Chase Bank

I’m not a fan of Chase banks since I think their staff thinks too high of themselves and this store was no expectation. I’m writing this review just because of my experience with Lisa D, Assistant Store Manager.
I called since I needed something notarized and the person on the phone was very helpful and told me to come on in. Well I got there and walked up to the teller to let her know. She told me to have a seat and she forgot about me… I made eye contact and she quickly recalled that she forgot about me.
Lisa D made such a big stink about me coming in without an appointment. She insisted finding out who told me to come in without an appointment. She went around the WHOLE branch to see if I spoke with someone. It got so bad that I pulled out my phone just so she would stop calling me a liar and showed her that I called the right branch and spent 3 mins on the phone call.
I have since cancelled my savings account with Chase not just because of this experience but sure helped make the decision easier.

I had such a great experience with Kari Beucke that I signed up to Unilocal just to tell people how phenomenal she was. She went above and beyond to help me with some credit card questions I had and she patiently exhausted her resources at the end of the business day to try to get me a better deal.
It’s worth noting that I always get really quick and helpful tellers when I visit this location as well. This is the branch I go to when I have anything remotely complicated to do. Excellent all around!

Kaylynn was my teller today. She was very polite, welcoming and greeted me with a smile. This chase is in a very convenient location. The have a large drive through if you’re not needing to go in or not up to it.
Inside it’s very clean, cool and there’s coffee and water if you need a quick pick me up. No lines, walked right up!
Super quick stop and she was kind enough to go make copies of two items for me which I thought was really nice! Great location, happy Chase customer for some time now!

It’s a bank, but the teller was just wonderfull and cheerful

By far, best Chase I have ever been to. The parking lot is a little weird, but the staff is superb. There is never a line, everyone is always smiling, and they make banking easier. Hours are even later than standard Chase banks due to it being in a business-​centered location. I try to do all my personal banking here, in addition to banking for work.

This bank branch is located directly across the street from Palomar Airport, next to some hotel where Bressi Ranch housewives go to get their drank on… no joke!
SUPER tough to turn out of this parking lot because there is shrubbery (and yes that is a reference to Monty Python!) that should be cut back… other than that, nothing but good things to say!
Friendly staff, no long lines like the Cbad Village Chase, drive thru ATM too!