw up as many time as he wants and it will be I and the company who will have to pay for it.

Great service and great products. I was skeptical upon buying my first shield for my blackberry bold since I felt as though a thin plastic skin wouldn’t protect my phone.
Jimmy was very helpful in letting me know that I had the options of getting a full shield or just the front cover as well as informing me of the warranties ($ 5 replacement fee for new screen tradeout. totally worth it since they get gross after a while).
Needless to say the screens hold up amazingly well and ZERO BUBBLES and ZERO LIFTING; which have always bothered me with other screens. Since then, I have shielded my new iPhone, iPads, and a few other Samsungs for my family.
Do yourself a favor and nix all those wannabe shields and get yourself a ZAGG. You won’t regret it :)

Great product and the people who work behing the counter are always helpful and nice. They stand behind their products and there is not another screen protector for your iphone that is any better. Install’s are quick and done perfectly. There is a free five day replacement to ease your mind as well. Highly recommended.

The only thing that protects my iPhone!
I’ve used this same kiosk for years now with my iPhone 4 and now with my iPhone 5. I dropped my iPhone 4 once in a fall and there was a tiny crack on the front screen. The shield protected the glass from shattering. When I took my phone to the Apple Store, they were convinced that the phone was manufactured with this defect and not because of being dropped. So I got a new phone for free! Thanks Zagg!

The service here is always friendly… If your screen protector bubbles, peels, scratches or whatever, they replace it for $ 5– that’s a good deal. Love when people stand behind their products– which is a good thing…

Love my shield. It did not survive the intense series of heat waves we’ve been having lately. I work outside so this thing kinda gave up.
But they replaced my shield for a $ 5 fee. I brought my receipt and made sure the shield was still attached to the phone (though barely).

I was looking for the release of the savviest 2 for a few months. I was about to get their shield also, but they were out of stock. They also had different prices pending on the person I talked to. Everyone was polite, but aren’t they the best crooks. When I got the zaggmate, it was pulling up my protective shield. It also didn’t bring the protection I expected as the iPad hangs far out of the zaggmate exposed (not protected). I brought the merchandise back, and was given every excuse possible. They don’t do merchandise returns. They suggested I return my protective case (a service that installs the plastic protection), and get theirs. Do you think for a second any business would refund a successful service procedure?! All managers were called, and same BS excuses were given. I find this to be very poor business practice with bad ethics of just making their fast buck.
Unit works as promised, but it does not live up to hype, promise, nor business ethics. Save your money for a company that will back their product up.

The first Zagg Kiosk in California the place looks really nice and the manager there Ben is super nice!!! By the way the Kiosk is upstairs right in front of Zumiez

This product offered by Invisible Shield by ZAGG promises to be amazing however IF we actually had this indistructable cover on our iPhones, we wouldn’t be getting small scratches on them day by day… we went to the kiosk in the Westfield Mall on January 16^th. We were told they would have a shipment on the following Monday. At which time, we pre-​purchased two. Needless to say, no covers that Monday-​due to «rain». Well its now Jan.28^th and-​no covers. The story remains to be, this coming Monday. We shall see…