Jags Auto Service

We live in Watertown, but I happened upon Jags Auto Service when my husband was a patient a New England Sinai Hospital, when my car engine light went on. Joseph, the owner, was wonderful. He pulled the car into his shop and did a quick diagnosis and assured me that it was safe to drive. He was friendly and reassuring. The following week, I brought the car in for service including the fuel injectors and the rear brakes. He dropped me off and picked me up at the hospital. The price was very reasonable.
It turned out that either one the brake pads was defective or that a small rock had gotten embedded in it, so that the brakes squealed. When we called him, knowing the distance between Watertown and Canton, Joseph arranged to pick up my car at our house, bring it to his shop and replace the brake pads, which work fine now. He also left me a loaner car, changed the oil, and put $ 15 of gas in the car to cover the mileage, all at no cost.
His service was exceptional, despite the fact that he knew we would probably not drive to Canton in the future for car repairs. If we lived in Canton, this would be the garage I would use to service my car.
Since we don’t, we wrote this review instead. Thank you Joseph!