Advance Auto Glass

So I’m driving on the highway heading to the ikea to browse because I just got the catalog and I’m nosey and I like to touch stuff. Anyway, I’m driving along, cruising and I be damn if a rock didn’t hit the corner of my window and send a crack right across the driver side of my window. So now I’m pissed, to hell with ikea cause it’s their fault the rock broke my window. Gotta blame someone else right lol cause I was furious.
So I get home and I call my insurance company because sure enough this is cover by insurance right… WRONG. They was going to fix it until I had to pay the $ 300 deductible. Oh hell nah. So I start to think well maybe I can send DDOT the bill but rocks are considered a road hazard and they assume no liability. So the blame was back on ikea.
I got on Unilocal and being to look for the closet
I tried to call safelite (anyone else hear the jingle too lol) but they had me on hold forever and I just couldn’t wait any longer. So I found this place.
The owner was nice, gave me use of the free wifi and begin fixed my window right way. The inside of the shop is comfortable with two nice couches and cable tv. Couldn’t get comfy to long as they were done quickly. Paid with my debit card as they do take cash and credit cards. And I was out the door.
Hopefully I won’t be back but if I had to, I’d use it again.

I went there due to rock hitting my windshield. I had spoken to Charles on the phone who was very kind and helpful. They were able to fit me in fast. I got there and two people inspected the damage and both told me that it was a minor chip that did not need to be fixed. They could have easily attempted to fix it. charged me. And made the chip into a crack. but they were honest with me. Honest establishments are hard to find. So I would definitely recommend them to everyone.

I’ll keep it short but not necessarily all sweet, just a little something something: P. I came here a week ago to get my windshield replaced. I had a HUGE crack in the front of the driver’s side so I needed a quick fix. I called Advance Auto Glass the day of and they gave me a great rate for replacing my entire windshield. The man I spoke to (I forgot his name, but he is the main guy working in the front) he was very nice and helpful with any questions or concerned that I had about the process. I asked him if he could get me in around 3PM and he gladly said yes. OMG!!! I was so happy. I needed this done asap I swear. When I got there, the location wasn’t in the best parts of PG County hahaha, if there are any, but all in all, I was just glad to get in and out. The waiting area was your typically dusty waiting room with cops playing on the TV in the background, lol. Replacing the windshield only took them 40 minutes and I was thrilled to see that they were so informative on the process. The only real thing that made me sad about the whole experience was that two days later I had to come back because the windshield wasn’t secured correctly allowing air and water to come in when it rained. UGHHHH!!! The owner was very nice though and made me first priority when I got there. He fixed me up quickly and I was on my way. Overall, I would recommend them again but I would say make sure that everything is top notch before you leave.
Favs: The workers were very attentive and informative
Would Change: They should be a little more thorough when it comes to inspecting their work, even if that means a few more minutes of the customers time, I don’t mind: D