Flood Med – Restoration

I had some discoloration in my ceiling on the first floor under a bathroom from upstairs. They were very quick to respond. The technicians seemed knowledgeable and did a thorough inspection. They gave me their assessment without trying to scare me into a full remediation which I have had in the past. I would call them again!

I’ve had two experiences with Flood Med, and both were exceptional.
In the first instance they brought in the full treatment solution for a flood that occurred while away on vacation. Their equipment that evaluated and treated the area was impressive, it took a great deal of work, but ultimately three years later there is no sign of trouble anywhere in the affected area. Nice job.
Today, I had another great experience. They inspected a new affected area in a tight crawl space under the house for over 45 minutes, evaluating the issue with care and considering various options. Ultimately, they said my treatment plan was perfect and left without invoicing me.
I know. It’s crazy.
These guys get the job done well, and put the customer first. They are a company I can refer all day long.

I saw what looked like mold starting up in an area near where I’d previously had a leak repaired, and was worried that it either hadn’t been dried out properly or the plumbing repair job (done by a different company) didn’t hold. Naturally it was Saturday. It wasn’t really an emergency so I had low hopes for getting started investigating it that weekend, but called Flood Med to get the process started. Glen came out that same afternoon and measured moisture content in ceiling and walls all around the area, in the rooms above the area and to either side, reported it all dry with no evidence of an active leak. He treated the area with a fungicide, with the recommendation to watch it carefully for several weeks to see if it recurred, before ripping out the walls. I was happy to get such a rapid response and will absolutely call them if it turns out to require major remediation.

About 7 days after I had switch insurance companies I received a phone call from my tenants and they told me there was water in the dinning room. Immediately knew who I was going to call because of all the great things I had heard about Flood Med. They came out immediately and not only indicated it was a slab leak but located another one underneath the sink in the kitchen. Due to the amount of repairs that needed to be done it made more since from a cost approach to replace all of my pluming instead of repairing the broken pipelines. Tom Norman and his team did a fantastic job and I am definitely a fan. They did everything «Right»!

I had a leak in my laundry room that spread to my kitchen and pantry last year. There was mold in the walls and floor damage as well. I called Flood Med on a Saturday and Glenn showed up within a couple of hours and quickly assesed the situation, worked with the insurance, got an estimate approved and began removing the mold and drying my walls within a couple of days. Flood Med was helpful and very professional throughout. They packed up my pantry contents in boxes and protected my kitchen while the remediation was in progress. Afterwards, they took care of the wall repairs, cabinetry and painting. They were done well before the flooring people even got started. I highly recommend them.

We were referred to Flood Med by Pacific Drain due to a leaky dishwasher hose causing water to seep into the garage below. The Flood med team were very prompt and extremely courteous. David, the field technician in charge of opening everything up, treating for mold, and using heaters/​blowers to dry it out, kept me well informed of the progress and minimized any negative impacts/​inconveniences of having the kitchen partially torn apart. They were neat, timely, thorough, and enjoyable to be around. The second crew, who did the reconstruction were also extremely professional, skilled, and timely. Glenn, who oversaw the work was prompt, informative, and he took all my calls. The prices were very reasonable and the work was high quality.
They documented everything and worked seamlessly with the insurance company. I highly recommend this company.

We had a leak under our sink while we were on vacation (these things only ever seem to happen while we are away…). Michael Carnevale from Eco Star Plumbing recommended Flood Med Restoration as the best team to come out and deal with the water which had seeped into and under our wooden floor.
Glenn from flood Med came out within a few hours, tackled the water damaged area and set up some impressive looking equipment to dry the area out.
Here is the best part — they have advanced equipment which meant they didn’t have to pull up our wooden floor and destroy our kitchen. Using their knowledge and experience, they literally had the machinery suck up any water through the natural gaps in the floor boards. They managed the entire job without having to tear up anything (except the chipboard under the sink, which was beyond rescue).
Dealing with water damage to your home is stressful, so I recommend using Flood Med as they will take care of everything in a very professional manner.

Recently met Tom and he seems to be very committed, honest person with high business values. I would feel comfortable referring Flood Med anytime.

Tom and Glen did a wonderful job of coming to our rescue when we had flood damage in our rental property. We had two pin holes leaks develop in the course of 3 months. Both times, Flood Med was at our home the same day. They did a thorough investigation as to the extent of the leak and damage, checking moisture levels, and was ready to have their team start immediately.
Tom handled all the headaches with insurance details and the communication was stellar. He did an amazing job of walking us through the process. They coordinated everything that needed to be done with the plumber and my tenant. At the end, they produced a detailed timeline of events, equipment and materials used, and documentation for my files. What could have been a terribly stressful experience was made easy. We were highly impressed!
I would recommend Tom and Flood Med to anyone. They were thorough, timely, hard working, and great to work with. They went above and beyond in making sure our home was put back the way we wanted it to be. We are so thankful to Tom and the work they did in restoring our home!
— Kyle & Patricia Heppenstall
Oceanside, CA

Glenn and his guys came to give advice on a small flood, toilet overflow to downstairs. They were very pleasant and friendly. They checked all areas for moisture and gave advice as to what was needed to keep mold from showing up. All this and no charge! Now that is honest service!

My wife and I had just got home blessed with a healthy, happy, new baby boy. We were welcomed by a broken pipe under the kitchen sink which had flooded the entire downstairs, and completely ruined our wood floor. The company my insurance recommended totally lagged getting back to me so I called Flood Med randomly out of the phone book. Within the hour Glen, David, Michael and the rest of the team had arrived, fixed the broken pipe and had a restoration plan in place. The guys were cool and professional and got our home and us happy again. Can’t thank them enough.

I had the unfortunate pleasure (only the circumstance was upleasant… they were awesome!) of having to see these guys at 11pm. They were professional and informative. They had to return several times to contain the problems the lake in my kitchen/​livingroom/​diningroom was experiencing! The had to remove 250 gallons of water that was leaking in thru myy foundation. I would recommend them to anyone in the area needing prompt, friendly and quality service in such an awful time. Even their co-​vendors we needed spoke highly of them ! Wish I could give more than 5 stars!

We had some serious roof leaks in our office building which caused water and mold damage. We were referred to Flood Med by our roofing contractor, and were THRILLED with the results.
Glen and the folks at flood med gave us an estimate which was almost half of what everyone else was quoting… and yet their repair plan was MORE comprehensive than the others! They did the work at minimal invasion to our regular workflow and did a fantastic and quick job.

As a property manager with over 100 full management properties I have had plenty of experience working with flood restoration vendors. None have even compared to the service and prices that this company provides. I get up to the minute updates. Help with insurance claims, and best of all happy owner’s and tenants. The equipment they use get’s the property dry faster. When mold is involved they get it taken care of properly, but also at a good and reasonable price for my owners. I wouldn’t work with anyone else.

Flood Med did an excellent job repairing water damage and removing mold caused by leaking through a foundation crack. They are clearly experts in what they do and are a rare company committed to top caliber customer service. They were respectful of my home and were pleasant to work with. The results were phenomenal and I recommend them very highly.