Ross Dress for Less

Decent selection for a Ross. BUT if I you are planning to buy anything large, know that you cannot leave the store with the shopping cart. Not sure if this is a new Ross policy or exclusive to this location.
VERY frustrating if you are shopping with a small child like I was today.
My options as far as I could tell were:
— try to carry my baby and several pieces of furniture to my car, parked quite far away
— leave my purchase at the door while I go to my car, put my baby in the car seat, drive to the front of the store, remove my baby from the car seat, try to carry my baby and the furniture… but a significantly shorter distance… then put my baby back in the car seat… they love it when you put them in and take them out of car seats repeatedly anyway…
Anyway, the policy sucks and because of it this Ross kind of sucks if you plan on shopping with kids and are buying anything more than clothes.

Average Ross. A little smaller than most but still able to find some good treasures. I always seem to find something.

I always buy watch and jewelry from them, so I know their return policy. I bought a Casio watch that doesn’t have tag on it, they stamped the price mark underneath the watch holder. When I talked with the cashier, she didn’t believe me that I got no tag on it. She refused to return. Well I was so mad. It wasn’t about I didn’t get my $ back. It’s because she wasn’t believe me.
Now, I’m a shopper of marshal.

I like this Ross and I’ll tell you why. It’s because they have a lot of great finds in the back rows. Compared to the peninsula, I saw more items that I wanted than at other Ross stores. The aisles for the clothes were a little on the tight side. I didn’t explore the clothes that much. Hard to walk around people, especially if they have a shopping cart, ewww!
It is true they only had like 2 cashiers a ton of people in line, I was lucky because I had something to return. But could feel the evil eyes staring at me as if I was cutting in line. You are getting a discount, and waiting in line is just part of the sacrifice. I’m okay with that because smart phones help kill that down time.

Found what I was looking for
and then I found long line with more than 20 people and only two cashiers.
Really slow
I walked out

I wouldn’t recommend this specific Ross, I left my wallet on the counter on my way. When I came back to receive it, they knew all about it, color, style and everything. Not thinking to check in while I was there, I just thanked them and left. On my way to the bus I went into my wallet and my bus pass was missing. It was a 31 day pass, I don’t drive or know many people with a car, also only having every little money that sucked. That was my transportation for a whole month, now I’m stranded. Don’t trust them, be careful with your personal items!

Terrible store, mediocre staff. If you’re an average size the shelves have usually been well picked over for the decent stuff. Good luck finding a pair of size 32 kahkis for the office ! But worse than this is their poor quality and low levels of customer service. We purchased a picture frame, it fell apart as soon as we tried to hang it on the wall. Now most stores would be apologetic and do all they can to make it up to you. Not this Ross, they refused to do anything because we didn’t have the receipt. (Most decent stores will give store credit under these circumstances). I thought stores like this went out in the 70’s. I called the manager she tells me she will give us store credit if she can find the frame, then of course she doesn’t. So the rot starts at the top and works its way down. The moral of the story is that at least some of what they sell is junk, not good quality at a mark-​down as we’d been led to believe. In this case we’d have done better at the dollar store ! BUT if you do shop here good luck with any returns unless you have the receipt.

I definitely prefer this Ross location over the others in my area. Usually I am able to find too many good deals, which makes it worth the time and effort. The staff here is generally helpful and friendly, and the store overall looks well organized and clean. My only complaints are that the shopping carts and fitting room floors could use a good cleaning. This is the only factor that brought my rating down from five stars to four. Overall a great store.

This Ross is okay. It’s a smaller Ross it tends to be crowded and it can get pretty picked over. They used to have more and better designer stuff like free people etc. but I haven’t seen any of that in the last few years. People working here are pretty tired and unhappy and the security loss prevention people make me feel scrutinized and awkward. Shoes can be a huge mess. Dressing rooms have needed a makeover for over ten years! Marshall’s is a huge step up from this and the Ross downtown is at least bigger and newer. :/

I swear, there must be a six month turd lodged under one of the display cases or something by the entrance, because when I walk in here I am instantly immersed in a putrid aroma of what has to be fecal matter. I used to come here a lot without this problem until around last December or January. It’s so gross that one time when I brought leftover food in with me I had to trash it because it became contaminated.

