I have been coming here for about 3 years now and I have not ever been disappointed. They listen to what you want and then they actually do that. I have not walked out of here and been upset with what has happened. When you walk in you feel like you are in a very clean and friendly environment. I recommend to anyone who is looking for a new salon!
J M.
Rating des Ortes: 2 Oakland Charter Township, MI
I loved Lesprit until my stylist left… and they placed me in «good hands»(without calling me first to alert me to such a change but instead waited for me to arrive at my appointment. Nice)…which meant hands that FLAILED everywhere while she went on a tangent and made me extremely nervous the entirety of the appointment. When I got home, I realized that yes — I definitely had highlights — looked like a highLIGHTER though. So awful and unnatural, not at all what we had agreed upon. I even gave her an opportunity to correct the neon color to no avail. She simply shampood it with a toning shampoo which last a whopping ONE shampoo. After all her madness, I couldnt bring myself to return. I let the terrible color grow-out in fear of ruining it with too many processes. Will not be going back.
Liz R.
Rating des Ortes: 5 Livonia, MI
MASSAGE review only! I’ve gone to L’esprit for years for upper body massages from Jillian. She’s recently left(wahhh!), and I still have gift cards my wonderful husband has given me for major life events. So I nervously went with the front desk’s recommendation of Meg. Well, Meg was awesome! Her specialty is deep tissue massage, but I told her that sounded too rough and could she try some medium pressure. Not to sound weird, but she did things to my back, shoulders and neck that I cannot even describe… other than to say ‘I love you Meg’. I booked my next massage before leaving(and I’ve never done that before). Highly, highly recommended!
Jane C.
Rating des Ortes: 1 Ypsilanti, MI
I went here for my wedding for my hair and make-up. Becuase I procrastinated, I only had a week before the Big Day to get in a trial run. The hair was typical bridal hair, nothing special, the make-up was terrible. They do airbrush but don’t use waterproof(really, for a wedding!!!) and they failed to tell me that there is an airbrush«sealer» to help the make-up last all day – why would they leave out this detail-your wedding day is the day of all days you want your make-up to last?!? Soon after I left the trial, the make-up was smudging and moving around my face in the hot summer sun. For the Wedding day, I brought in my own smudge proof, waterproof make-up and the lady helped me apply it but she was clearly annoyed(and not that good at application anyway) so I ended up doing the majority myself. Two bridesmaids and my mother got their hair done here for the wedding-it was awful and was falling down before we walked down the aisle. My sister got a pedicure that was chipping and smudging by the time she was walking down the aisle. Needless to say, every service we got was a faliure. Not a good choice.
Sarah B.
Rating des Ortes: 4 Livonia, MI
I had an overall good experience at this salon. The woman who cut my hair had a different interpretation of what I wanted… I even had a photo. My hair ended up shorter than planned. The reason that I was upset is because she cut off over 12 inches of my hair. It was supposed to be more like 9 – 10 inches. The good news is that the hair cut she gave me was done well and looks great anyway! When it was time to check out I was a little out of it after all my hair was gone… The receptionist made a big mistake in my favor… She only charged me for the color and not the cut or the hair product that I bought. I did not know about the mistake until I got home.(Because I was out of it) So, overall it was a good experience and I am going to go back to get my hair done. I am just going to be very specific about what I want. I would recommend this salon to another person.