Country Feed Store

Again. I don’t know why I keep asking them, when they never deliver. Trying to shop local, but I am giving up. They said they would bring me some feed from their other store. «Sorry — I don’t know what happened… call again tomorrow — we’ll get it in for sure for you.» (After a week) Nope. This has happened way too may times. Once in ten requests, I got something in. I have also gone when they were supposed to be open and they weren’t. I guess if you HAPPEN to be there at the right time, and they HAPPEN to have what you want, you’re in luck. Now I get to drive to Mary’s against all the Del Mar Fair traffic on a Sunday because my pets are out of feed. WHY did I trust Country Feed Store to come through??? Don’t worry — it won’t happen again.

UNDER NEW OWNERSHIP as of a few months ago — Not a good thing.
We moved across the street from this store a little over 1 year ago. So, my wife and I started shopping at this store. We always found what we were looking. We also found the staff to be very knowledgeable. One employee was able to guide us to the perfect product for our 2 dogs. They no longer carry that item. Also, they no longer take American Express which happens to be our go to card since we use the card to accumulate rewards points and use for travel.
The woman that helped us the last time we were in was not knowledgeable or particularly friendly. We have had to take our business to PETSMART where they are helpful, friendly and knowledgeable. Too bad, we used to enjoy shopping at the Country Feed Store.

Worst customer service I have ever experienced. THIS PLACE NEEDS TO BE SHUT DOWN. They are so unprofessional I have never seen anything like it. If you walk through out the store there will be two products that are exactly the same but for some reason one will be $ 10 more? If you ask the employees they will have no idea how to help you. The last time I went in (and it will be the last time ever) a young man named Micheal was working and I could barely understand him. When I walked in he was no where to be found I had to literally walk out the back door to find him. When I found him he refused to make eye contact with me as I asked him questions he just kept texting on his cell phone. He was very rude and unhelpful. Every experience I’ve had in this store has been upsetting and clearly the owners do not know how to run a business. Please replace this joke of a pet store with something that would better benefit the community. I can go to pet smart and get the things country feed sells for half price and no Micheal. Sounds good to me.

My favorite place to shop for my pets. Wide selection of products and the store is large and clean. Owner is very nice and knowledgeable. Even though I moved 10 miles further from this location, it is worth the drive.

Alright let’s get real. On multiple occasions I have arrived at this «business» to purchase cat and dog food. On these occasions, this «business» was supposed to be open according to their hours, and low and behold, the doors were locked with some excuse for absence written and taped onto the front door. Are you kidding me? They’re always out of the food that I need and I’d get some excuse like «I live really far from here and have to drop my kid off at school» «This is my sisters shop and I’m trying my best» blah blah blah. Man if my sibling was doing this to my business… well let’s not even go there. Look if your personal life is too hectic to run a «business», wake up an hour earlier for your family, or at least the hungry dog and cat that wish they had their Taste of the Wild breakfast right meow. I already verbalized this to them, but they’ll never see another dollar out of my pocket.

I will tell you why I am putting only ONE star. Since Dave left… I have ordered items TWICE and they never show up! You know why? Because the owner doesn’t care! This afternoon, I walked in to buy treats for my dog, as I have for years, since they opened. A young man asked if they had a restroom and was told No! You are kidding me, I said. I have used it dozens of times! I said to him, that’s disgusting, you should drop the $ 50 bag of dog food and shop somewhere else! You know… just because you are closer doesn’t mean we won’t all leave!!! I am going to PETSMART. My dogs treats cost $ 9.99 there and $ 16.99 by you!!! THAT IS HIGHWAY ROBBERY!

After writing so many negative reviews this weekend, I finally get to write a good one… The person on the phone was very nice. When I got there I got the item and bought it. The person at the counter was very kind and respectfully. The store was nice… I would go back but I think they not going care my dog brand that I buy which is okay… Thanks for the good customer services

I love this little local shop. They are seriously so helpful. They will help you find the perfect treat for your pet or even point you towards ways to handle things like fleas. I think they may be a few bucks more than online but it’s amazing to support a local store that really offers amazing products!

Great store. I’ve only ever had Chase or the Old guy David. They are awesome and super helpful. I could tell you tales of how they made me happy as a customer (free dog samples, advice, help picking local dog services, and overall niceguyery) but I won’t as you should try them out for yourself.
Additionally, I buy for my dogs the canned Natural Balance and they have the lowest prices that I’ve every seen. I also buy Stella and Chewy’s freeze dried dinners. They are one of the very few stores where I can get it (none of the big chains carry it).
I am a pleased customer.

Great little pet store. I think it’s family owner or something. The service is wonderful every time I go in. I bring my dog with me and the workers will play with him and give him treats. My dog has severe allergies and they were so great about helping me find foods and gave me samples of different kinds so we could really hone in on what our little guy likes. The stuff can be pricey at times but its a small business and they are great at what they do.
If your get the chance to meet Jack (the golden retriever) you’re in for a treat. Such a cutie! Love this place and I think any dog owner would.