I was stopped for carrying a shopping bad from Express into Ross. The security was very unfriendly. I don’t see why she would treat me as a criminal when I obviously came from Express. They should treat customers as customers.

depending on the day it can be okay or a hot mess
today i found a pair of shorts for 10 bucks. it was a good day.

I get my sandals here, $ 8 – 15 not bad! Sometimes have good purses, good «home department» but I’ve not had such good luck with actual clothing.
Now the part that sucks is their «CUSTOMER SERVICE» what a JOKE! one day I had some clothes to try on and the changing room lady actually told me «I don’t have time for this» and took my clothes and put my clothes in a cart! wtf? I was the only person there at the time. Then the cash register people SUCK they ALWAYS are talking about drama to each other instead of focusing on YOU and telling you how much it will be ect.
Verdict: ok items, crappy service even for a low level store where you don’t expect much.

Ross is a great place to find cheap deals for good things.
The place is pretty clean and this Ross isn’t too badly organized but the shoe area is kind of messy and there are wrong size shoes in departments also. In the jewelry departement they take forever to help you. I stood there for about 15 minutes before someone finally made eye contact with me. They aren’t very good at multitasking here. There is usually a line when you want to buy things.
There are a lot of random things that you can buy here. Always good if you want a good deal for a present for a friend.

I always find something here, either for my family or our house. I get excited when I find a great brand item for really cheap. You just have to keep your eyes open. Staff is friendly.
I have to add– They need more restrooms. One restroom is not good enough.

Good place just the employees are sometimes bitchy. Another problem is most Ross stores get trashed. People are RUDE to open and got through and trash items. This store is no exception.

Nice selection, better than most Ross. I love it here, however it’s best to go on the week day since it can get crowded on the weekends.

This Ross is big, yes.
Clean and organized, no (but what Ross location is?)
For the most part, there are good deals on clothes. I shop mostly for yoga type pants and exercise wear. $ 3.99 for leggings? I’ll take it!
The shoes, when organized, are pretty good. Love their cheap winter boots ($ 24), their heels usually name brands ($ 15-​$ 30) and I’ve even seen some variety of Vans Off the Wall slip-​ons, Reef Sandals ($ 8.99, YEAH!) and of course their running shoes (New Balance or Nike).
Their handbag section is pretty good too. I’ve gotten a lot of Liz Claiborne bags, I’ve seen Juicy bags, and a few other name brands.
I usually can grab a good deal on some new jeans or a cute summer dress or even party/​cocktail dress.
The reason I did not give the full 5 star rating is because of two reasons. Reason 1 being, their staff, well management in particular seems to be very rude and unconcerned with the customer’s well being. I’ve seen on many occasions the manager yelling and talking down to their employees on the floor in front of customers. I’ve also seen managers or sales associates be very rude with customers.
I don’t like coming in there often, unless i really need to. I don’t like shopping and listening to someone being scolded 5 feet away.
Reason 2 being, not a good place to go when in a hurry. There is always a long line and the sales clerks move slower than you wouldnt believe. Sometimes they have 1 checker with 30 people in line and 5 other associates walking around aimlessly… come on lets get one more register open! Someone people don’t have all day.
So when I plan my trip to Ross, I usually fit it in my day where I need to fill an hour or two.
(Don’t even get me started on the Ross in Salinas, if you can, avoid it like the Plague!)

I prefer the Ross down town, but this one is close to my house so I tend to come here more often.
I like that they are pretty organized, well for a Ross. I always find great deals almost every time I go. Even though I am NEVER disappointed with the Ross downtown, this Ross meets my needs most of the time. I recently just found a great pair of Steve Madden heels, for $ 24 bucks, normally $ 90. I am always down for a good deal like that.
I mainly come to this Ross for the furniture and other meaningless things, that I know I don’t need, yet somehow I find an excuse to buy it. They should really label it the «Sucker» section, because you always get suckered in.

I agree with the other reviewers that this location is above average in regards to the available selection of clothes. Actually, this Ross use to be the cleanest in the area but it has unfortunately gone down hill; gum all over the dressing rooms, disarray, and long long lines. However, if you are willing to put up with all of that (as I am) and you are willing to spend awhile in the store (I find this fun), you can actually find some really good gems for half the price.
I buy a lot of work clothes here and work shoes for waaaay cheaper than department stores. One has to be careful to check that selected items are not defective.
If you like to spend minimal time shopping this is not the place for you. Time (and patience) is of the essence if you want to find a good bargain.