Mr Tire Auto Service Centers

Have been coming here since it was Terry’s and a staff you could trust. Now they have no integrity. Took two different cars in for oil changes with coupons of a couple dollars difference amount and was charged the exact same rate. Got tired of the no personality staff and high prices here so decided to try somewhere new, and just found out that my oil drain plug has been stripped because it wasn’t hand tightened. Only place its been is MR. Tire! A new oil pan is $ 400. Will not be going here for service again.

Have been going here for years for a full service oil change. This includes full tire rotation. I have a marking on one tire and noticed that it had not moved, hence no tire rotation as promised. This happened last year and called them out on it, the tech then stated it did not need it based on the tread wear.
Fast forward to today. Same marking on one tire, same thing, the tire did not move. This time I made sure and asked if they rotated the tires, they said they did. I told them about the marking and told them they had not.
The asst. manager on duty (Mike I believe) seemed annoyed and told the techs to rotate them without admitting any fault on the shops end initially.
Once they rotated the tires (for real this time), he said he will write them up and take care of it; he also gave a discount on the oil change (bill went from about 80 to 50). Asst. Manager seemed like he tried to fix it, but the damage was done. He said he will talk to store Mgr, etc also.
Make sure you put a mark on your tire when you have them rotated! At this place or any other place, especially if you are dropping it off!

Well, I used to come here all of the time. However, the last time will be my last.
I have purchased a new mitsubishi outlander sport and it came time for my first oil change (the car is brand new). The jerk at the counter had no personality and acted as if he didn’t want to be there, signal number one. Then I told him that I had an appointment for an oil change. He pulled my info up and then promptly printed out a quote for $ 100 dollars, he then stated that my new car only takes «premium synthetic oil». Seeing as I had no idea I figured he knew best.
After completion of the service I paid a bill of only $ 80 dollars (he must have heard me on the phone talking about being raped for an oil change). I then proceeded to call my dealer thinking, «hey maybe I saved a few bucks». I’m the idiot, they quoted me at $ 30. I blame myself for my ignorance and the jerk behind the counter for lying to me. I will NEVER return you god damn liars.

While driving home from Akron, the low tire air pressure light came on in our car. We got off, checked the pressure, and filled up at a gas station. We wanted to make sure there would be no future problems while driving back, so we called a few of the nearby auto service stations. Unluckily, it happened to be a holiday weekend, so many of the places were too busy or closed. The man who answered the phone at Mr. Tire was very friendly, gave us directions, and the staff was ready as soon as we arrived. Our tires were checked in under twenty minutes, and they didn’t charge us a penny.
Thanks Mr. Tire!

The staff was very friendly and helpful. I called up and asked them if I could schedule an alignment. We set a time for me to come in within two hours. When I got there they had the car up in less then 5 minutes after giving them the keys and I was out of there within an hour. It wasn’t the cheapest place to get an alignment but I am willing to pay a little extra for great service. To be fair to Terry’s Tire Town for those price crunchers out there they were still in the ball park (less than $ 5).

I have had a bunch of work done here since I have lived in Canton and I can’t be happier with the work that they do. What prompted this review though was me getting two new tires on my car.
I got an oil change and the guy told me that I may want to think about two new rear tires at some point, because they were begining to dry rot. I immediately set an appointment at Terry’s. I dropped my car off and when I got home the tire tech called me and asked why I was getting new tires, because the rears weren’t in that bad of shape. What fricking mechanic/​shop does this? Actually calls and tells you to not give them money!
First class organization…