Macbeth Apartment Services

Do not rent from this management company!!! They are the true definition of a mom and pop company! Good luck trying to reach anyone in their upper management. I have reached out to these people did months regarding an incorrect reporting they have placed abs have only dealt with someone by the bane of Eloisa who is not only rude but incompetent at doing her job. I have never encountered such a lack of professionalism when dealing with a management company. The people here didn’t care about me when I was a tenant and do t care about me now. I have recently retained an attorney and will be giving them a FINAL chance to fix the issue at hand… STAY FAR AWAY FROM YJIS COMPANY!!!

I lived in the Serenata Townhomes off College Grove back in 2010 for a few months, in which I had to move for Military reasons and signed off the lease. Now fast forward to 2014 I go to rent an apartment at La Mirage (A community held by a different property management company) and they tell me I have a debt owed to Serenata from 2010. I freak out and start calling around to figure out what this is as it did not show up on my credit report. Long story short the manager (Benjamin Mata) at Serenata went above and beyond to find that I do not owe that money and wrote me a great letter in order to get me in my new place. He even called me the next day to make sure his letter was approved by my new management company and that I was put into my apartment with no problems. This is customer service that is rare in our society and Macbeth Apartment Services is very lucky to have an employee that cares that much about others. Thanks SO much Benjamin for all your help when my situation really had no effect on you.

I bought a house and have since moved, but I rented a 2 bedroom /​2 bathroom townhome at Benchmark which was managed by Macbeth Aparment Systems. I really liked the place because the people were friendly and I’ve never had any issues.
When ever I’ve had a maintenance request it was followed up promptly. Angie was always there when I needed her and she is very understanding. I was always on time with my rent but I had a check bounce due to a problem with my bank. She said since I’m a good tenant without any problems in the past that there would be no penalty charges.
The location is very nice which is close to a major shopping center, movie theaters, and the freeway. Also, on hot days the pool is nice and confortable.
I gave them 5 stars to offset the mean reviews, but I would normally had given them 4 stars since it’s not a castle :)

WORST APARTMENT MANAGEMENT IN THE UNIVERSE!!!
WhenI moved into a MacBeth Apartment in Koreatown I was promised the world… well, not exactly the world, but free parking (in a structure) for 6 months, $ 99 deposit, 1^st month free, the works. If anyone has ever lived in Koreatown, you know how shitty the parking situation is there. This was a major selling point for me. The other points were merely perks.
So, picked a date, signed a YEAR lease, moved in. I was there for a whole month before I received my keycard to enter the building– which didn’t really matter because MacBeth doesn’t lock their front doors anyway, letting vagrants into the buildings at any time. (and not just in my building — this is true with many of their properties) Every week I asked for a keycard (which comes mandatory with any lease signed).
Did I mention yet that there was also NO free parking? Oh. no… the structure that they had an «agreement» with, decided that they no longer wanted anything to do with MacBeth and declined their offer for tenant parking — free or paid. So, here i was with no parking, no keycard, and jerky management, full of promises and lies… constantly brushing me off.
Here comes the icing on the cake…
1.5 months into my lease, there was major gang activity happening on my block. Fine, this is LA, and I suppose gang violence is everywhere… but I think it would be nice for management to inform SINGLE WOMEN tenants of such activity, and perhaps, oh — i don’t know, LOCK THE FRONT DOOR??? I awoke one night at 2am to shooting in front of my building. I looked out of my bedroom window to see a man with a shotgun on the roof of my courtyard. It was summer, sans AC, and my windows were open, allowing him to see that I was staring at him in shock. (vertical blinds are HORRIBLY noisy when trying to be discreet). The man began yelling down at me at which point I called 911. Once they arrived, they had, in fact, gotten several calls regarding this shooting, including from someone whose car was shot at while driving down my block.
This activity promted me to immediately go to management the next morning (management, who resides in the MacBeth building ACROSS the street). Management had heard nothing and knew nothing about it — even though they had reports from the night guard that there was, indeed, a shooting. I expressed my concern for my living situation and stated that I would be moving out of the area IMMEDIATELY.
But…“you signed a year lease…“
No matter that my life was in danger, that there were gang members with guns being harbored IN my building, that I had police reports to prove my night of hell… (not to mention several thefts from the dryer in the laundry room, and NO PARKING EVER– resulting in numerous tickets)
I said I would be breaking my lease and they could take me to court if they chose to do so, and that my personal safety came before any contract signed.
I cc’d my lawyer on my letter to MacBeth about all of the lies and deceptions, as well as my lack of an entry card, and other disappointments. This caused the management to take me seriously, and offer to put my apt up for rent again and only charge me the time until a new (sucker) tenant moved in. I was informed (because I called EVERY day) that someone was moving in the next month, only costing me 2 months rent of not living there. I was ok with this because I had gotten my first month free, and paid virtually no deposit. I waitedd and waited for this amended invoice (the one I had in my possession was charging me $ 10,000 for the year — due to breaking my lease.
I waited… and waited… and waited…
Finally I got… not an invoice… but a COLLECTIONS NOTICE!
This is how MacBeth manages people. They wine and dine you with rental perks and temptation, then rape you from behind.
Does this get my point across about MacBeth Apartments???

I live in Orange Tower Apartments which is owned by Macbeth Apartment Systems. They had a great apartment manager named Raven but she either quit or was let go. Raven was very personable and was a true people-​person. The person that they replaced her with Krista is rude and extremely unprofessional.
We were approved for an apartment at Orange Towers Apartments on April 29^th. We had initially told Raven we wanted to move in May 24^th. We wanted to move in the weekend before labor day and upon filling out the paperwork we realized that the 24^th was labor day weekend and told Raven we would like to move in on the 17^th. She said that would not be a problem.
Three months later I came home with a notice on my door stating that we were being served with a Three Day Notice to Pay Rent or Quit we called to find out why and Krista called us back and said that we had secretly moved in a week earlier and we owe an extra $ 510 in three days or they would take legal action against us. I tried to explain to her that we did not secretly move in Raven allowed us to move in without charging us an extra week because that was the type of person that she was. Krista kept speaking over me and and became very argumentative and accusatory. I asked her if I could have the phone number to her supervisor and she told me «no» and I responded that is what the Internet is for have a great day.
I have called her supervisor several times with no response.
We contacted our lawyer and were told that we should just pay the fee and we will do so but if you are looking to live in an apartment building where management treats you like a human being and not like a criminal then this is not the place for you. Unless there are some big changes we will not be renewing our lease here next year. If you google Orange Tower Apartments and read the feedback on
you will see that I am not alone in my feelings towards Orange Towers. Renters Beware.