Advance Auto Care

One of our should haves before we moved to our new city is to find a good mechanic. We are so blessed to have found one! They are so nice, affordable and most importantly, very honest and they provide stellar service!!! We consider them our «family mechanics» and they continue to impress us! Today, my husband called them to let them know that our SUV’s rear hatch struts/​support were broken and asked how much they will charge to have it fixed, the said they have to see the car first. When I got there, Daniel checked it out and said I don’t have to pay for their service and will fix it for free (all I have to provide are the new struts). Bought new struts at O’Reilly for $ 35 each and went back to the auto shop and Daniel and Sam fixed it within 10 mins! The Honda shop where we bought our SUV quoted us $ 200!!! Thank you so much Daniel & Sam! I would also like to thank Clint and Gabriel for their awesome customer service!!!

I took my vehicle here for my 50K service vs. having it done at the dealership because #1 I trust this shop and it’s mechanics and #2 due to the the over pricing of dealership services, it was far less to have my service done at Advance Auto Care and I felt I was actually geting done what was promised vs. at a dealership which you never really know what’s going on let alone not be able to see your care.
I was able to ask dumb question as to what and why I really needed done and got an honest answer vs. «because the manufacturer recommends it.» (standard dealership answer)
I live in murrieta and could go to hundreds of other repair shops but I choose to drive out to canyon lake because of value, honesty and trust from this shop. I have never been sold anything that was unnecessary.

High level of integrity and professionalism. Took my cream puff C6 corvette to these guys. Had been experiencing shifting issues I thought would be an electronic/​computer repair, it instead turned out to be a major costly transmission repair. It was clearly explained to me by master mechanic Daniel, he made my options clear and did not attempt to up sale this repair. Although i opted out on this repair, it was not due to the service or knowledge received but more to regroup my financial thoughts. I truly appreciate the straight forward honest service that I received and highly recommend this establishment for auto service repair and advice. Thanks again Gabe & Dan!
Dan Cierley
Retired firefighter

I’ve been coming here since we moved to canyon lake years ago. Always a great experience they are honest and affordable. Danny is one of the best Mechanics he services all our vehicles and our motorhome. I love that they are across the street from the Lake makes it really easy.

I’ve been here a few times. The service was exceptional! Danny took the time to show me and explain the things i needed done. I didn’t feel like I was being told I need more than what needed to be done.(which I’ve felt with many other shops). I honestly feel like I have someone to trust with taking care of my car. Thank you Danny for keeping my car in top notch shape! It runs great.

My car made a high pitched screeching sound when backing up slowly. After driving any distance it no long made the sound. I went to a different mechanic first in Murrieta, he had to hear the sound for himself before he would do a break inspection. I knew he would never hear the noise because after driving the car the noise stopped. So I researched and found Advance Auto Care which was across the street from the community I live in. I dropped in, without an appointment to let them hear the high pitched screeching noise and they offered a free break inspection that same day. They found that my car needed a break pad and rotor on the front drivers side. I decided to have all the break pads and rotors replaced. Since they were so kind to de-​stress me I also asked them​for an oil change.​All was done in a timely manner.
The icing on the cake is when my car was finished I asked if they offered the service of driving my car over to pick me up at my home and I would drive them back to drop them off. They agreed with out hesitation.
I now have a new Auto Care shop.
Thanks

I have been coming to this shop for many, many years. Things change all the time but my favorite consistent has been Chad, I was hesitant with new owners but there was Chad and Danny and I felt comfortable. Unfortunately, I hear today Chad is no longer working there, that makes me sad, he has always gone out of his way to take care of me and my family. I have never had a problem with any of the work, and smog checks, oil changes, and diagnostics there, but again super not happy Chad is lo longer there!

Best auto mechanics in the business. Danny has taken care of me every time I needed some work done on my truck. The work was done in a very timely matter with very competitive prices. If your looking for an honest shop then this is your place. Thank you Danny

Seem like nice guys but unfortunately I had a less than great experience… I had an 8am appointment to flush my transmission, power steering and differential. Chad said he needed 2 hrs. I went to the café next door and had a nice breakfast, came back about 9:30am to check on things. They had not started yet and the truck was sitting where I left it. I made an appointment because I wanted to schedule the work without waiting for the work to begin. I was unable to wait because I had an unrelated commitment at 10:15am. I think they are probably great guys and I really don’t like to be negative but I thought it was important if someone was looking for a mechanic and had time constraints. I wish them the best but don’t really plan on going back.

I have now had three oil changes (on two different cars) performed here, so this review is only for those — I do not have an opinion on how well they perform other jobs.
The oil changes have been performed competently, in a timely manner, for a reasonable price. They call me when the work is finished and the car is ready, and the calls always come earlier than the promised time. Yesterday the car was supposed to be ready by noon, the call came at 10:42. (This is very different from Family Tire Center about a mile away, which was completely unable to estimate their time, and sometimes 5 – 6 hours late.)
I have managed to score a «$ 10 off» coupon each time — once in the local paper and twice online, so the total cost for each of the three changes has ranged from $ 24-​$ 29.
They also enter your information on their website which then becomes available to you and shows you previous work performed by them, along with date, mileage, description and cost, and it sends out reminders when more maintenance is due — very, very handy.
So I am very pleased. I have dealt with Chad each time, and he is very professional, courteous and thorough. I hope that this love affair continues. (The fact that this place is almost five minutes away from my home helps as well…)

Chad and his team are awesome, when I have any issues with our cars we take them to Chad. They do great work and always explain the what and why. I will continue to use them!

Was looking for a new shop to take my car, where I didn’t feel like I was being ripped off. And now I’ve found it! Excellent customer service, professional, and reasonable. They did a great job on my BMW X-​5. Our whole family will bring our cars here and I will tell everyone I know. Thanks guys!

I typically do not trust mechanics. I saw the ratings and could not wait for my lifelong mechanic in o.c. to fix my car.
It did take all day to get my car back, but I was very happy with the price.

The guys at Auto care USA are great! I needed a smog and with very little notice (5min) they got me in and got me out. Always very professional and courteous.

The absolute best around! Don’t waste time with expensive shops with rude typical mechanics working on your car. This place is clean, fast, efficient, and friendly. Been taking my car here for years and there is no better place to do so. I send my whole family and all my friends there as well. Ask for Chad. He’s the best!

Close to home and great experience!

These guys are awesome. The mechanic who helped me out was Chad, but all the guys there were very helpful. We usually hear horror stories about car mechanics, so I thought I’d post a positive story… to show that there are honest mechanics out there as well.
Long story short, I was having some serious car issues on a Monday morning, and was referred to Autocare USA, which happened to be in the same parking lot /​shopping area where my car was parked when it decided to not start up anymore… not even with a jump. It pretty much sounded like a starter issue, which, for my car was a HUGE job to get to (located in the middle of the motor, requiring the entire intake manifold to be ripped apart).
So I left the car there for them to start working on it the next morning. Chad ran a diagnostic and checked everything out prior to starting ripping the motor apart, and it turned out that my issue was just some disconnected battery grounding wires. So what I thought was gonna be a whole day without my car and gonna cost me hundreds if not thousands of dollars, turned out to be a quick fix and only a little over a hundred bucks.
If you are local and need a good, honest, and trustworthy mechanic, I HIGHLY recommend Autocare USA. I’ve kinda mentioned this story to other locals, and I usually hear positive affirmation that only good experiences have been had at Autocare USA.