Carlsbad Pets

I agree with the earlier poster that said they’d like to leave zero stars. Hard to believe that there are still pet stores like this around, especially in an area like Carlsbad. It’s appalling to see puppies being kept in small cages. No reputable breeder would sell to a pet store. Or sell for the outrageous prices they are asking. Basenji puppies for $ 2499. A difficult breed, often associated with Fanconi Syndrome. Very unethical to sell to the inexperienced. This is the sort of thing that leads to animal shelters full of homeless pets. Don’t shop here, find a breeder!

I’ve never noticed this pet store in the mall, today I made the mistake of walking in while my husband was buying some tools at a store nearby. I walked around the store for about half an hour observing the conditions of the animals and I left beyond disturbed; upset to the point I was at the verge of tears and felt a strong desire to want to help them. First and foremost, as a strong animal-​lover let me say I am all for adopt don’t shop, however I also believe in «rescue from pet stores». The reason I say this is because when you buy from a pet store you are rescuing these animals from the conditions they’re in and possibly saving their life. At a shelter, at least the animals are walked, fed and given medical attention. And some of those animals, are fortunately at profit-​free, no-​kill shelters that GENUINELY care. On the other hand, at most if not all pet stores, animals are kept in sickly conditions only there to be made for profit; overall making them more defenseless.
The animals I saw today were proof of that as they looked neglected, sick and depressed. What I witnessed was heartbreaking — a large bernese mountain puppy crammed into a tiny confined space he could barely move around in with no water, a shiba inu laying in his own urine and feces, a husky and a golden retriever laying shoulder to shoulder with no room to play, and lastly, a little bloodhound girl at the highest tier begging to get out. Now I watched this bloodhound for about 10 mins, she cried and howled scratching at the glass. She was so anxious to get out that she managed to push open the back door, that should’ve been securely shut but wasn’t, and FELL FROM THE THIRD TIER. I witnessed this as well as everyone in the store at the moment and we were all in shock. The employees paid no attention whatsoever; I had to grab the attention of the guy at the cashier and if I didn’t the employees would’ve probably never noticed. So what did he do? Carelessly placed her back where she was trying to badly escape from. Seriously? A fall that high easily could’ve fractured something. Which she probably did because when he placed her back in she began to limp and it’s as if he didn’t care to give her the medical attention she needed to verify that she was alright. The people beside me and I were just disgusted with the way things were handled. Also, their bullsh*t «not puppy-​mill dogs» signs all around the store, super sketchy and I don’t buy it.
These animals are not being given the attention they desperately need and most likely slowly dying due to the conditions they’re left in. Many of them look sick and underweight. Shortly after I left, I contacted PETA (People for Ethical Treatment of Animals), the ASPCA (American Society for Prevention of Cruelty to Animals), SDHS (San Diego Humane Society) and the USDA/​APHIS (United States Department of Agriculture/​Animal and Plant Health Inspection Services). I’ve come to the conclusion this pet store is your stereotypical money-​driven business that cares little to nothing of the well-​being of their animals. Carlsbad Pets is the type of pet store people warn you not to buy from, it gives all pet stores a bad name. This place needs to be shut down and these animals need to be rescued, the ONLY way that can be done is if people gain awareness and report the conditions these animals are being kept in. And if this place stays in business, well, there’s a special place in hell for people who neglect, mistreat or abuse animals. I hope their selfish greed of puppy-​mill profiting bites them in the a** pretty soon.
P. S. I’ll be awaiting to hear a passive-​aggressive/​sarcastic/​smarta** response back from an employee or the owner here like the ones given previously. It comes to show the (lack of) professionalism from the people working here.

This pet store keeps large dogs in tiny cages without proper walks or training. It is an I humane puppy mill store that should be shut down. You cannot keep a German Shepard or a Golden Retriever in a 3 foot cage. These are not healthy animals and they are taken for «walks» in the parking lot behind the mall. Go to a shelter and adopt! Or go to a reputable breeder.

