Cypress Realty & Mortgage

I have had some dealing with them over the years and I would stay far away as possible. and find a softer touch, there are much better options out there… As an investor I looked hard and fast and did not like what I saw or how I was treated on some of my tough questions… in the research I found this to be a little interesting regarding one of the brokers there… bro​kercheck​.finra​.org/​I​n​d​i​v​i​d​u​a​l​/​S​u​m​m​ary/4 910 379
Recommend you do a google search on any broker by name and see what comes up… check to see if any of these folks are current or former Insurance Brokers, ‘Stock’ Brokers or any other licensed professional. if they messed up a clients money and had a complaint, it will be filed and will not go away.

No one from Cypress RM has yet responded to the totality of inhabitability issues we’ve had to live in and through since our move in of 8÷4÷13, nor the number of emergencies that have plagued us and gone unaddressed each and every time, from the falsified pesticide info she sent my team of Drs at Kaiser, to her Fair Housing Violations (for an illegal attempt to evict for having a service animal, to SD County Agencies going through here and inspecting regularly, finding noncompliance issues, and now the FTC is involved.
My documents were accessed by an agent at Cypress who used all of my sensitive credit & personal information without my consent or knowledge in an attempt to set up a utility account. Our records as your clients, are to be safeguarded from this sort of federal violation.
The water was shut off on 1÷29÷2014 and only then did a notice from the water department get posted open faced on our front door. With that account information I was finally able to get somebody to speak to me.
* she gave us keys one hour after she got them in the former resident (No lock changes allowed??)
* The unit had not been checked for health and safety, maintenance concerns or issues, nor sanitized or cleaned (SEE PICTURES)
* several appliances did not work, electrical issues everywhere, cracked and chipped paint, filthy just FILTHY!
(We did not purchase a home «as is», we rented a condo with an option to renew)
* we sat for two days & one night with no toilet and no tub in a one bedroom one bath unit (EMERGENCY WITH NO RESPONSE)
* electrical issues and power outages lasting two days and one night (EMERGENCY ISSUE IGNORED)
* we have lived two days and one night without hot or cold running water (EMERGENCY CALL AND IGNORED)
* we had no heat for several days and nights (EMERGENCY CALL AND AGAIN IGNORED)
* we arrived home after 6.5 hours to find the entire unit drenched in pools of pesticides (EMERGENCY CALL FOR HOURS AND DAYS CONSTANTLY AND REPEATEDLY IGNORED)
* 1 day after the pesticide issue, with no response from management, we were served a «30 day notice of eviction» for having a service animal. One they had a letter for prior to move in and approved. Thus the agent must now complete a fair housing course by 5÷1÷14 so she is better educated.
* Kaiser doctors requested pesticide information/​chemicals used for four months while treating my chronic illness. Management refused for four months. Doctors put it in writing. Falsified to chemical information was sent to my doctors. The actual technician sheets show they failed to check off what chemicals were used.
* due to recovering from chemo the option of renewal was the deciding factor to rent. Once fully reassured had a renewal option was a definite option, the lease was then executed. The agent now says she made a mistake, confused us with another renter elsewhere and there is no option to renew. Therefore they’ve kept me ill, and I now must try to find a way into a new home for myself and my young disabled son.
Blakeney offered to mediate and I was pleased to do so. I explained to her, that if she could give me back my deposit and the first two months of rent (during the time that this place was repeatedly and completely uninhabitable and filled with emergencies) that I would leave and that would be the end of it. Surprisingly she responded to say, she has «no authority whatsoever to authorize any monetary compensation for damages», but would like to take me out for a cup of coffee? It’s quite disturbing.
I cannot recommend this company or the people they do business with in an effort to rent, lease or sell property. In my case it was deceptive right out of the gate and they are invisible and do not have any humanity or empathy for their renters when emergencies arise. It’s cruel and unusual punishment for those that they rent to, especially those that are disabled like myself and my son. And their silence is deafening. Their silence is their continued answer.
There are names for people who rent places like this to unsuspecting renters, especially unsuspecting disabled renters.
So off to court we go… and it will take every ounce of energy I have, but I cannot allow this to happen to even one more person. As a property manager with a 31 year career in this industry, I will not sit silent on this. I take far too much pride in how my residents are treated.
So if you know anything about these people and you want to jump on this train to get things right and squared, away comment back!

Basically I’m not a «review» person. I’ve only posted 3 reviews so far and they’re all 5-​star reviews. This is the first negative review that I’ve ever written.
Daryl Fishbough was our buyer’s agent when we bought our brand new house from the builder. As you know, all new construction information is on the Internet and you don’t really need an agent when you buy directly from the builder. Thus the very first time I spoke with him, I asked why we would need an agent for buying a brand new house. He said that he would give us 1% commission rebate. Then he explained that he would take ²⁄₃ of the commission (e.g. 2% out of 3%) and the buyer would take ¹⁄₃ of the commission (e.g. 1% out of 3%). This sounded familiar. — We bought our last house from the builder as well, and our agent at that time did give us commission rebate, and it was a very smooth process based on verbal agreement. Therefore, we hired Daryl as our buyer’s agent.
A month had passed after the closing. We heard nothing from Daryl. I sent a friendly reminder by asking if he had received the commission. He just replied that he received the check. Then I asked him about the commission rebate that we had agreed upon. He said that there was no commission rebate to us at all because he received 2% commission instead of 3%. Will the size of the pie affect the ²⁄₃ vs. ¹⁄₃ slicing? Not to mention that what we bought was a million-​dollar house. Obviously this is an excuse for breaking his promise on commission rebate. It is unprofessional and he is dishonest.
People often ask their agent about local referrals when they move to a new area, so did we. However, the only concrete reply we got was a way too expensive pest control company — twice as expensive as the one we found ourselves. He also said he uses a maid, he can ask her but she lives in XXXX, probably too far away from us. Then there is no response. When I checked his maid’s city in Google map, I found actually it is only 15 miles away and 20 minutes drive from our house. How far away it is! This is just a ridiculous excuse for doing nothing.
Watch out if you decide to hire Daryl as your agent. Put down everything in writing, as his words are not trust-​worthy. We would not hire him again for any real estate services, nor would we recommend him to our friends. There are so many good agents out there, why bother to hire someone that might be problem?