LOFT

unfortunately this store has closed down. love loft, I pretty much shop there religiously for all my work clothes. I did catch some great deals since they were closing. the employees were always very helpful, sad to see this store go.

This store is moving out of this crummy mall. They had little inventory.
I won’t be back.

This location has always had fantastic customer service. The employees are always friendly, helpful and willing to go above and beyond to help you. I had known this for a long time and it’s one of the reasons that I enjoy shopping here. After my recent purchase on Sunday, I knew I had to write a Unilocal review. I had purchase a few shirts online and when they arrived the order had one incorrect item and they had forgotten to send the promotional cash cards for my purchase (a promotion that included $ 25 off every $ 50 full price purchase you spend at a later date). I had totally forgotten about the cash cards until I went to return the item that was incorrect. Figuring that I didn’t get the cash cards because I purchased some sale items, I didn’t ask the sales associate at the time and instead decided to look it up online. Once I found out that it was indeed their mistake, I wrote an email to the company. Unfortunately, they got back to me a few hours before the promotion expired and responded that I could only purchase online and had to speak to a sales associate in order to do so. Since, I knew I wasn’t going to buy online last minute and I knew I still had one cash card from a previous in-​store purchase, I decided to go into the store. While I was hoping they would honor it, I did not have high hopes since the email did say I had to order online. However, once I described the situation above to the sales associate and had the email as evidence, I was able to purchase my items with the online cash cards being honored. I really appreciate this level of customer service and it’s the reason I will continue to shop here.

The first time I visited this store was after I had made my very first online purchases, it was during a 50% off sale so I ordered A LOT. I didn’t realize that the sizing is a little different than what I’m used to so when my items arrived there was A LOT to return/​exchange. But mostly, return.
I always hate doing returns because some places treat you like a second rate citizen. But not here, not that day. The lady who helped me was so kind! She returned everything, and ordered my exchanges, looked all over her store, stock room, etc for items I wanted. She even tried to find a hat that I saw in one of the monthly edit photos! Seriously, she was so kind.
She did mention that when
is having a sale, I should come in to the store to check if they have the items I want and if not she can order them for me right there and she’ll honor the online prices. Good to know!
My local store is actually Escondido but after a recent «second rate citizen» return experience from that manager I’ll only shop at LOFT Carlsbad.
It was hella hot in there though, I think the a/​c was out, hopefully they’ve fixed that problem.

Kerry, the manager was very helpful and patient while trying to find sizes for me on a cute dress and shirt that was online, she helped me through my phone order, the dress were nice but the customer service was amazing

Love the clothes, not big on the staff… They can be a little snobby, and I have no idea why… There are some gems who work there who seem to love you coming in, some not ;)
As for the clothes– I love them. I can wear items to work and not have to run home and change if I know I have plans after. They are great for both. The quailty of their pants are AMAZING. I never buy anything at full price, I always wait for 40% off or wait until what I want is in the clearance section!
I LOVE THE LOFT!

This is a small, sparse little store but I love the clothing that they carry. Carlsbad mall is recently convenient to me and I check this store every time I go just to see what cute new things they have displayed.

Great store, great staff, great sales! My fave of all Loft stores I have been to!

Used to like the clothes, but they started to look kinda boring, too tailored, librarian and teacher go to church or something.
Sometimes their sales give you great deals on clothes, but I never would have selected them if they were not so very cheap. So all in all
I am safer staying away because buying ugly cheap clothes seems to be a prob for me.

The clothes at Ann Taylor are sophisticated and conservative. I use to have a wardrobe full of Ann Taylor blouses, but my friends would make fun of me for wearing «church» shirts.
But Ann Taylor has basic clothes for young professionals that are completely appropriate for the office. Now, I don’t really find the Ann Taylor’s apparel very appealing, because the prints and cuts are conservative and it is difficult to find any clothing item under $ 20, even at Ann Taylor loft, which carries less expensive clothes by Ann Taylor.
Although the quality of the material is superior and some of the cuts are flattering, the clothing just isn’t stylish enough for the price. I would much rather shop at Anthropologie or Norstrom.