When I first arrived to the area, I did enjoy coming here when I run errands to the mall and get to pet the puppies. I’ve been curious on where the puppies come from and ask who exactly the breeder was so I could do my own research. Manager refused to disclose their «vendors». Okay understandable. I know every business says something along those lines. But these are living creatures and figured it wouldn’t hurt to ask.
Anywho, they ended up having a Pomsky that my husband wanted to purchase. When I spoke with the manager I was quoted $ 3600. The second day, I was quoted $ 3200. My husband was then quoted $ 1100 without even going into financial options. What the heck?!
I went back in the store today and new puppies were in the store and pomskies went down to $ 1199.99. And the Pomeranian we looked at today wasn’t even a full bred as posted (different snout and hair texture).
I know I’m going to hear rebuttals for the breed. But I’ve also asked for pricing on other breeds. Just sharing my two experiences where something seemed fishy.
I wish I could take all the dogs home with me. It makes me sad seeing them in their cages :(

Disgusting and truly appalling! It pains me and makes me so sad to see all of these poor babies cooped up in these ridiculous glass boxes! Who the hell thinks this is okay?! We walked past the store the other day, and I can just see all of these poor babies looking so sad and all crammed in these boxes, and it just brings me to tears. I don’t understand how they are allowed to treat these poor babies this way. It breaks my heart! To the owners of this awful place and to anyone who works there, SHAME ON YOU! How can you even live with yourself? What you do is disgusting and it does not go unnoticed. How would you like to be shoved in a tiny glass box with people tapping on the glass at you and being loud and obnoxious! Or how would you like to have to sit in your own filth? That’s exactly what should be done to you!!! ANIMALS ARE FAMILY! THEY ARE NOT PROPERTY! AND THEY DO NOT DESERVE THIS! THEY DESERVE LOVE AND RESPECT!

I visited this location recently and felt really sorry for these animals. The cages were filthy, especially the cats litter boxes. They hadn’t been cleaned in a while. I took a picture and posted it. They also posted signs saying the dogs weren’t from puppy mills, but I don’t believe them for a second. I will not give this store money. The animals are in bad living conditions.

Overpriced and very unappealing. It seems that the animals are kept in cages, not given enough attention, and extremely over priced. I originally went in to buy a dog toy and, unfortunately, I did buy one for $ 24. I went to petco and found the same toy for $ 16. I went back to Carlsbad Pets to return the toy and I can only receive store credit, which is ridiculous. I’ve always avoided this store because of their ridiculously over priced items and pets, as well as the seemingly poor conditions the pets are kept in. Obviously I was wise to stay away, but unfortunately I had a lapse in judgement and bought something. Please save your time and money for another pet store. I will never be going back to Carlsbad Pets. ADOPT, DON’T BUY!!! DO NOT GO TO CARLSBAD PETS!!!

I walked in thinking this place had pet toys and accessories. We were appalled to see puppies and kittens for sale, some for over $ 2000! They were stuck in cages that are too small. Signs were plastered everywhere stating «financing available». Excuse me but financing? Really? I don’t think I’ve ever walked into a store and been so disgusted in my life. God knows where they got those animals from, one can only imagine. I’m shocked how anyone could buy a pet from there when there are so many unwanted animals being put down in shelters.

If I could put zero stars I would but I can’t. My husband and I have looked at the dogs for a couple of months, finally my husband and I got a dog. A beautiful baby Belgium molinois. We love her with a passion but little do they tell you… You have 90 days to pay for the dog OR the interest goes up 38%!!! Thirty f*cking eight percent! Wow! I was so shocked about that. After finding that out I was pissed. But when you go to get a dog they just ever so lightly say «you have 90 days to pay the dog with no interest, okay? Okay. «Of course they won’t tell you that your interest will sky rocket. Of course me and my husband were irritated but at the same time we were grateful for our beautiful dog.
I suggest you to read all the paper work! Before signing and taking the puppy home!

I have never liked coming to this store. I recently went in there with my mom who was a veterinarian assistant for a loooooong time! First of all it is so extremely sad to see these puppies in such horrible living conditions. Some dogs are way too big to be confined! They have no room to exercise or anything! So when my mom and I were in there my mom saw that one of the puppies was having seizure, and of course she was right. She told one of the workers and the worker looked at her and then just started banging on the window extremely hard! Really? That’s what you do when a dog is having a seizure? I dont think so! Then as we proceeded to move on, the smell of Parvo came in the air, as we were passing the fenced area where three puppies were «playing.» Definitely smelled like Parvo! And I know because I grew up around it! Bottom line this place is disgusting! I hope this place gets shut down and these puppies get good homes!

Went to this location and they have cats and dogs from a «reputable breeder.» About 80% of the animals in this store were visibly sick and live in poor conditions but are sold from $ 1000+ It’s extremely upsetting to see coughing kittens and puppies as well as crusty eyes and mucus surrounding their noses and eyes. This place needs to be shut down. The workers only take you seriously if they’re making a large profit. I wanted to see an older dog marked at $ 999.00 and they completely ignored me as well as that dog and focused on selling a teenager a $ 2,999.00 bull dog pup that looked ill. Visit this location and you’ll be disturbed beyond belief.