Ebsco Teleservices

Yes. They call incessantly. Many times, I would pick up the call and immediately hang up without asking what they needed (because they called everyday). Today I decided to pick up the call and ask them to stop calling. When I asked what it was they were trying to sell me, the representative was actually very polite and professional — which I was not expecting (Melissa Conley). She was calling to ask about renewing my husband’s subscription to Hot Rod magazine. Ironically, at the same time of their call, I was at Hot Rod’s website, just about to renew for $ 0.87 an issue. This company offered me a 3 year renewal for $ 0.67 an issue. The timing was the strangest thing and decided to renew with them vs. the website. I am glad that I answered today! I got a great deal with pretty awesome customer service to boot!

I do not do business with companies that call me. I kept telling them no and hanging up — they persisted in calling. I «blocked» their calls from my phone — they get a busy tone and disconnected — they called three times within 15 minutes last evening. We are on the do not call registry — and I do not want these people contacting me. If I want to buy something I will call them. !!

this company has not called back since I requested they remove our number from their list on ⁹⁄₂₁

EBSCO called our house about 530pm one evening and asked me if I would like to renew a soon to expire subscription to one of my favorite surf mags. The price was great so I said sure. Took about 2 minutes to handle the transaction and the lady I spoke to was friendly, professional and sent me an email right away to confirm the subscription renewal and the payment. For me this was a helpful service and dinner was not yet ready so not a big interruption. Had they called during dinner time I probably would not have appreciated it nearly as much.

I have been a Businessweek subscriber for a while. A few days ago I got a call from EBSCO Teleservices at 8:30 PM (of course I live in San Diego) asking me if I wanted to renew my subscription. The woman said Businessweek has authorized them to call me (something I really doubt). I politely told the woman that I was having dinner with my family but she plowed on, disregarding what I was saying. And this was not a young woman, it sounded like a woman who was at least 40 (or had smoked for 20 years).
Then a few days later I got a follow-​up call, and this time also I was having dinner with my family and the woman was rude again, saying «I just need to give you some information». Neither of these two calls contained the phrase «Thank you».
Today I reflected on that and decided I will not be benefiting a company whose representatives are so pushy, inconsiderate and rude, even disrespectful. So I called today to cancel my order with them. The woman on the phone did not offer anything like «We are sorry you had a bad experience». Unh-​unh. She goes «What’s your zip code»? and canceled the order.
What a pathetic company. I am glad I canceled my order and that these suckers will prosper a bit less due to me. Seriously, the rate they were offering is standard Businessweek renewal rate — so no savings there. They are just using pressure tactics to make money. I find that unconscionable.