My wife and I have had great experiences with this Lowes location. We just recently purchased a new washer and dryer here and our salesman was not only helpful, but he spent at least an hour with us discussing the pros and cons of several models. We ended up purchasing units that were less expensive than we originally thought we would thanks to his guidance! Overall friendly staff and the pricing is pretty comparable to any other chain home improvement store. They also do classes which we’re looking forward to trying out this summer!
Dave S.
Rating des Ortes: 2 Boiling Springs, PA
Issues: Ordered a new Range and Refrigerator, at the same time. Range came in on time. Fridge took about six weeks. I was told that there was a back-order on this model, after I had already paid for it. I checked with other local stores, and was told by one they had it in stock, same day delivery(hhgregg), another said it would be a two day delivery(Home Depot). I’m not sure who Lowes uses, for their warehouse stock, but it seems they need to check into someone else. Flip side: Most of my experiences are good. I’ll just do a better job at asking specific questions when ordering a major appliance from now on, and Lowes will not be my first thought.
Colleen L.
Rating des Ortes: 3 Harleysville, PA
Good prices and a variety of plants, but until they get rid of the fungus gnats that are swarming, I will not be purchasing.
John T.
Rating des Ortes: 1 Carlisle, PA
Absolutely a miserable experience today. All I wanted was a price match on a 4.00 part and they we’re over charging more that double anywhere else around(9.66) I don’t mine paying a little more but when it is double I wanted to bring it to their attention. I was met with nothing but sarcasm and bad attitude by the girl at the service desk and the asst. manager. Very disappointed because I am a very good customer and frequent this store weekly. But the Store manager really needs to talk to his staff about customer relations. Unprofessional and immature.
Rachael H.
Rating des Ortes: 2 Belchertown, MA
It’s mid-February and all I want in life in a snow shovel. But alas, even with the myriads of snow storms we’ve had this winter, I was informed by an employee that Lowe’s is not only sold out of snow shovels, but will not be restocking them this season. Clearly, this branch did not get the memo that Punxsutawney Phil recently predicted another six weeks of Winter. This is evidenced by the fact that the employee I talked to informed me that they would soon be selling patio furniture. I know I am only one of many who has experienced the injustice of being denied a snow shovel this Winter season. I give one extra star on my rating for the chagrin on the employee’s face as he was forced to tell me they had no more snow shovels. It’s okay, sir. It’s not your fault.