I was very pleased to discover that in almost every way, this Rite-Aid is far superior to the CVS across the way so I started coming here instead. I love the selection and prices seem better as well. My big disappointment has been dealing with the pharmacy. Today is the THIRD time out of three times my prescription was not ready when I arrived. They were all called in prior, I arrived at the allotted time and still was not ready. Three strikes you’re out!
Natalie D.
Rating des Ortes: 1 Santa Cruz, CA
Avoid using this pharmacy! The pharmacists here have been nothing but rude to me — and incompetent.(And I usually am patient with poor customer service.) The first time I called in for a prescription and picked it up when notified, but they didn’t have it ready and didn’t know what went wrong. The pharmacist went behind the counter and started yelling personal questions at me impatiently — about my birth control and how many pills I had missed(what happened to patient confidentiality?!) And I had to yell back to her so she’d hear me. She was utterly confusing and unhelpful — fortunately a friendly young pharmacist woman came out and helped me(quietly). The second time I had a similar problem — they didn’t have my prescription ready as promised. The pharmacist seemed really confused and was reluctant to help. I never write reviews like this because I’ve worked at places like this and know how hard it can be! But health professionals should be extra, well, professional and many of the pharmacists here are not.
Christine C.
Rating des Ortes: 5 Capitola, CA
The cashier’s are always super friendly here. I like it better than cvs across the street. They have an ice cream counter where you can get a cone at a great price and the ice cream is good too!
Jack R.
Rating des Ortes: 4 San Francisco, CA
Came here for ice cream with my mates after our gig and got multiple cones. All the flavors from mint to my favorite chocolate brownie were in stock. And thanks for serving us so late at night!
Mary C.
Rating des Ortes: 4 Monterey, CA
It’s a big Rite Aid(spacious). I found everything I was looking for. Cashier was friendly. I will go there again.
Ally s.
Rating des Ortes: 5 Soquel, CA
three words. thrifty’s ice cream. YUM. and cheap. the people that work here know me by name and flavor of ice-cream i always get. sad? maybe, but i leave a happy camper. now, onto their products, best candy deals and really well-priced cosmetics. i hate how ghetto this place looks, they deserve a remodel! anyhoo, i don’t come for the ambiance and when i do come here, i’m treated well and i leave with some BOMB deals! WIN!
Sheri M.
Rating des Ortes: 3 Santa Cruz, CA
Easy to get to but messy at times. Nice because its next to the theater but parking can be difficult.
Vicky T.
Rating des Ortes: 3 Santa Cruz, CA
Thank you for being right next to the movie theater so we don’t have to spend 50 dollars on soda and candy…
Lindsey D.
Rating des Ortes: 3 Santa Cruz, CA
As a rule, I try to avoid all Rite Aid Pharmacies. I miss the good old days of Thrifty: o(But, this one still has the ice cream counter and is pretty good about stocking their supply of Chocolate Malted Crunch. Need I say more?
Jenn w.
Rating des Ortes: 4 San Jose, CA
Stopped by to pick up some items that I forgot while camping, and was delighted that they had some good deals on Gatorade, water guns, and beer. I was a bit bummed that they did not have firewood, but the staff was helpful in suggesting the gas station around the corner. Nice clean store, can’t ask for much more.
J P.
Rating des Ortes: 3 Soquel, CA
Typical for a drugstore. They have lots of stuff and things are easy to find. The food selection seems to have something new every time I come in. My greatest find in «stuff» was a perfect sized cell phone holster that doesn’t slip off your belt. They have a large selection of gift cards and seasonal items. Great for shopping for candies and cards for a special friend. I like that they sell ice cream.