Until today, I had been a regular customer here for about two years. Today was the turning point.
The Country Feed Store has two locations. Both locations are owned by the same people and thus follow the exact same protocol. Both locations have now lost us as their customers.
For many months, we have stopped in at their Carlsbad location and bought (amongst numerous other items) weekly 50 lb. sacks of poultry feed. Today, we stopped by and bought a 25lb. sack of that very same feed.
I used to work for Orkin Pest Control and so I was trained to inspect businesses for pests and sold pest control to commercial accounts. I also have an applicator’s license.
When I opened the 25 lb. sack of poultry feed this afternoon, I noticed a plump (well fed) grain weevil, crawling it’s way out of the sack. Weevils are not families of «only children». Were you find that one weevil has hatched in a package of any product, more likely than not, it has numbous kinfolk hatching and eating their way through as well. But worse than this is the fact thatmweevils are notoriously quick to infest an entire pantry. Once brought into your home, they will cheerfully make their way into the foodstuffs of your entire pantry. This was my biggest concern and was the primary reason that I immediately reclosed the sack and returned it to The Country Feed Store.
Casey, who was manning their store and who had just sold me the sack of infested feed, at first refused to refund my money from this sack of infested feed or to take it back. I remained resolute that the store needed to stand behind their product and permit us to return the sack of infested feed.
She then started to dig through the sack of infested feed herself as though I was somehow inventing the discovery of the weevil or that I perhaps would not know how to identify one if I had found one.
She finally called Stacey, who is the owner of both stores. Upon hanging up, Casey told me that «just this once, Stacey decided to permit the return» of this sack of infested feed. Really? «Just this once»??
I will no longer buy feed of ANY kind from either of Stacey’s two feed store locations. Why on earth would any thinking person buy food from a feed store whose management refuses to stand behind their product?
The store lost nothing (except a good customer) buy finally deciding to «just this once» stand behind their product. Undoubtedly, they will simply divy the contents of the infested sack i had just returned into 2 lb. ziplocked sacks of feed for tourists to feed the local ducks.
Just about every item in their store is priced a little higher than Target, PetSmart or Petco would sell it for. Mary’s Tack & Feed (just 10 minutes down the 5 South) sells EVERYTHING this place sells and a lot more. Even better, Mary’s stands behind their sacks of feed, accidentally infested with vermin or not.

I alternate between this location and their location in Vista. Both are amazing! Great product variety, amazing and helpful staff who really cares about their customers and their pets! We don’t go anywhere else for our pet product needs, and will never be going back to the big chain stores again :)

Support your local business! Staff is friendly and very knowledgable. They helped us with food selection for our pups who have been having some food allergy problems. Encouraged us to bring the good back if it didn’t work out. High quality products, and great selection of treats you can’t find at chain pet stores, and reasonably priced! I will only go here from now on!

5 Stars retailer. The owner and staff are great. It’s clean, fresh inventory and simple to get in and out with out the hassle of a big box store.

Was looking for a pet store in my new hood and was happy to find this one, right in the Ralph’s/Ace Hardware shopping center.
Took Joey and went for a look around. Joey enjoying smelling everything, and we bought a bunch of chicken jerky treats.
The employee was very nice and gave him a treat, and chatted with me about their store and the sale that is coming up.
The store is medium-​sized (not huge like PetSmart) but they have tons a stuff, lots of different kinds of food, really good toys, and all the treats. It looks sort of «country» just like its name, not just another chain pet store.
Really like this place and will definitely be coming back. Woof.

I am so glad I found this pet store because not only do they consistently supply my dog’s food (Chicken Soup for the Pet Lover’s Soul — not a lot of stores carry this brand, and often they have to special order it, which isn’t the best thing for me cause I’m a bit of a procrastinator. :P), their prices are cheaper! (Not just for the food, but for many of the things, like flea treatments and such).
Always great to support local business too to keep them in business :)

conveniently (for us) located in CARLSBAD. with five chickens and two big dogs, this place comes in pretty handy. just a couple freeway exits down from our house and a much shorter drive than having to go out to their main store in VISTA — but make that trip especially if you have young kids (we have a six-​year old and a four-​year old) so they can hang out with all the live critters — turkeys, ducks, geese, peacocks, chicks, rabbits and even emus (on occasion).
small selection of feeds but if you ask, with a day’s heads up, they can fetch whatever you want from their other location.

Stumbled across this great pet store yesterday.
Conveniently located in the Ralph’s shopping center this store offers a great selection of natural pet foods, bedding and a large toy selection.
High quality pet food, and treats, with a staff eager to help you find the product that is best for you. I bought a KONG Wobbler toy for my dog — at a great price! I will be going back for food next time my dog needs her pantry restocked.
Doesn’t have a huge selection but what it does stock looks to be of high quality.

I am so happy to have a pet store in Carlsbad near my house and boy did we luck out because this place is fantastic!
Low prices, price matching, good selection of healthy dog food, treats and anything else your looking for. Country Feed Store has the friendliest owner you would ever want to meet! Say hi to David, he is very accommodating — if you don’t see what you came for he will order it for you. I spend less and enjoy my experience more here. Clean, pet-​friendly store. Why not save yourself a drive and wandering aimlessly through a big corporate chain store and meet your new neighbor? You will not regret it.
Pssst! It also has great parking!

My wife and I own two Pugs who both have food allergies and a cat who is allergic to grains (I know, what a mess!) It was so hard for us to find the correct Pet Food locally and had to constantly order it online and pay insane shipping fees!
THANK HEAVENS that the Country Feed Store opened near our house! From the first day this gem of a Pet Supply Store opened, we’ve been exclusive customers for our pets food, toys and bedding. Their prices are even better than what we were able to get online.
The part we really appreciate about the Country Feed Store is that they stock only high quality food brands (Wellness, Old Mother Hubbard, Before Grain, Solid Gold) and anything that they don’t carry, they can special order for you at no additional charge.
The owner and staff are just such wonderful and friendly people! They’re willing to go out of their way to make sure you leave there satisfied.
I cannot recommend it enough and am so happy to be supporting a local business that carries such wonderful pet products! :)